TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from GOOD TOOL FAIRLY EASY TO USE. SEARCH AND HELP FUNCTIOINS WORKED WELL
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is easy even for me its very friendly service and help is always available
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great Contains all info necessary to do my own taxes without having to go through massive instructions each year.
Date published: 2021-04-12
Rated 5 out of 5 by from THANKS FOR BEING SO EASY FOR ME TO COMPLETE 3 years in a row! I think I can do this every year! Thanks Turbo Tax!
Date published: 2021-04-12
Rated 5 out of 5 by from cool it was fine it was fine it was fine it was fine it was fine
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax makes my life so much easier! The service is super easy to use, checks for every detail that I would have missed doing taxes myself. Used it two years in a row and always makes tax season a breeze.
Date published: 2021-04-12
Rated 3 out of 5 by from Problems with 2020 Version Turbo Tax CD We had problems with this 2020 Taxes CD version. It's the first time since we started using Turbo Tax, which has been more than 15 y3ars. There seemed to be glitches that were found when first reviewed, mostly on the Federal forms, and kept coming up. Usually only one per review. When we finally got a full approval of both Federal & State, we submitted them via e-filing. Later that same day we got emails that both e-filings were rejected. This was after Turbo Tax found no more errors. Then we tried to figure out the reason. They said our "spouse" AGI was not correct. Directions we asked about were not helpful. We believe the information we saw online was only for virtual Turbo Tax, not for the program we purchased. There must have been program errors on the 2020 taxes version.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is great but sneaky with hidden fees I thought Turbo Tax made it really easy to do my taxes. The process was thorough and explained all the steps clearly. The only thing I didn't like is that I was given several options to take and then found out at the end I was being charged for the option. Maybe I just missed the fee info but there was no way to change it at the end.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Used TurboTax for years, and although I have tried other software in the past I have always come back to number 1. TurboTax!
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy Excellent, easy to understand and easy to use. Excellent!! 5 Star
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3702
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from GOOD TOOL FAIRLY EASY TO USE. SEARCH AND HELP FUNCTIOINS WORKED WELL
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is easy even for me its very friendly service and help is always available
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great Contains all info necessary to do my own taxes without having to go through massive instructions each year.
Date published: 2021-04-12
Rated 5 out of 5 by from THANKS FOR BEING SO EASY FOR ME TO COMPLETE 3 years in a row! I think I can do this every year! Thanks Turbo Tax!
Date published: 2021-04-12
Rated 5 out of 5 by from cool it was fine it was fine it was fine it was fine it was fine
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax makes my life so much easier! The service is super easy to use, checks for every detail that I would have missed doing taxes myself. Used it two years in a row and always makes tax season a breeze.
Date published: 2021-04-12
Rated 3 out of 5 by from Problems with 2020 Version Turbo Tax CD We had problems with this 2020 Taxes CD version. It's the first time since we started using Turbo Tax, which has been more than 15 y3ars. There seemed to be glitches that were found when first reviewed, mostly on the Federal forms, and kept coming up. Usually only one per review. When we finally got a full approval of both Federal & State, we submitted them via e-filing. Later that same day we got emails that both e-filings were rejected. This was after Turbo Tax found no more errors. Then we tried to figure out the reason. They said our "spouse" AGI was not correct. Directions we asked about were not helpful. We believe the information we saw online was only for virtual Turbo Tax, not for the program we purchased. There must have been program errors on the 2020 taxes version.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is great but sneaky with hidden fees I thought Turbo Tax made it really easy to do my taxes. The process was thorough and explained all the steps clearly. The only thing I didn't like is that I was given several options to take and then found out at the end I was being charged for the option. Maybe I just missed the fee info but there was no way to change it at the end.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Used TurboTax for years, and although I have tried other software in the past I have always come back to number 1. TurboTax!
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy Excellent, easy to understand and easy to use. Excellent!! 5 Star
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3702