TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Not worth the fees Intuit TurboTax Self-Employed came free at first for driving with Uber. But TurboTax charged me over $100 this year. Legally, no one is supposed to charge you for filing federal income tax. Only for add-ons, which I didn't buy. I'm going to go back to a free-filing service next year.
Date published: 2022-03-29
Rated 5 out of 5 by from T-tax is awesome easy to follow with many and helpful hits and tips. I did not use any of you experts, since I have been doing for years. But I am sure others will.
Date published: 2022-03-29
Rated 4 out of 5 by from easy to use It was helpful and very easy to use, it answered all my questions and took care of my fears.
Date published: 2022-03-29
Rated 4 out of 5 by from Easy Simple to do my own taxes with little to no assistance needed.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was a great help! Each time that I had to get help from the tax experts they were so wonderful! Kim, Carol and Loren were top notch.
Date published: 2022-03-29
Rated 5 out of 5 by from Helpful and easy Easy layout. Helpful assistance. Confidence in the process!
Date published: 2022-03-29
Rated 5 out of 5 by from nice and easy filing ! overall I am happy with using Turbo Tax , however for the third year in row I could not begin the taxes without manually entering our names , ages addresses etc . why ?
Date published: 2022-03-29
Rated 3 out of 5 by from I really like TurboTax, but......... I have used TurboTax for a number of years, and most of the time when I have something new come up, I can find the answer within TurboTax. This return, however, was prepared using the Home and Business edition....and I had to deal with the sale of a rental property in another state. The process was really confusing for me, even though I did a lot of research online and in Turbotax. It wasn't really clear where to report the sale, how to report it, and some of the background that was required to determine Capital Gains. I even had a problem finding where to report the data on the 1099-S form I received from the sale. Maybe the confusion was all on my part, but when I searched issues I found that other filers had similar problems. Thanks for a good product, however...
Date published: 2022-03-29
Rated 5 out of 5 by from Only service I will use! They always guide me thru each years steps, for the best outcome for me. Love this service.
Date published: 2022-03-29
Rated 3 out of 5 by from Turbo tax software could use some improvement. I think the help portion of Turbo Tax needs improvement. I find it difficult to skip around in the fax forms to places that I need to "check errors" . That tool is not helpful at all when you have a fair amount of 1099's that you have to go through. Specifically on non-taxable interest, the 1099 doesn't tell me why is non-taxed and turbo tax needs a reason it is not taxable interest.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not worth the fees Intuit TurboTax Self-Employed came free at first for driving with Uber. But TurboTax charged me over $100 this year. Legally, no one is supposed to charge you for filing federal income tax. Only for add-ons, which I didn't buy. I'm going to go back to a free-filing service next year.
Date published: 2022-03-29
Rated 5 out of 5 by from T-tax is awesome easy to follow with many and helpful hits and tips. I did not use any of you experts, since I have been doing for years. But I am sure others will.
Date published: 2022-03-29
Rated 4 out of 5 by from easy to use It was helpful and very easy to use, it answered all my questions and took care of my fears.
Date published: 2022-03-29
Rated 4 out of 5 by from Easy Simple to do my own taxes with little to no assistance needed.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was a great help! Each time that I had to get help from the tax experts they were so wonderful! Kim, Carol and Loren were top notch.
Date published: 2022-03-29
Rated 5 out of 5 by from Helpful and easy Easy layout. Helpful assistance. Confidence in the process!
Date published: 2022-03-29
Rated 5 out of 5 by from nice and easy filing ! overall I am happy with using Turbo Tax , however for the third year in row I could not begin the taxes without manually entering our names , ages addresses etc . why ?
Date published: 2022-03-29
Rated 3 out of 5 by from I really like TurboTax, but......... I have used TurboTax for a number of years, and most of the time when I have something new come up, I can find the answer within TurboTax. This return, however, was prepared using the Home and Business edition....and I had to deal with the sale of a rental property in another state. The process was really confusing for me, even though I did a lot of research online and in Turbotax. It wasn't really clear where to report the sale, how to report it, and some of the background that was required to determine Capital Gains. I even had a problem finding where to report the data on the 1099-S form I received from the sale. Maybe the confusion was all on my part, but when I searched issues I found that other filers had similar problems. Thanks for a good product, however...
Date published: 2022-03-29
Rated 5 out of 5 by from Only service I will use! They always guide me thru each years steps, for the best outcome for me. Love this service.
Date published: 2022-03-29
Rated 3 out of 5 by from Turbo tax software could use some improvement. I think the help portion of Turbo Tax needs improvement. I find it difficult to skip around in the fax forms to places that I need to "check errors" . That tool is not helpful at all when you have a fair amount of 1099's that you have to go through. Specifically on non-taxable interest, the 1099 doesn't tell me why is non-taxed and turbo tax needs a reason it is not taxable interest.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3274