TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from "FREE"....not really While I have used Turbo Tax over the last few years it does make it pretty easy to navigate the filing process. However advertising that you can file for FREE is misleading when actually you're charged for using their services. I thought my filing is simple since it's just a 1040 but for some reason I have the deluxe edition which charges me for filing federal and state. On top of that for choosing the option to pay for those fees out of my federal return they charge an EXTRA fee for that, really?! So no it's not FREE FREE FREE as they advertise there are fees associated when filing and you don't really know until the end, after going through all the steps and you're just ready to finally file the fees pop up which for me was $117. It feels a bit sneaky to me and to be honest next year I may find another way to file.
Date published: 2023-02-28
Rated 5 out of 5 by from Love TurboTax I've been using TurboTax sine 2007. I've done my own taxes my whole. The very first year I filed was in 2006, I went to the post office and picked up the forms. I did it incorrectly & received a letter from the IRS informing me I was receiving more money back then I had tallied. Never received that check from the IRS... So the next year I hopped on TurboTax and it's been that way ever since!
Date published: 2023-02-28
Rated 4 out of 5 by from Easy to File I've been using this company for filing for a few years now. It is easy to file if you have all of your paperwork ready to go. I wish it didn't cost so much to file but at least it can be taken out of my return
Date published: 2023-02-28
Rated 5 out of 5 by from Been using TurboTax for 8 years, no complaints. Quick and easy to use, has helpful guides & explanations for everything. I'm done with my taxes in under an hour.
Date published: 2023-02-28
Rated 5 out of 5 by from Amazing work with tubro tax they helped me out the fastest easiest way i didnt feel like it was hard
Date published: 2023-02-28
Rated 5 out of 5 by from So easy! I work for myself as an independent contractor as a cleaner, have my own business, and insurance, even worked a temporary job, so I had a lot of things going on but Turbo Tax made it so easy!
Date published: 2023-02-28
Rated 5 out of 5 by from Effective product Very effective product regardless of your level of tax experience.
Date published: 2023-02-28
Rated 5 out of 5 by from vette was awesome! she helped me out a lot and saved me a lot money! :)
Date published: 2023-02-28
Rated 5 out of 5 by from Love it very helpful.. and very courteous,, thank you so much
Date published: 2023-02-28
Rated 5 out of 5 by from awesome n easy and free thank you awesome n easy and free love it.....................................
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from "FREE"....not really While I have used Turbo Tax over the last few years it does make it pretty easy to navigate the filing process. However advertising that you can file for FREE is misleading when actually you're charged for using their services. I thought my filing is simple since it's just a 1040 but for some reason I have the deluxe edition which charges me for filing federal and state. On top of that for choosing the option to pay for those fees out of my federal return they charge an EXTRA fee for that, really?! So no it's not FREE FREE FREE as they advertise there are fees associated when filing and you don't really know until the end, after going through all the steps and you're just ready to finally file the fees pop up which for me was $117. It feels a bit sneaky to me and to be honest next year I may find another way to file.
Date published: 2023-02-28
Rated 5 out of 5 by from Love TurboTax I've been using TurboTax sine 2007. I've done my own taxes my whole. The very first year I filed was in 2006, I went to the post office and picked up the forms. I did it incorrectly & received a letter from the IRS informing me I was receiving more money back then I had tallied. Never received that check from the IRS... So the next year I hopped on TurboTax and it's been that way ever since!
Date published: 2023-02-28
Rated 4 out of 5 by from Easy to File I've been using this company for filing for a few years now. It is easy to file if you have all of your paperwork ready to go. I wish it didn't cost so much to file but at least it can be taken out of my return
Date published: 2023-02-28
Rated 5 out of 5 by from Been using TurboTax for 8 years, no complaints. Quick and easy to use, has helpful guides & explanations for everything. I'm done with my taxes in under an hour.
Date published: 2023-02-28
Rated 5 out of 5 by from Amazing work with tubro tax they helped me out the fastest easiest way i didnt feel like it was hard
Date published: 2023-02-28
Rated 5 out of 5 by from So easy! I work for myself as an independent contractor as a cleaner, have my own business, and insurance, even worked a temporary job, so I had a lot of things going on but Turbo Tax made it so easy!
Date published: 2023-02-28
Rated 5 out of 5 by from Effective product Very effective product regardless of your level of tax experience.
Date published: 2023-02-28
Rated 5 out of 5 by from vette was awesome! she helped me out a lot and saved me a lot money! :)
Date published: 2023-02-28
Rated 5 out of 5 by from Love it very helpful.. and very courteous,, thank you so much
Date published: 2023-02-28
Rated 5 out of 5 by from awesome n easy and free thank you awesome n easy and free love it.....................................
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3274