TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from great tax service Easy to follow instructions and the expert tax reviewer was great
Date published: 2021-04-15
Rated 1 out of 5 by from Horrible experience Unable to make edits to Schedule L of 1065 on company balance sheet. Numbers imported form 2019 came across different from that year's return and system did not allow any edits to the form
Date published: 2021-04-15
Rated 5 out of 5 by from Always easy, always accurate. Always easy, always accurate. I have used Turbo Tax for 14 years and I have never had a problem. even when the tax laws and forms are changing so quickly, Turbo Tax is always up-to-date. I will never use any other tax software. Turbo Tax is a WINNER in my opinion!
Date published: 2021-04-15
Rated 5 out of 5 by from Easy filing using Turbo tax It was easier this year to e-file my taxes. Thank you so much.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Service This website is easy to understand and customer friendly.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Live is the Best Turbo Tax guided me through the process, and my live tax person answered all my questions clearly and promptly. It was easy to provide the info that was needed for my return and the instructions were clear. I was kept up with what docs were still needed which helped my preparer finish my return in one day once he got them! I could use my computer and the app on my phone, whichever was more convenient at the time. I also like that my finished return was reviewed by another professional before it was considered done! I have such confidence filing, and will use this service next year (God willing). I didn't have to sit in a stuffy office, but could work on it whenever i had the time.
Date published: 2021-04-15
Rated 4 out of 5 by from Almost perfect All was good but there was a mismatch between TurboTax and Etrade download involving 106 items that I spent hours doing manually
Date published: 2021-04-15
Rated 5 out of 5 by from excellent all questions answered when needed or referred to correct info.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax was great. Jessica L was awesome and very responsive and helpful.
Date published: 2021-04-15
Rated 5 out of 5 by from Tubotax worked great again this year. I've been using turbotax for many years. It works "as advertised". I'll buy it again next year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3255
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great tax service Easy to follow instructions and the expert tax reviewer was great
Date published: 2021-04-15
Rated 1 out of 5 by from Horrible experience Unable to make edits to Schedule L of 1065 on company balance sheet. Numbers imported form 2019 came across different from that year's return and system did not allow any edits to the form
Date published: 2021-04-15
Rated 5 out of 5 by from Always easy, always accurate. Always easy, always accurate. I have used Turbo Tax for 14 years and I have never had a problem. even when the tax laws and forms are changing so quickly, Turbo Tax is always up-to-date. I will never use any other tax software. Turbo Tax is a WINNER in my opinion!
Date published: 2021-04-15
Rated 5 out of 5 by from Easy filing using Turbo tax It was easier this year to e-file my taxes. Thank you so much.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Service This website is easy to understand and customer friendly.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Live is the Best Turbo Tax guided me through the process, and my live tax person answered all my questions clearly and promptly. It was easy to provide the info that was needed for my return and the instructions were clear. I was kept up with what docs were still needed which helped my preparer finish my return in one day once he got them! I could use my computer and the app on my phone, whichever was more convenient at the time. I also like that my finished return was reviewed by another professional before it was considered done! I have such confidence filing, and will use this service next year (God willing). I didn't have to sit in a stuffy office, but could work on it whenever i had the time.
Date published: 2021-04-15
Rated 4 out of 5 by from Almost perfect All was good but there was a mismatch between TurboTax and Etrade download involving 106 items that I spent hours doing manually
Date published: 2021-04-15
Rated 5 out of 5 by from excellent all questions answered when needed or referred to correct info.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax was great. Jessica L was awesome and very responsive and helpful.
Date published: 2021-04-15
Rated 5 out of 5 by from Tubotax worked great again this year. I've been using turbotax for many years. It works "as advertised". I'll buy it again next year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3255