TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX TOOK A LOAD OFF MY SHOULDERS! THIS WAS NEW TO ME, THE FULL SERVICE, AND I WISH I HAD DONE IT EARLIER....I DREAD TAXES...PAUL WAS GREAT!!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Working with Turbotax Have had good calls with every representative I have spoken with. I can't imagine the job of dealing with the government and people filling. Hard job but representatives have been wonderful.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is great! I've used Turbotax and done the taxes myself for several years. We used a big Block company and they charge a lot!! Yes my time is valuable. I feel I can answer and load in the data myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is User Friendly TT is easy to follow each of the steps to complete the filing. Clarifications are easy to understand.
Date published: 2021-04-28
Rated 3 out of 5 by from efile returns rejected We efiled Federal and Va tax returns and they were rejected. Also, couldnt get Pa to efile so we are mailing it in. You charged me $25 for each state to efile and now we couldn't do it. I should be refunded the $50.
Date published: 2021-04-28
Rated 5 out of 5 by from TURBOTAX IS AWESOME! TURBOTAX IS EASY TO USE AND IS REASONABLY PRICED!!
Date published: 2021-04-28
Rated 1 out of 5 by from Major error in 2020 version After spending a lot of money to file electronically in two states and Federal taxes, system would not let me do it and 4 hours on telephone with Turbo Tax did not fix the problem. Wouldn't let me file without W-2s but I HAD NO W-2s.
Date published: 2021-04-28
Rated 3 out of 5 by from Software Install is Better This is the first time I've filed online and not installed the software on my machine via DVD or download. I would NOT do it again even if I had to buy a physical DVD from the store. The web page timed out while I as retrieving information from my investment company or took a break for a while. This happened too often or me. In addition the online version didn't seem to be aware of my last return filed with Turbo Tax, which is stored on my computer.
Date published: 2021-04-28
Rated 5 out of 5 by from Great Very helpful and easy to use. I recommend it highly
Date published: 2021-04-28
Rated 5 out of 5 by from USER FRIENDLY I HAVE BEEN USING TURBO TAX FOR YEARS AND I HAVE NEVER BEEN DISAPPOINTED. THIS PROGRAM IS SO EASY THAT ANYONE CAN DO IT. STOP PAYING TAX PREPARES TO DO THIS AND PAYING WAAAAAY TOO MUCH MONEY! TURBOTAX IS BY FAR THE MOST USER FRIENDLY PROGRAM ON THE MARKET
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 3564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX TOOK A LOAD OFF MY SHOULDERS! THIS WAS NEW TO ME, THE FULL SERVICE, AND I WISH I HAD DONE IT EARLIER....I DREAD TAXES...PAUL WAS GREAT!!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Working with Turbotax Have had good calls with every representative I have spoken with. I can't imagine the job of dealing with the government and people filling. Hard job but representatives have been wonderful.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is great! I've used Turbotax and done the taxes myself for several years. We used a big Block company and they charge a lot!! Yes my time is valuable. I feel I can answer and load in the data myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is User Friendly TT is easy to follow each of the steps to complete the filing. Clarifications are easy to understand.
Date published: 2021-04-28
Rated 3 out of 5 by from efile returns rejected We efiled Federal and Va tax returns and they were rejected. Also, couldnt get Pa to efile so we are mailing it in. You charged me $25 for each state to efile and now we couldn't do it. I should be refunded the $50.
Date published: 2021-04-28
Rated 5 out of 5 by from TURBOTAX IS AWESOME! TURBOTAX IS EASY TO USE AND IS REASONABLY PRICED!!
Date published: 2021-04-28
Rated 1 out of 5 by from Major error in 2020 version After spending a lot of money to file electronically in two states and Federal taxes, system would not let me do it and 4 hours on telephone with Turbo Tax did not fix the problem. Wouldn't let me file without W-2s but I HAD NO W-2s.
Date published: 2021-04-28
Rated 3 out of 5 by from Software Install is Better This is the first time I've filed online and not installed the software on my machine via DVD or download. I would NOT do it again even if I had to buy a physical DVD from the store. The web page timed out while I as retrieving information from my investment company or took a break for a while. This happened too often or me. In addition the online version didn't seem to be aware of my last return filed with Turbo Tax, which is stored on my computer.
Date published: 2021-04-28
Rated 5 out of 5 by from Great Very helpful and easy to use. I recommend it highly
Date published: 2021-04-28
Rated 5 out of 5 by from USER FRIENDLY I HAVE BEEN USING TURBO TAX FOR YEARS AND I HAVE NEVER BEEN DISAPPOINTED. THIS PROGRAM IS SO EASY THAT ANYONE CAN DO IT. STOP PAYING TAX PREPARES TO DO THIS AND PAYING WAAAAAY TOO MUCH MONEY! TURBOTAX IS BY FAR THE MOST USER FRIENDLY PROGRAM ON THE MARKET
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 3564