TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Very Unsure About Filing This Year At the end, as I was completing my review of my return, it said I had info missing when there was none missing at all. Which makes me very unsure about filing my return with Turbo Tax next year. It didn’t even tell me what info was missing exactly, just that a Payer’s EIN was missing, but didn’t specify the payer, when I knew I had already exerted and and reinterred and double checked each number. I am very worried that my return will not be accepted because of a system error, or that I will be audited. Also, transferring my QuickBooks Unemployed deductions did not work very smoothly or help in the itemization of them. Not feeling very secure about either product at the moment. But we’ll see, as I have been a customer for the past 6 years.
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible experience. Will discontinue Terrible experience w product installation. Intuit auto-called no one on other end. Have been using TT since e fiing allowed- NO MORE
Date published: 2021-05-18
Rated 4 out of 5 by from GREAT SERVICE NO, NOT REALLY..... NOT ENOUGH INFO TO HELP ME WITH MY SITUATION
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is very good The only thing I would change is to offer Standard Deduction option at beginning of deduction section.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use! Easy to use and was able to import almost all of my information in an instant!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Made Filing My 2020 Return Easy If ever there was a need for help and easy access to it for the 2020 tax year, Turbo Tax met the mark. While I've been using Turbo Tax for over 10 years now, the pandemic and all the tax law changes made me very nervous. When I got to the end, I was surprised how quick I got through it, even with my questions. Thank you! I recommend Turbo Tax to all my family and friends.
Date published: 2021-05-18
Rated 5 out of 5 by from SO EASY!! I have been stressing for the past year and a half on filing my taxes, but turbo tax really did make it so easy and now I feel a giant weight was lifted
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome Very easy to use. Thank you for the step by step guidance.
Date published: 2021-05-18
Rated 5 out of 5 by from amazing how easy it was!! i am confident i got the best tax refund with turbotax
Date published: 2021-05-18
Rated 5 out of 5 by from Enjoy Turbo Tax Had a great experience as usual. Scott, my tax specialist, was very helpful and made doing taxes enjoyable. Thanks Turbo Tax
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Very Unsure About Filing This Year At the end, as I was completing my review of my return, it said I had info missing when there was none missing at all. Which makes me very unsure about filing my return with Turbo Tax next year. It didn’t even tell me what info was missing exactly, just that a Payer’s EIN was missing, but didn’t specify the payer, when I knew I had already exerted and and reinterred and double checked each number. I am very worried that my return will not be accepted because of a system error, or that I will be audited. Also, transferring my QuickBooks Unemployed deductions did not work very smoothly or help in the itemization of them. Not feeling very secure about either product at the moment. But we’ll see, as I have been a customer for the past 6 years.
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible experience. Will discontinue Terrible experience w product installation. Intuit auto-called no one on other end. Have been using TT since e fiing allowed- NO MORE
Date published: 2021-05-18
Rated 4 out of 5 by from GREAT SERVICE NO, NOT REALLY..... NOT ENOUGH INFO TO HELP ME WITH MY SITUATION
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is very good The only thing I would change is to offer Standard Deduction option at beginning of deduction section.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use! Easy to use and was able to import almost all of my information in an instant!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Made Filing My 2020 Return Easy If ever there was a need for help and easy access to it for the 2020 tax year, Turbo Tax met the mark. While I've been using Turbo Tax for over 10 years now, the pandemic and all the tax law changes made me very nervous. When I got to the end, I was surprised how quick I got through it, even with my questions. Thank you! I recommend Turbo Tax to all my family and friends.
Date published: 2021-05-18
Rated 5 out of 5 by from SO EASY!! I have been stressing for the past year and a half on filing my taxes, but turbo tax really did make it so easy and now I feel a giant weight was lifted
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome Very easy to use. Thank you for the step by step guidance.
Date published: 2021-05-18
Rated 5 out of 5 by from amazing how easy it was!! i am confident i got the best tax refund with turbotax
Date published: 2021-05-18
Rated 5 out of 5 by from Enjoy Turbo Tax Had a great experience as usual. Scott, my tax specialist, was very helpful and made doing taxes enjoyable. Thanks Turbo Tax
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 358