TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy and Fast Love the add bank option for expenses. It got me deductions I didn't understand last year and really helped me not owe.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is the way to go! TurboTax is the way to go! They make it quick and easy.
Date published: 2023-04-11
Rated 3 out of 5 by from Incorrect state filing status was recommended Turbo recommended the wrong state filing status optiont. I changed the status and received a larger refund. Someone needs to review the logic built into Turbotax.
Date published: 2023-04-11
Rated 2 out of 5 by from I will use something else next year I have used turbo tax for many years. The main reason I keep using it is because it copies info from my last years return. This year copying from last year was the problem. It included all the forms and worksheets created last year. But my situation has changed, it took a couple hours figuring which forms I no longer needed to manually delete them. So I paid $70 for software that didn't save me time and $25 to efile a state return for $0.
Date published: 2023-04-11
Rated 5 out of 5 by from Dependable, up to date and easy to use. Every year I usually have to make a phone call to an expert. I always get an expert who is friendly, knowledgeable and always, my problem is solved.
Date published: 2023-04-11
Rated 1 out of 5 by from Extremely Frustrated Can't believe there was no option to have my fed refund applied to next year's taxes on the tax form.
Date published: 2023-04-11
Rated 3 out of 5 by from TurboTax needs significant improvement Although much of the work has been streamlined, there are still steps that cause frustration. E.g. the form for interest from my bank was read incorrectly and this caused me to have to try several times to correct the error - finally gave up and deleted the form then entered by hand.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is very useful. Great experience. Easy to use. I have been using Turbo Tax for the past decade and have had no problems with it. I will continue to use it.
Date published: 2023-04-11
Rated 5 out of 5 by from Great way to file taxes Easy to use, straightforward way to file taxes. Use this to file!
Date published: 2023-04-11
Rated 5 out of 5 by from Thank you TurboTax! I, my significant other, and our family members have been using TurboTax for years - super easy and straightforward way to file and be educated on filing your taxes!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3265
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Fast Love the add bank option for expenses. It got me deductions I didn't understand last year and really helped me not owe.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is the way to go! TurboTax is the way to go! They make it quick and easy.
Date published: 2023-04-11
Rated 3 out of 5 by from Incorrect state filing status was recommended Turbo recommended the wrong state filing status optiont. I changed the status and received a larger refund. Someone needs to review the logic built into Turbotax.
Date published: 2023-04-11
Rated 2 out of 5 by from I will use something else next year I have used turbo tax for many years. The main reason I keep using it is because it copies info from my last years return. This year copying from last year was the problem. It included all the forms and worksheets created last year. But my situation has changed, it took a couple hours figuring which forms I no longer needed to manually delete them. So I paid $70 for software that didn't save me time and $25 to efile a state return for $0.
Date published: 2023-04-11
Rated 5 out of 5 by from Dependable, up to date and easy to use. Every year I usually have to make a phone call to an expert. I always get an expert who is friendly, knowledgeable and always, my problem is solved.
Date published: 2023-04-11
Rated 1 out of 5 by from Extremely Frustrated Can't believe there was no option to have my fed refund applied to next year's taxes on the tax form.
Date published: 2023-04-11
Rated 3 out of 5 by from TurboTax needs significant improvement Although much of the work has been streamlined, there are still steps that cause frustration. E.g. the form for interest from my bank was read incorrectly and this caused me to have to try several times to correct the error - finally gave up and deleted the form then entered by hand.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is very useful. Great experience. Easy to use. I have been using Turbo Tax for the past decade and have had no problems with it. I will continue to use it.
Date published: 2023-04-11
Rated 5 out of 5 by from Great way to file taxes Easy to use, straightforward way to file taxes. Use this to file!
Date published: 2023-04-11
Rated 5 out of 5 by from Thank you TurboTax! I, my significant other, and our family members have been using TurboTax for years - super easy and straightforward way to file and be educated on filing your taxes!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3265