TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Sultana, CPA was excellent! I had some big problems but Sultana was determined to resolve my problem and she did!! I was reluctant to pay the extra money for a live assist but am so thankful I did. She went above and beyond!!
Date published: 2023-04-20
Rated 5 out of 5 by from Super easy and Amazing! I am a college student who waited to the last minute. I just had to wait on my 1098-T form and of course once I had it, I completely forgot about my taxes and missed the deadline. The very confusing website wanted me to pay an insane amount so I decided to use TurboTax and I thank them! It was so so easy and fast!
Date published: 2023-04-20
Rated 5 out of 5 by from Easy an Quick Easy guided process makes doing returns simple. Historic records saved is an added bonus.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbotax is a lifesaver Just so easy to use and incredibly convenient. Don't know how people do their taxes any other way
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome! I like the descriptive instructions even when I had to use a third party they still gave me excellent advice and security along the way.
Date published: 2023-04-20
Rated 5 out of 5 by from EASY TO USE VERY EASY, I WAS ABLE TO COMPLETE IT WITHIN 30 MINUTES
Date published: 2023-04-20
Rated 5 out of 5 by from i like the dancers at the end of filing overall pretty easy - great reminders to submit 1095-A
Date published: 2023-04-20
Rated 2 out of 5 by from NOT FREE !!!! They advertise it being free but it isn't! I've paid every single year!!! Other than that it's easy to do and help is at the tip of your fingers just have to pay for it. Even though I didn't ask for help I ended up paying over $200 for them to file my taxes
Date published: 2023-04-20
Rated 5 out of 5 by from Love! So east and helpful, enjoyable experience. Thank you so much.
Date published: 2023-04-20
Rated 4 out of 5 by from Had trouble this year My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 337
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sultana, CPA was excellent! I had some big problems but Sultana was determined to resolve my problem and she did!! I was reluctant to pay the extra money for a live assist but am so thankful I did. She went above and beyond!!
Date published: 2023-04-20
Rated 5 out of 5 by from Super easy and Amazing! I am a college student who waited to the last minute. I just had to wait on my 1098-T form and of course once I had it, I completely forgot about my taxes and missed the deadline. The very confusing website wanted me to pay an insane amount so I decided to use TurboTax and I thank them! It was so so easy and fast!
Date published: 2023-04-20
Rated 5 out of 5 by from Easy an Quick Easy guided process makes doing returns simple. Historic records saved is an added bonus.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbotax is a lifesaver Just so easy to use and incredibly convenient. Don't know how people do their taxes any other way
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome! I like the descriptive instructions even when I had to use a third party they still gave me excellent advice and security along the way.
Date published: 2023-04-20
Rated 5 out of 5 by from EASY TO USE VERY EASY, I WAS ABLE TO COMPLETE IT WITHIN 30 MINUTES
Date published: 2023-04-20
Rated 5 out of 5 by from i like the dancers at the end of filing overall pretty easy - great reminders to submit 1095-A
Date published: 2023-04-20
Rated 2 out of 5 by from NOT FREE !!!! They advertise it being free but it isn't! I've paid every single year!!! Other than that it's easy to do and help is at the tip of your fingers just have to pay for it. Even though I didn't ask for help I ended up paying over $200 for them to file my taxes
Date published: 2023-04-20
Rated 5 out of 5 by from Love! So east and helpful, enjoyable experience. Thank you so much.
Date published: 2023-04-20
Rated 4 out of 5 by from Had trouble this year My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 337