TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax is easy to use and fast I really appreciate all the integrated features. Partnering with Plaid made it very easy and seamless to pull information from differing accounts
Date published: 2023-04-11
Rated 1 out of 5 by from Every year there its no way to import its deductib Turbo Tax recommends Its Deductible and you waste your time putting its in and there is no way to get it into Turbo Tax even though it's the same company. They send you to an eBay generated page and make you do it that way. It wasted an hour of my time. This happened 3 years in a row. They decreased the hours they help you on the phone, Not using it anymore. Ive used it like 10 years.
Date published: 2023-04-11
Rated 5 out of 5 by from used for four years, always satisfied Good, it helped explained many terms and conditions that I had no idea of.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax for the Win! I absolutely love Turbo Tax! This year our tax situation was more complex than in the past and the software recognized the increased complexity and automatically told us we need to upgrade to premium. Saved a ton of time, money, and headaches.
Date published: 2023-04-11
Rated 5 out of 5 by from extremely easy to use with plenty of help Breezing through the process was painless and easy to navigate back and forth. Also there was clear information about items for which I had some doubts.
Date published: 2023-04-11
Rated 5 out of 5 by from Wonderful! I have used turbo tax since I was 18, its changed over the years, but it is still so easy and reliable to use!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is efficient and great to utilize! It took me a little over 2 hours just because I didn’t have all of my documents gathered! Nevertheless, it was easy to use and affordable.
Date published: 2023-04-11
Rated 1 out of 5 by from Confusing and incomplete software I've been using turbotax for over 10 years and always was happy with it. Last few years it became more annoying than easy to use software. I think this is my last year using it. Starting next year I will not use it. Efiled my return twice just to get it rejected again because some ip pin number that I had to Google where to put it in. Turbotax didn't flag that spouse has to have it, didn't forward to where it needs to be entered, didn't transfer some of my last year's info so I had to dig through my files looking for one number. Wasted so much time trying to figure it out. Very disappointed with the way turbotax became
Date published: 2023-04-11
Rated 3 out of 5 by from 1099 entry did not work I have used TurboTax for years. I really appreciate that the tax info entry is streamlined. But this year the software did not accept 1099-NEC info, and I had a stack of them as a consultant. I did an online search and found a backdoor approach using Forms. But this added a good bit of time (and frustration) to my tax prep. I use Mac software.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent So easy to use! With being in the military it’s hard when your home of residence is different from where you live! Turbo tax makes it so easy and give’s explanations along the way!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3417
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is easy to use and fast I really appreciate all the integrated features. Partnering with Plaid made it very easy and seamless to pull information from differing accounts
Date published: 2023-04-11
Rated 1 out of 5 by from Every year there its no way to import its deductib Turbo Tax recommends Its Deductible and you waste your time putting its in and there is no way to get it into Turbo Tax even though it's the same company. They send you to an eBay generated page and make you do it that way. It wasted an hour of my time. This happened 3 years in a row. They decreased the hours they help you on the phone, Not using it anymore. Ive used it like 10 years.
Date published: 2023-04-11
Rated 5 out of 5 by from used for four years, always satisfied Good, it helped explained many terms and conditions that I had no idea of.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax for the Win! I absolutely love Turbo Tax! This year our tax situation was more complex than in the past and the software recognized the increased complexity and automatically told us we need to upgrade to premium. Saved a ton of time, money, and headaches.
Date published: 2023-04-11
Rated 5 out of 5 by from extremely easy to use with plenty of help Breezing through the process was painless and easy to navigate back and forth. Also there was clear information about items for which I had some doubts.
Date published: 2023-04-11
Rated 5 out of 5 by from Wonderful! I have used turbo tax since I was 18, its changed over the years, but it is still so easy and reliable to use!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is efficient and great to utilize! It took me a little over 2 hours just because I didn’t have all of my documents gathered! Nevertheless, it was easy to use and affordable.
Date published: 2023-04-11
Rated 1 out of 5 by from Confusing and incomplete software I've been using turbotax for over 10 years and always was happy with it. Last few years it became more annoying than easy to use software. I think this is my last year using it. Starting next year I will not use it. Efiled my return twice just to get it rejected again because some ip pin number that I had to Google where to put it in. Turbotax didn't flag that spouse has to have it, didn't forward to where it needs to be entered, didn't transfer some of my last year's info so I had to dig through my files looking for one number. Wasted so much time trying to figure it out. Very disappointed with the way turbotax became
Date published: 2023-04-11
Rated 3 out of 5 by from 1099 entry did not work I have used TurboTax for years. I really appreciate that the tax info entry is streamlined. But this year the software did not accept 1099-NEC info, and I had a stack of them as a consultant. I did an online search and found a backdoor approach using Forms. But this added a good bit of time (and frustration) to my tax prep. I use Mac software.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent So easy to use! With being in the military it’s hard when your home of residence is different from where you live! Turbo tax makes it so easy and give’s explanations along the way!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3417