TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good product except server error issue Customer service was excellent, but repeated server error issue slowed filing by about a week. Good job by technical support getting the issue corrected though!
Date published: 2022-09-11
Rated 5 out of 5 by from Turbotax live Really liked the ability to reach out to live help
Date published: 2022-09-11
Rated 3 out of 5 by from E filing more than 1 return is troublesome All items reviewed and correct. Return was rejected due to a duplication. That is not factual.
Date published: 2022-09-10
Rated 5 out of 5 by from Real Lifesaver I use Turbo Tax because it is so easy. There are full explanations and extra help available if needed.
Date published: 2022-09-10
Rated 5 out of 5 by from Turbo Tax 2021 Filing service - Great and easy. Great experience and thorough instructions. I spoke to one of your experts and she helped with my inquiry by walking me through the steps to get it resolved.
Date published: 2022-09-10
Rated 5 out of 5 by from Very helpful Everything was easy to do. I am pleased with the instructions and accuracy.
Date published: 2022-09-10
Rated 4 out of 5 by from Turbo Tax instructions need improvement Turbo Tax instructions do an excellent job most of the time. On some occasions they send you off without any instruction on how to get back. This is especially true during the e-filing final steps. Very little help there.
Date published: 2022-09-10
Rated 5 out of 5 by from love product I have been using it for years, and found it very simple and quick and inexpensive.
Date published: 2022-09-10
Rated 5 out of 5 by from Turbo Excellent I have used Turbo Tax successfully for many years.
Date published: 2022-09-10
Rated 5 out of 5 by from Long-time TurboTax User I file for several different businesses including C-Corps, S-Corp and LLCs. TurboTax Business allows me to file for all easily.
Date published: 2022-09-10
All TurboTax® Offerings Reviews - Page 338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good product except server error issue Customer service was excellent, but repeated server error issue slowed filing by about a week. Good job by technical support getting the issue corrected though!
Date published: 2022-09-11
Rated 5 out of 5 by from Turbotax live Really liked the ability to reach out to live help
Date published: 2022-09-11
Rated 3 out of 5 by from E filing more than 1 return is troublesome All items reviewed and correct. Return was rejected due to a duplication. That is not factual.
Date published: 2022-09-10
Rated 5 out of 5 by from Real Lifesaver I use Turbo Tax because it is so easy. There are full explanations and extra help available if needed.
Date published: 2022-09-10
Rated 5 out of 5 by from Turbo Tax 2021 Filing service - Great and easy. Great experience and thorough instructions. I spoke to one of your experts and she helped with my inquiry by walking me through the steps to get it resolved.
Date published: 2022-09-10
Rated 5 out of 5 by from Very helpful Everything was easy to do. I am pleased with the instructions and accuracy.
Date published: 2022-09-10
Rated 4 out of 5 by from Turbo Tax instructions need improvement Turbo Tax instructions do an excellent job most of the time. On some occasions they send you off without any instruction on how to get back. This is especially true during the e-filing final steps. Very little help there.
Date published: 2022-09-10
Rated 5 out of 5 by from love product I have been using it for years, and found it very simple and quick and inexpensive.
Date published: 2022-09-10
Rated 5 out of 5 by from Turbo Excellent I have used Turbo Tax successfully for many years.
Date published: 2022-09-10
Rated 5 out of 5 by from Long-time TurboTax User I file for several different businesses including C-Corps, S-Corp and LLCs. TurboTax Business allows me to file for all easily.
Date published: 2022-09-10
All TurboTax® Offerings Reviews - Page 338