TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from super easy It was super easy to use and would highly recommend it in the near future!
Date published: 2023-04-11
Rated 5 out of 5 by from Love it every year I love filing my taxes with them every year. It's so simple and if I have any questions the search bar and chat services are great help.
Date published: 2023-04-11
Rated 5 out of 5 by from Thank you TurboTax! I was actually worried about my taxes this year due to having multiple sources of income, including W-2 forms and a 1099. TurboTax Premium made things so easy for me and helped answer my questions every step of the way, while also getting me a great refund amount! To top it all off, I didn't even have to go get my wallet because they allowed me to deduct their fees directly from my return. I couldn't ask for more. Thank you TurboTax! I'll see you next year (:
Date published: 2023-04-11
Rated 5 out of 5 by from Simple easy and mind easing TurboTax has been in my family for years. Once you get pass the sign in and account set it is fast and smooth
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax was EASY I've used TurboTax for over 10 years. Again it was fairly easy to use but this year because of a stupid financial decision I made years ago I had to pay way MORE than usual so it got a little intense toward the end. Thanks again for an excellent product.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tax is nice. Always used Turbo Tax - this time did online. Will do as before.
Date published: 2023-04-11
Rated 4 out of 5 by from Ten Plus Years Using Turbo Tax For the first time in over ten years of using it I am disappointed in the performance of Turbo Tax. I was dropped from system and had to log in again twice: first time while completing NY State Pension Deduction review. Second when doing final Tax Review. Was not on either page a long time. Also, when completing the Claim For Real Property Tax Relief Credit (IT-229) page (I had not received any Rental income) but, I clicked on one of the Yes/No buttons. I couldn't remove my answer could only switch between Yes/No. Later when checking actual Form IT-229 it explained if you didn't have rental income select Yes. If no rental income entered i income section why present form for completion? Nickname requirement with "Already Used" is a show stopper. Wonder how many helpful responses dropped because of this.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use It was easy to file my taxes using Turbo Tax! It was easy to go through the steps and it didn’t take long!
Date published: 2023-04-11
Rated 1 out of 5 by from This year was A bad Experience Last few years have been easy and great to file taxes. This year was the absolute worst experience. It was un-intuitive and disorienting. I couldn't navigate menus and it kept freezing! I am never using you guys again!
Date published: 2023-04-11
Rated 3 out of 5 by from Not sure about next year. Used to be free for simple firms and no state tax.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3702
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from super easy It was super easy to use and would highly recommend it in the near future!
Date published: 2023-04-11
Rated 5 out of 5 by from Love it every year I love filing my taxes with them every year. It's so simple and if I have any questions the search bar and chat services are great help.
Date published: 2023-04-11
Rated 5 out of 5 by from Thank you TurboTax! I was actually worried about my taxes this year due to having multiple sources of income, including W-2 forms and a 1099. TurboTax Premium made things so easy for me and helped answer my questions every step of the way, while also getting me a great refund amount! To top it all off, I didn't even have to go get my wallet because they allowed me to deduct their fees directly from my return. I couldn't ask for more. Thank you TurboTax! I'll see you next year (:
Date published: 2023-04-11
Rated 5 out of 5 by from Simple easy and mind easing TurboTax has been in my family for years. Once you get pass the sign in and account set it is fast and smooth
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax was EASY I've used TurboTax for over 10 years. Again it was fairly easy to use but this year because of a stupid financial decision I made years ago I had to pay way MORE than usual so it got a little intense toward the end. Thanks again for an excellent product.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tax is nice. Always used Turbo Tax - this time did online. Will do as before.
Date published: 2023-04-11
Rated 4 out of 5 by from Ten Plus Years Using Turbo Tax For the first time in over ten years of using it I am disappointed in the performance of Turbo Tax. I was dropped from system and had to log in again twice: first time while completing NY State Pension Deduction review. Second when doing final Tax Review. Was not on either page a long time. Also, when completing the Claim For Real Property Tax Relief Credit (IT-229) page (I had not received any Rental income) but, I clicked on one of the Yes/No buttons. I couldn't remove my answer could only switch between Yes/No. Later when checking actual Form IT-229 it explained if you didn't have rental income select Yes. If no rental income entered i income section why present form for completion? Nickname requirement with "Already Used" is a show stopper. Wonder how many helpful responses dropped because of this.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use It was easy to file my taxes using Turbo Tax! It was easy to go through the steps and it didn’t take long!
Date published: 2023-04-11
Rated 1 out of 5 by from This year was A bad Experience Last few years have been easy and great to file taxes. This year was the absolute worst experience. It was un-intuitive and disorienting. I couldn't navigate menus and it kept freezing! I am never using you guys again!
Date published: 2023-04-11
Rated 3 out of 5 by from Not sure about next year. Used to be free for simple firms and no state tax.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3702