TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax Live Expert ROUEN was wonderful We had questions, TurboTax Live Expert ROUEN was very helpful.
Date published: 2021-04-10
Rated 5 out of 5 by from So simple and easy I love using turbo tax. it makes doing your taxes so much less daunting.
Date published: 2021-04-10
Rated 5 out of 5 by from Tax filing is made button push easy with Turbo Tax I have used turbo tax for many years and I really like the fact that it carries forward data from previous years to avoid having to rekey and maybe make errors. Plus it compares to previous year so you can see easily if there are any unexpected discrepancies. Finally the e-filing is smooth and easy. Can do it on my schedule and not worry about a midnight run to the post office.
Date published: 2021-04-10
Rated 4 out of 5 by from Simple, effective, fast. The instructions are simple, and the step-by-step format is great to keep the focus on each individual portion of the process. The new option to upload W-2's is also improved (it did not work for me last year). My only complaint is the upselling. I think I was interrupted 4 times with offers to upgrade to 'Plus' or 'Pro' packages.
Date published: 2021-04-10
Rated 4 out of 5 by from I could not e file because of a quirk The IRS and CO rejected my e-files because of "duplicate" 1099R's. The amounts and the Source were the same, but the account numbers were not the same. This is a glitch in the system and needs to be resolved if e-filing is to be encouraged. The IRS and CO computers should recognize different account numbers.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use and fast. Highly recommended!! It is working well so far. Easy to use. I highly recommend it!!
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great I have been using TurboTax since 2009, and have always been satisfied with there tax software. It has saved me thousands of dollars not having to go to some expensive accountant firm to prepare my taxes, thanks Intuit, Turbo Tax
Date published: 2021-04-10
Rated 3 out of 5 by from turbo tax is adequate Turbo tax says they have all kinds of "expert" help, but if you try to get any, they want extra money. all along they way, they prompt you to upgrade, which means pay more. Plus they now charge $50 to do the State return, which is ridiculous, as the form is extremely simple and straightforward.
Date published: 2021-04-10
Rated 5 out of 5 by from patient and professional Had a live experience. Shared screen and it worked well
Date published: 2021-04-10
Rated 4 out of 5 by from ONLY ONE PROBLEM... AT END, KEPT ASKING FOR AN ADDRESS FOR A FORM WHICH I DID NOT HAVE NEED FOR. DO NOT KNOW IF IT ACTUALLY FILED MY RETURNS AS THE ERROR MESSAGE KEPT RETURNING AND I WAS UNABLE TO ESCAPE IT.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3664
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Live Expert ROUEN was wonderful We had questions, TurboTax Live Expert ROUEN was very helpful.
Date published: 2021-04-10
Rated 5 out of 5 by from So simple and easy I love using turbo tax. it makes doing your taxes so much less daunting.
Date published: 2021-04-10
Rated 5 out of 5 by from Tax filing is made button push easy with Turbo Tax I have used turbo tax for many years and I really like the fact that it carries forward data from previous years to avoid having to rekey and maybe make errors. Plus it compares to previous year so you can see easily if there are any unexpected discrepancies. Finally the e-filing is smooth and easy. Can do it on my schedule and not worry about a midnight run to the post office.
Date published: 2021-04-10
Rated 4 out of 5 by from Simple, effective, fast. The instructions are simple, and the step-by-step format is great to keep the focus on each individual portion of the process. The new option to upload W-2's is also improved (it did not work for me last year). My only complaint is the upselling. I think I was interrupted 4 times with offers to upgrade to 'Plus' or 'Pro' packages.
Date published: 2021-04-10
Rated 4 out of 5 by from I could not e file because of a quirk The IRS and CO rejected my e-files because of "duplicate" 1099R's. The amounts and the Source were the same, but the account numbers were not the same. This is a glitch in the system and needs to be resolved if e-filing is to be encouraged. The IRS and CO computers should recognize different account numbers.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use and fast. Highly recommended!! It is working well so far. Easy to use. I highly recommend it!!
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great I have been using TurboTax since 2009, and have always been satisfied with there tax software. It has saved me thousands of dollars not having to go to some expensive accountant firm to prepare my taxes, thanks Intuit, Turbo Tax
Date published: 2021-04-10
Rated 3 out of 5 by from turbo tax is adequate Turbo tax says they have all kinds of "expert" help, but if you try to get any, they want extra money. all along they way, they prompt you to upgrade, which means pay more. Plus they now charge $50 to do the State return, which is ridiculous, as the form is extremely simple and straightforward.
Date published: 2021-04-10
Rated 5 out of 5 by from patient and professional Had a live experience. Shared screen and it worked well
Date published: 2021-04-10
Rated 4 out of 5 by from ONLY ONE PROBLEM... AT END, KEPT ASKING FOR AN ADDRESS FOR A FORM WHICH I DID NOT HAVE NEED FOR. DO NOT KNOW IF IT ACTUALLY FILED MY RETURNS AS THE ERROR MESSAGE KEPT RETURNING AND I WAS UNABLE TO ESCAPE IT.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3664