TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
Marie in Hawaii from
Sultana, CPA was excellent!
I had some big problems but Sultana was determined to resolve my problem and she did!! I was reluctant to pay the extra money for a live assist but am so thankful I did. She went above and beyond!!
Date published: 2023-04-20
Rated 5 out of 5 by
kate929583 from
Super easy and Amazing!
I am a college student who waited to the last minute. I just had to wait on my 1098-T form and of course once I had it, I completely forgot about my taxes and missed the deadline. The very confusing website wanted me to pay an insane amount so I decided to use TurboTax and I thank them! It was so so easy and fast!
Date published: 2023-04-20
Rated 5 out of 5 by
Tatonka7 from
Easy an Quick
Easy guided process makes doing returns simple. Historic records saved is an added bonus.
Date published: 2023-04-20
Rated 5 out of 5 by
Nicholas Kosmo from
Turbotax is a lifesaver
Just so easy to use and incredibly convenient. Don't know how people do their taxes any other way
Date published: 2023-04-20
Rated 5 out of 5 by
heatherjclaussen from
TurboTax is awesome!
I like the descriptive instructions even when I had to use a third party they still gave me excellent advice and security along the way.
Date published: 2023-04-20
Rated 5 out of 5 by
THUYNH3 from
EASY TO USE
VERY EASY, I WAS ABLE TO COMPLETE IT WITHIN 30 MINUTES
Date published: 2023-04-20
Rated 5 out of 5 by
Tony2355 from
i like the dancers at the end of filing
overall pretty easy - great reminders to submit 1095-A
Date published: 2023-04-20
Rated 2 out of 5 by
MzLa from
NOT FREE !!!!
They advertise it being free but it isn't! I've paid every single year!!! Other than that it's easy to do and help is at the tip of your fingers just have to pay for it. Even though I didn't ask for help I ended up paying over $200 for them to file my taxes
Date published: 2023-04-20
Rated 5 out of 5 by
Brittany dav from
Love!
So east and helpful, enjoyable experience. Thank you so much.
Date published: 2023-04-20
Rated 4 out of 5 by
mcdrier from
Had trouble this year
My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
All TurboTax® Offerings Reviews - Page 337
Date published: 2023-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Marie in Hawaii from
Sultana, CPA was excellent!
I had some big problems but Sultana was determined to resolve my problem and she did!! I was reluctant to pay the extra money for a live assist but am so thankful I did. She went above and beyond!!
Date published: 2023-04-20
Rated 5 out of 5 by
kate929583 from
Super easy and Amazing!
I am a college student who waited to the last minute. I just had to wait on my 1098-T form and of course once I had it, I completely forgot about my taxes and missed the deadline. The very confusing website wanted me to pay an insane amount so I decided to use TurboTax and I thank them! It was so so easy and fast!
Date published: 2023-04-20
Rated 5 out of 5 by
Tatonka7 from
Easy an Quick
Easy guided process makes doing returns simple. Historic records saved is an added bonus.
Date published: 2023-04-20
Rated 5 out of 5 by
Nicholas Kosmo from
Turbotax is a lifesaver
Just so easy to use and incredibly convenient. Don't know how people do their taxes any other way
Date published: 2023-04-20
Rated 5 out of 5 by
heatherjclaussen from
TurboTax is awesome!
I like the descriptive instructions even when I had to use a third party they still gave me excellent advice and security along the way.
Date published: 2023-04-20
Rated 5 out of 5 by
THUYNH3 from
EASY TO USE
VERY EASY, I WAS ABLE TO COMPLETE IT WITHIN 30 MINUTES
Date published: 2023-04-20
Rated 5 out of 5 by
Tony2355 from
i like the dancers at the end of filing
overall pretty easy - great reminders to submit 1095-A
Date published: 2023-04-20
Rated 2 out of 5 by
MzLa from
NOT FREE !!!!
They advertise it being free but it isn't! I've paid every single year!!! Other than that it's easy to do and help is at the tip of your fingers just have to pay for it. Even though I didn't ask for help I ended up paying over $200 for them to file my taxes
Date published: 2023-04-20
Rated 5 out of 5 by
Brittany dav from
Love!
So east and helpful, enjoyable experience. Thank you so much.
Date published: 2023-04-20
Rated 4 out of 5 by
mcdrier from
Had trouble this year
My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
All TurboTax® Offerings Reviews - Page 337
Date published: 2023-04-20