TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great, reliable tool I have been using TurboTax for years. It is convenient and comprehensive. The step-by-step format is helpful in guiding you through the process. I like that there are professional support folks to assist with questions in the forums. Also good that there are options along the way to add further support/upgrade with the live help. It's nice that your previous years' information is accessible as well. I will likely continue to use.
Date published: 2023-04-13
Rated 1 out of 5 by from Unsatisfied I kept trying to reach a "tax expert" at the end to review my tax return and I submitted multiple requests over a period of 2 days and no one called. I don't know what I just paid money for when I prepared my taxes myself without any tax experts' help. This was a terrible experience.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to use very easy to use and went quickly I would recommend to anyone I know
Date published: 2023-04-13
Rated 1 out of 5 by from HUGE issues filing! On eFile, states there was a hick-up, try again, with same results! No way to efile. WOW, must send return thru snail mail, big letdown!!
Date published: 2023-04-13
Rated 4 out of 5 by from Getting easier each year. Very straightforward and easy to navigate. Each year the new features make it easier. Didn't quite finish ahead of the average time to file your taxes, but spent less than 2 hours.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Program Turbo Tax is very easy to use and affordable. I am very happy with the program.
Date published: 2023-04-13
Rated 5 out of 5 by from Floridian Straight forward. Not too difficult. Don't enjoy Tax prep, but this helps a ton.
Date published: 2023-04-13
Rated 5 out of 5 by from I will name my next dog Turbo pretty simple and seems to have good guard rails to getting things accurate. Have been using this product for years and am yet to have any issues.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. Turbo tax walks you thru every possible tax situation with easy to understand.
Date published: 2023-04-13
Rated 1 out of 5 by from Getting way too expensive. This year was 33% more than last year for a relatively simple return and no support.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great, reliable tool I have been using TurboTax for years. It is convenient and comprehensive. The step-by-step format is helpful in guiding you through the process. I like that there are professional support folks to assist with questions in the forums. Also good that there are options along the way to add further support/upgrade with the live help. It's nice that your previous years' information is accessible as well. I will likely continue to use.
Date published: 2023-04-13
Rated 1 out of 5 by from Unsatisfied I kept trying to reach a "tax expert" at the end to review my tax return and I submitted multiple requests over a period of 2 days and no one called. I don't know what I just paid money for when I prepared my taxes myself without any tax experts' help. This was a terrible experience.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to use very easy to use and went quickly I would recommend to anyone I know
Date published: 2023-04-13
Rated 1 out of 5 by from HUGE issues filing! On eFile, states there was a hick-up, try again, with same results! No way to efile. WOW, must send return thru snail mail, big letdown!!
Date published: 2023-04-13
Rated 4 out of 5 by from Getting easier each year. Very straightforward and easy to navigate. Each year the new features make it easier. Didn't quite finish ahead of the average time to file your taxes, but spent less than 2 hours.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Program Turbo Tax is very easy to use and affordable. I am very happy with the program.
Date published: 2023-04-13
Rated 5 out of 5 by from Floridian Straight forward. Not too difficult. Don't enjoy Tax prep, but this helps a ton.
Date published: 2023-04-13
Rated 5 out of 5 by from I will name my next dog Turbo pretty simple and seems to have good guard rails to getting things accurate. Have been using this product for years and am yet to have any issues.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. Turbo tax walks you thru every possible tax situation with easy to understand.
Date published: 2023-04-13
Rated 1 out of 5 by from Getting way too expensive. This year was 33% more than last year for a relatively simple return and no support.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3329