TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbotax is good I like the functionality that turbotax has. It's very user friendly. If you use it consistently to process your annual tax returns then some information can be imported from previous years. Also there are some features to import tax info and documents from your employer (W-2) and financial institutions. One drawback is how expensive it can get if you are using the upgraded versions that give you a tax expert review and help with deductions. That's why I rate it 4 stars. So its a good tax processing app that provides some tax expert review for a price. And makes filing electronically pretty easy. Again its very user friendly.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great! I've been using Turbo Tax for several years now and always been pleased with how easy it is to navigate. I can't say that Turbo Tax makes completing tax returns fun (that's impossible), but it helps immensely to get the job done.
Date published: 2021-04-12
Rated 3 out of 5 by from 2020 Turbotax Premium Seemed a bit more complex and slower than previous years, even though the complexity of my information changes little from year to year.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo used the drop down "explain this" quite a bit to help understand all the government requirements
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is wonderful Easy to use, help direct how to input information as required.
Date published: 2021-04-12
Rated 5 out of 5 by from So easy even a hillbilly can do it Been using Turbo Tax for 8 years, I figure if it's easy and understandable for a 69 year old to use it anyone can.
Date published: 2021-04-12
Rated 5 out of 5 by from Thank you Turbotax Very easy and quick to complete. It walked me though the whole process.
Date published: 2021-04-12
Rated 3 out of 5 by from Change of rounding decimals inappropriate The rounding of decimals on Schedule K-1Part 2 (especially line J, K & L) is inappropriate and erroneous - makes record keeping erroneous. This seems to be the first year doing this. The previous fractional method should be restored.
Date published: 2021-04-12
Rated 2 out of 5 by from Overpriced, ancient software interface, and mislea Bought "Premiere" version for 110 and it claimed to include a free state file, however i was still charged 25 bucks to file to the state....Also just clearly outdated software, feels like a rip off. I'll be using H&R Block next year as it's truly free...FRA FREE FREE ;)
Date published: 2021-04-12
Rated 4 out of 5 by from One small issue Overall the program was good. However, when I was about to E-file my state return (Virginia), the program asked for an attachment which wasn't actually required, and there was no way to bypass attaching something to the state return. The Turbo Tax advisor was helpful in helping me to attach something in order to get pass the screen. Ultimately, the attachment did not even appear in the printout of the return itself.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3415
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax is good I like the functionality that turbotax has. It's very user friendly. If you use it consistently to process your annual tax returns then some information can be imported from previous years. Also there are some features to import tax info and documents from your employer (W-2) and financial institutions. One drawback is how expensive it can get if you are using the upgraded versions that give you a tax expert review and help with deductions. That's why I rate it 4 stars. So its a good tax processing app that provides some tax expert review for a price. And makes filing electronically pretty easy. Again its very user friendly.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great! I've been using Turbo Tax for several years now and always been pleased with how easy it is to navigate. I can't say that Turbo Tax makes completing tax returns fun (that's impossible), but it helps immensely to get the job done.
Date published: 2021-04-12
Rated 3 out of 5 by from 2020 Turbotax Premium Seemed a bit more complex and slower than previous years, even though the complexity of my information changes little from year to year.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo used the drop down "explain this" quite a bit to help understand all the government requirements
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is wonderful Easy to use, help direct how to input information as required.
Date published: 2021-04-12
Rated 5 out of 5 by from So easy even a hillbilly can do it Been using Turbo Tax for 8 years, I figure if it's easy and understandable for a 69 year old to use it anyone can.
Date published: 2021-04-12
Rated 5 out of 5 by from Thank you Turbotax Very easy and quick to complete. It walked me though the whole process.
Date published: 2021-04-12
Rated 3 out of 5 by from Change of rounding decimals inappropriate The rounding of decimals on Schedule K-1Part 2 (especially line J, K & L) is inappropriate and erroneous - makes record keeping erroneous. This seems to be the first year doing this. The previous fractional method should be restored.
Date published: 2021-04-12
Rated 2 out of 5 by from Overpriced, ancient software interface, and mislea Bought "Premiere" version for 110 and it claimed to include a free state file, however i was still charged 25 bucks to file to the state....Also just clearly outdated software, feels like a rip off. I'll be using H&R Block next year as it's truly free...FRA FREE FREE ;)
Date published: 2021-04-12
Rated 4 out of 5 by from One small issue Overall the program was good. However, when I was about to E-file my state return (Virginia), the program asked for an attachment which wasn't actually required, and there was no way to bypass attaching something to the state return. The Turbo Tax advisor was helpful in helping me to attach something in order to get pass the screen. Ultimately, the attachment did not even appear in the printout of the return itself.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3415