TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very easy to use, great product as a first time tax filer, I found it to be very simple and staightforward.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and helpful customer service Easy process. I needed help with a few parts and the online chat was very helpful
Date published: 2021-03-10
Rated 5 out of 5 by from A great timesaver Turbo Tax makes my standard tax work easy and saves me so much time on trying to keep up with the latest tax changes
Date published: 2021-03-10
Rated 2 out of 5 by from Not worth the price. Good riddance Initially planned to file using premium live. I’ve used TurboTax for 8years and have been pretty happy with it. I spoke with tax “experts” on two separate occasions and was misguided both times. I was given wrong information that would have cost me nearly 1k. When I called customer service to get a refund for the live service but still file with premier, the representative told me I could just clear my current progress and change my selection to premier only and she assured me my 2020 information would be saved. It wasn’t. Honestly at times I think just filling out forms printed from the irs website would be easier. That’s my plan for 2021.
Date published: 2021-03-10
Rated 4 out of 5 by from could be better some steps too complicated. could use clearer instructions
Date published: 2021-03-10
Rated 5 out of 5 by from Use Turbotax Very easy to use. TurboTax walks you through the whole process of doing your own taxes. Free too.
Date published: 2021-03-10
Rated 5 out of 5 by from Great & Easy The Turbotax process was quick and easy to understand.
Date published: 2021-03-10
Rated 4 out of 5 by from Super Helpful The experts really are super super helpful and patient!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is awesome It was user friendly, quick and easy to use. One of the best systems I've used. thank you.
Date published: 2021-03-10
Rated 3 out of 5 by from Turbo Tax was fairly simple They really guide you step by step through your return so it's fairly simple to use. The only downside is the cost and hidden fee to file.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3306
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very easy to use, great product as a first time tax filer, I found it to be very simple and staightforward.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and helpful customer service Easy process. I needed help with a few parts and the online chat was very helpful
Date published: 2021-03-10
Rated 5 out of 5 by from A great timesaver Turbo Tax makes my standard tax work easy and saves me so much time on trying to keep up with the latest tax changes
Date published: 2021-03-10
Rated 2 out of 5 by from Not worth the price. Good riddance Initially planned to file using premium live. I’ve used TurboTax for 8years and have been pretty happy with it. I spoke with tax “experts” on two separate occasions and was misguided both times. I was given wrong information that would have cost me nearly 1k. When I called customer service to get a refund for the live service but still file with premier, the representative told me I could just clear my current progress and change my selection to premier only and she assured me my 2020 information would be saved. It wasn’t. Honestly at times I think just filling out forms printed from the irs website would be easier. That’s my plan for 2021.
Date published: 2021-03-10
Rated 4 out of 5 by from could be better some steps too complicated. could use clearer instructions
Date published: 2021-03-10
Rated 5 out of 5 by from Use Turbotax Very easy to use. TurboTax walks you through the whole process of doing your own taxes. Free too.
Date published: 2021-03-10
Rated 5 out of 5 by from Great & Easy The Turbotax process was quick and easy to understand.
Date published: 2021-03-10
Rated 4 out of 5 by from Super Helpful The experts really are super super helpful and patient!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is awesome It was user friendly, quick and easy to use. One of the best systems I've used. thank you.
Date published: 2021-03-10
Rated 3 out of 5 by from Turbo Tax was fairly simple They really guide you step by step through your return so it's fairly simple to use. The only downside is the cost and hidden fee to file.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3306