TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from First Time Tax Return It was super easy and very informational! Everything I was confused or needed help on the search bar was very good!
Date published: 2023-03-21
Rated 5 out of 5 by from Loved the Experience This experience was very easy and straight forward. I understood everything easily.
Date published: 2023-03-21
Rated 1 out of 5 by from Price increase and no free e-file option I hate that Intuit already has all my info so it would take twice as long for me to prepare my taxes anywhere else. They took away the free e-file option (which wasn't really 'free') and upped the cost considerably. I wish I could get some sort of discount for coming back every year. One day I will break the chains.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is excellent. I had no problems with TurboTax this year (2022). I do wish there was a way to do a screen print of the screen after you've e-filed your taxes or TurboTax should send an email with all information included.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo tax - easy pezy Great walk through while you file! Allows your to check & recheck your filing. Very easy.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is really great and easy to use TurboTax is awesome software and it was so easy to use. Step by step instructions were so helpful and if you have any question then answers are readily available and even free live help from a tax professional is available too. It took me just under an hour to complete and file my tax return. I would highly recommend it to everyone!
Date published: 2023-03-21
Rated 5 out of 5 by from LOVE THE EASE! I've used you guys for many years and I appreciate how every year it gets easier and easier to do my taxes. Thank you TURBOTAX! ~Bridgett T.
Date published: 2023-03-21
Rated 5 out of 5 by from Fast and Easy Fast and easy, done in 25 minutes even with having to wait on employer for new online W2.
Date published: 2023-03-21
Rated 3 out of 5 by from Not as good as previous years I normally love Turbo tax and have for several years. This year the product was not as easy and user friendly. I do not know if this Was due to tax law changing or just the way the product walks you through the process but I was not pleased. Normally I can use last years tax form upload it and just update information from this year. That was not an option this year.
Date published: 2023-03-21
Rated 4 out of 5 by from Was able to make it work as I expected I like the process through the tax process. However, I wish that it did a better job on 529 plans. The process is incorrect and required modification of a calculation in the form.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First Time Tax Return It was super easy and very informational! Everything I was confused or needed help on the search bar was very good!
Date published: 2023-03-21
Rated 5 out of 5 by from Loved the Experience This experience was very easy and straight forward. I understood everything easily.
Date published: 2023-03-21
Rated 1 out of 5 by from Price increase and no free e-file option I hate that Intuit already has all my info so it would take twice as long for me to prepare my taxes anywhere else. They took away the free e-file option (which wasn't really 'free') and upped the cost considerably. I wish I could get some sort of discount for coming back every year. One day I will break the chains.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is excellent. I had no problems with TurboTax this year (2022). I do wish there was a way to do a screen print of the screen after you've e-filed your taxes or TurboTax should send an email with all information included.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo tax - easy pezy Great walk through while you file! Allows your to check & recheck your filing. Very easy.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is really great and easy to use TurboTax is awesome software and it was so easy to use. Step by step instructions were so helpful and if you have any question then answers are readily available and even free live help from a tax professional is available too. It took me just under an hour to complete and file my tax return. I would highly recommend it to everyone!
Date published: 2023-03-21
Rated 5 out of 5 by from LOVE THE EASE! I've used you guys for many years and I appreciate how every year it gets easier and easier to do my taxes. Thank you TURBOTAX! ~Bridgett T.
Date published: 2023-03-21
Rated 5 out of 5 by from Fast and Easy Fast and easy, done in 25 minutes even with having to wait on employer for new online W2.
Date published: 2023-03-21
Rated 3 out of 5 by from Not as good as previous years I normally love Turbo tax and have for several years. This year the product was not as easy and user friendly. I do not know if this Was due to tax law changing or just the way the product walks you through the process but I was not pleased. Normally I can use last years tax form upload it and just update information from this year. That was not an option this year.
Date published: 2023-03-21
Rated 4 out of 5 by from Was able to make it work as I expected I like the process through the tax process. However, I wish that it did a better job on 529 plans. The process is incorrect and required modification of a calculation in the form.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 338