TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from State Tax Return won't allow e-file While agents tried their best, my problem submitting the State return couldn't be found.I was told it was a software problem that would be addressed later. Also, in trying to change my email, I had to try to reset my account. My sending my Driver's License was rejected.
Date published: 2021-03-16
Rated 5 out of 5 by from Fast and easy Turbotax was really free, fast, simple, easy, answered all my questions.
Date published: 2021-03-16
Rated 5 out of 5 by from Ron was awesome!!!!! Ron helped me through filing my taxes !! Very good guy I would recommend him to anybody. A++++++
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is Essential TurboTax worked flawlessly this year. My one complaint is that I don't understand why it prints my federal tax form at the beginning and again at the end. Why is that? I couldn't find the explanation.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Works For me Easy to use, walks me through everything, has explanations for what I don't understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Tuirbo tax is great! Fling isSo fast and easy, no worries and they had everything l need to file, will use it again..
Date published: 2021-03-16
Rated 4 out of 5 by from Turbotax Could Be Clearer I have been using TurboTax at home for at least 5-6 years. It is great to have the convenience of doing your taxes in the comfort of your home and at your own pace. However, I noticed this year (2020 version) that there were several questions and areas that were not explained clearly. I had to do more investigative work on my own to understand if I should complete certain areas for tax purposes. TurboTax could and should take the time to better clarify and explain each item. The links to click for more info. are helpful, but that does not appear everywhere.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Appreciate the free version. Does exactly what I need.
Date published: 2021-03-16
Rated 5 out of 5 by from LOVE turbo tax Originally, I was going to file with H&R block but after them quoting me $430 I decided to check out turbo tax and I was SO GLAD I did. My tax situation was a little complicated since I had multiple 1099's and a W2 to file, plus claiming a child. I used the chat box to get help from them while filing. They walked me though all the steps and they have a feature that allows them to see your screen so they can show you exactly what to click on and fill out. I'm only going to be filing with Turbo tax from now on. What a great and responsive company!
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is easy to use! Second year in a row I have used TurboTax and both years have been super smooth and user friendly. Guiding along with all the questions to gather the current information.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 3560
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from State Tax Return won't allow e-file While agents tried their best, my problem submitting the State return couldn't be found.I was told it was a software problem that would be addressed later. Also, in trying to change my email, I had to try to reset my account. My sending my Driver's License was rejected.
Date published: 2021-03-16
Rated 5 out of 5 by from Fast and easy Turbotax was really free, fast, simple, easy, answered all my questions.
Date published: 2021-03-16
Rated 5 out of 5 by from Ron was awesome!!!!! Ron helped me through filing my taxes !! Very good guy I would recommend him to anybody. A++++++
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is Essential TurboTax worked flawlessly this year. My one complaint is that I don't understand why it prints my federal tax form at the beginning and again at the end. Why is that? I couldn't find the explanation.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Works For me Easy to use, walks me through everything, has explanations for what I don't understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Tuirbo tax is great! Fling isSo fast and easy, no worries and they had everything l need to file, will use it again..
Date published: 2021-03-16
Rated 4 out of 5 by from Turbotax Could Be Clearer I have been using TurboTax at home for at least 5-6 years. It is great to have the convenience of doing your taxes in the comfort of your home and at your own pace. However, I noticed this year (2020 version) that there were several questions and areas that were not explained clearly. I had to do more investigative work on my own to understand if I should complete certain areas for tax purposes. TurboTax could and should take the time to better clarify and explain each item. The links to click for more info. are helpful, but that does not appear everywhere.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Appreciate the free version. Does exactly what I need.
Date published: 2021-03-16
Rated 5 out of 5 by from LOVE turbo tax Originally, I was going to file with H&R block but after them quoting me $430 I decided to check out turbo tax and I was SO GLAD I did. My tax situation was a little complicated since I had multiple 1099's and a W2 to file, plus claiming a child. I used the chat box to get help from them while filing. They walked me though all the steps and they have a feature that allows them to see your screen so they can show you exactly what to click on and fill out. I'm only going to be filing with Turbo tax from now on. What a great and responsive company!
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is easy to use! Second year in a row I have used TurboTax and both years have been super smooth and user friendly. Guiding along with all the questions to gather the current information.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 3560