TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax allowed me to work at my own pace I used an accounting firm for several years in the past but wanted to try doing my returns myself this year with the aid of Turbo Tax. The process was straightforward and the couple of times I had to contact help, I had a short wait time and had my questions answered.
Date published: 2022-03-27
Rated 1 out of 5 by from Way over priced I had to pay for the Premiere because of just a few RSU's in my stock account and then on top of it all I had to pay another $25 just to file my state tax even though one state return is "included". Last year I use this product. It is a complete rip off.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy Great as usual! I will use turbo tax every year!!!!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax Live Deluxe is worth every penny The 3 people that I spoke to, went above and beyond what they need to do to help me. The first one, walked me though everything she knew about the new form and even when I was getting frustrated, she was understanding and finally suggested that I talk to a tax expert about filling out the rest of the form. The tax expert, explained everything and helped me fill out the form. Finally, I made an error on the form I was filling out (New Form) and had to call back to find out how to edit it. The person that I spoke to helped me get this done and even remained on the phone until I was all done so that if there were any other issues I did not have to call back.
Date published: 2022-03-27
Rated 4 out of 5 by from It was good It was good. However, I need multiple tax preparers to complete my return.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is great! It was very easy to understand and file.I would definitely use Turbo Tax again.
Date published: 2022-03-27
Rated 5 out of 5 by from Very helpful TT walks you through everything. Very easy follow!
Date published: 2022-03-27
Rated 4 out of 5 by from Works Well Worked very well...............................................................................................................
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Great! Very easy to use. Confirms all info is correct. I did use a Chat expert and he helped me with my problem quickly and efficently. He was very polite too.
Date published: 2022-03-27
Rated 3 out of 5 by from Incorrect Utah return generated The federal return was fine, but I paid an extra $25 to e-file my Utah return and the generated return was wrong. It was rejected by the state of Utah and I had to file a paper copy, wasting my $25. In addition I don't know if the Utah tax calculation was correct and I must manually recheck the entire return. I will not be using Turbotax next year.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3325
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax allowed me to work at my own pace I used an accounting firm for several years in the past but wanted to try doing my returns myself this year with the aid of Turbo Tax. The process was straightforward and the couple of times I had to contact help, I had a short wait time and had my questions answered.
Date published: 2022-03-27
Rated 1 out of 5 by from Way over priced I had to pay for the Premiere because of just a few RSU's in my stock account and then on top of it all I had to pay another $25 just to file my state tax even though one state return is "included". Last year I use this product. It is a complete rip off.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy Great as usual! I will use turbo tax every year!!!!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax Live Deluxe is worth every penny The 3 people that I spoke to, went above and beyond what they need to do to help me. The first one, walked me though everything she knew about the new form and even when I was getting frustrated, she was understanding and finally suggested that I talk to a tax expert about filling out the rest of the form. The tax expert, explained everything and helped me fill out the form. Finally, I made an error on the form I was filling out (New Form) and had to call back to find out how to edit it. The person that I spoke to helped me get this done and even remained on the phone until I was all done so that if there were any other issues I did not have to call back.
Date published: 2022-03-27
Rated 4 out of 5 by from It was good It was good. However, I need multiple tax preparers to complete my return.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is great! It was very easy to understand and file.I would definitely use Turbo Tax again.
Date published: 2022-03-27
Rated 5 out of 5 by from Very helpful TT walks you through everything. Very easy follow!
Date published: 2022-03-27
Rated 4 out of 5 by from Works Well Worked very well...............................................................................................................
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Great! Very easy to use. Confirms all info is correct. I did use a Chat expert and he helped me with my problem quickly and efficently. He was very polite too.
Date published: 2022-03-27
Rated 3 out of 5 by from Incorrect Utah return generated The federal return was fine, but I paid an extra $25 to e-file my Utah return and the generated return was wrong. It was rejected by the state of Utah and I had to file a paper copy, wasting my $25. In addition I don't know if the Utah tax calculation was correct and I must manually recheck the entire return. I will not be using Turbotax next year.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3325