TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281567 reviews)
Star ratings are from 2020
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Rated 4 out of 5 by from OK Your expert, Thomas, helped me a lot, with great patience.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for years to do my taxes and my families. Great program!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax makes it easy I have been using Turbo Tax for years now and its convenient and apparently accurate. No issues to this point. Most items a re self-explanatory so I have not needed to use their customer support. I may not always like the outcome of the results (no fault of Intuit), but I appreciate the ease of preparing these taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is Great Really ease process for somethign that used to be super complicated
Date published: 2021-04-13
Rated 5 out of 5 by from Very easy to use the software. This is a great product that saves me a ton of time!
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and Easy! I hadn't filed taxes in a few years and the idea of it was daunting. TurboTax was super easy and painless!
Date published: 2021-04-13
Rated 4 out of 5 by from Turbotax Business was very easy I enjoyed using Turbotax Business! Everything was self explanatory! I do think it would be even easier if both Turbotax business and Self Employed worked together.
Date published: 2021-04-13
Rated 5 out of 5 by from Two Thumbs Up Turbo tax was easy to follow ... great step by step instructions
Date published: 2021-04-13
Rated 4 out of 5 by from Songwriters Portal International LLC Everything went ok except at the end while e-filing it would not send the tax return without a webfile number. It only said that I would find it at the top right corner of the notification. I had no idea what notification. I never did find it. I eventually found out and ended up calling the state comptroller to get it. The error code needs to be much more explanative.
Date published: 2021-04-13
Rated 3 out of 5 by from Cannot e-file this year I have been using Turbotax since it came on floppy disks. This is the first year I've had a problem. I cannot e-file because the IRS claims I have duplicate 1099-Rs. They aren't dupes, just the same but one for my husband and one for me. I cannot find a way to make them different and Turbotax cannot help me. I have tried to e-file 3 times and been rejected each time even though I tried to make the 1099-Rs different by adding names and account numbers to them. No go. So I am filing by mail. Not happy. Also, I have to file a form that should be removed from my records. It is a Schedule 1 for a Schedule K-1 for something I haven't owned for years and cannot get removed from my turbotax records.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3588
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from OK Your expert, Thomas, helped me a lot, with great patience.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for years to do my taxes and my families. Great program!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax makes it easy I have been using Turbo Tax for years now and its convenient and apparently accurate. No issues to this point. Most items a re self-explanatory so I have not needed to use their customer support. I may not always like the outcome of the results (no fault of Intuit), but I appreciate the ease of preparing these taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is Great Really ease process for somethign that used to be super complicated
Date published: 2021-04-13
Rated 5 out of 5 by from Very easy to use the software. This is a great product that saves me a ton of time!
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and Easy! I hadn't filed taxes in a few years and the idea of it was daunting. TurboTax was super easy and painless!
Date published: 2021-04-13
Rated 4 out of 5 by from Turbotax Business was very easy I enjoyed using Turbotax Business! Everything was self explanatory! I do think it would be even easier if both Turbotax business and Self Employed worked together.
Date published: 2021-04-13
Rated 5 out of 5 by from Two Thumbs Up Turbo tax was easy to follow ... great step by step instructions
Date published: 2021-04-13
Rated 4 out of 5 by from Songwriters Portal International LLC Everything went ok except at the end while e-filing it would not send the tax return without a webfile number. It only said that I would find it at the top right corner of the notification. I had no idea what notification. I never did find it. I eventually found out and ended up calling the state comptroller to get it. The error code needs to be much more explanative.
Date published: 2021-04-13
Rated 3 out of 5 by from Cannot e-file this year I have been using Turbotax since it came on floppy disks. This is the first year I've had a problem. I cannot e-file because the IRS claims I have duplicate 1099-Rs. They aren't dupes, just the same but one for my husband and one for me. I cannot find a way to make them different and Turbotax cannot help me. I have tried to e-file 3 times and been rejected each time even though I tried to make the 1099-Rs different by adding names and account numbers to them. No go. So I am filing by mail. Not happy. Also, I have to file a form that should be removed from my records. It is a Schedule 1 for a Schedule K-1 for something I haven't owned for years and cannot get removed from my turbotax records.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3588