TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy way to file I found Turbo Tax Online Very helpful and explicit have a good experience I personal strongly recommend it.!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use. Even a cave man can do it. Turbotax is all menu driven, so you don't have to think what to do next. It is easy to use and accurate. I have used it for over 20 years.
Date published: 2023-04-10
Rated 5 out of 5 by from Made tax time easier for retirement Seemed accurate for retirement tax situations and PA state taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is a life saver I like how you can double-check your work and come back to where you left off.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Guide I appreciate all the additional information that Turbo Tax provides during the entire process.
Date published: 2023-04-10
Rated 1 out of 5 by from Take the standard deduction and save pain Efiled federal for mother. No additional taxes owed. Rejected due to error in filing PIN. Doublechecked PIN and it was correct as previously used. Wanted to go back two filing seasons and tried opening the older Turbotax and the program required re-activation for whatever reason; then advised me erroneously that the older version had been used on too many computers (error 603) . It had not to my knowledge as it was installed on my Mac and my PC. Then try to contact Turbotax. It's an exercise in futility to fix an item that had autofilled the correct information only to be informed it wasn't the correct information and then be sent down the rabbit hole of finding where the problem resides.
Date published: 2023-04-10
Rated 3 out of 5 by from unhappy with price of federal and state cost of doing fed and state both is almost as much as i made in intrest and dividends. may go elsewhere next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Best way to file your Tax. Real nice. After initial fears, my son helped me start off, but I took from there and found it very fascinating, as I easily completed the process. I will certainly use TurboTax going forward.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use. Good explanation of each step. Federal and State very easy to use.
Date published: 2023-04-10
Rated 3 out of 5 by from Tedious for those that actually undertand taxes Too many "up-sells". Tedious to use if you actually know what you're doing. Probably fine for the tax-illiterate. I would rather enter the figure on the exact form and the exact line I know it goes on instead of the roundabout way TurboTax does it by making the user answer questions. I do not understand why my Sch E Rental Income keeps appearing as Royalty. (Is it because I am NOT a Real Estate Professional? Also, I know I am not a Real Estate Professional and would rather not have to answer all the questions to establish that.) I have to remind myself to do NOTHING for Sch E Depreciation as long as asset info was correctly entered when it was place in service. I wish TurboTax made this more clear. Otherwise, it gets the job done. All of my info is saved from prior years so I haven't bothered to switch tax prep applications.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3560
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy way to file I found Turbo Tax Online Very helpful and explicit have a good experience I personal strongly recommend it.!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use. Even a cave man can do it. Turbotax is all menu driven, so you don't have to think what to do next. It is easy to use and accurate. I have used it for over 20 years.
Date published: 2023-04-10
Rated 5 out of 5 by from Made tax time easier for retirement Seemed accurate for retirement tax situations and PA state taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is a life saver I like how you can double-check your work and come back to where you left off.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Guide I appreciate all the additional information that Turbo Tax provides during the entire process.
Date published: 2023-04-10
Rated 1 out of 5 by from Take the standard deduction and save pain Efiled federal for mother. No additional taxes owed. Rejected due to error in filing PIN. Doublechecked PIN and it was correct as previously used. Wanted to go back two filing seasons and tried opening the older Turbotax and the program required re-activation for whatever reason; then advised me erroneously that the older version had been used on too many computers (error 603) . It had not to my knowledge as it was installed on my Mac and my PC. Then try to contact Turbotax. It's an exercise in futility to fix an item that had autofilled the correct information only to be informed it wasn't the correct information and then be sent down the rabbit hole of finding where the problem resides.
Date published: 2023-04-10
Rated 3 out of 5 by from unhappy with price of federal and state cost of doing fed and state both is almost as much as i made in intrest and dividends. may go elsewhere next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Best way to file your Tax. Real nice. After initial fears, my son helped me start off, but I took from there and found it very fascinating, as I easily completed the process. I will certainly use TurboTax going forward.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use. Good explanation of each step. Federal and State very easy to use.
Date published: 2023-04-10
Rated 3 out of 5 by from Tedious for those that actually undertand taxes Too many "up-sells". Tedious to use if you actually know what you're doing. Probably fine for the tax-illiterate. I would rather enter the figure on the exact form and the exact line I know it goes on instead of the roundabout way TurboTax does it by making the user answer questions. I do not understand why my Sch E Rental Income keeps appearing as Royalty. (Is it because I am NOT a Real Estate Professional? Also, I know I am not a Real Estate Professional and would rather not have to answer all the questions to establish that.) I have to remind myself to do NOTHING for Sch E Depreciation as long as asset info was correctly entered when it was place in service. I wish TurboTax made this more clear. Otherwise, it gets the job done. All of my info is saved from prior years so I haven't bothered to switch tax prep applications.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3560