TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Saves you a ton of time and nerves Why did I file paper so many years? It always took me 6-10 hours to be done and a ton of coffee Today I knocked it off within 3 hours, before lunch, no stress Super easy to follow the questions and navigate through, takes out the guess work and worries that you make typos etc I LOVE how I can import all the interests and dividends info strait from banks, thank you! I strongly recommend
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Live was a Blessing This process was easy, fast and stress-free. Well worth the cost.
Date published: 2022-04-01
Rated 2 out of 5 by from Needs UX improvements Should check for updates as part of the review. Failure like this should not happen during transmission of the returns Unnecessary repetition. It should be unnecessary to enter the same information more than once. UI is inconsistent. Choose one approach and apply it consistently.
Date published: 2022-04-01
Rated 3 out of 5 by from Turbotax was okey it was okay, it took a lot of money for me to be able to complete my taxes with it
Date published: 2022-04-01
Rated 1 out of 5 by from I can't believe how bad it is, it use to be better So much stuff to get through in the beginning time wasters. But it never had me put in the 195A. And since that's an online doc, I forgot about it. So the return was rejected. TurboTax again failed to take me where I was to put in the "fix" and just had me send again. I had to figure out how to go back and get the $530! And to have the surprise you have to pay $80 b/c like everyone else I have stocks. I wish it was better.
Date published: 2022-04-01
Rated 5 out of 5 by from Kenya The live expert who helped me was very patient with me, very thorough, and fully resolved my problem.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is very easy to use There are helpful links when you have a question concerning how to answer some od the questions
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo tax is easy to do. It is easy and simple to do Tax returns with Turbo Tax. But Technical and professional services need to be improved. Thanks,
Date published: 2022-04-01
Rated 4 out of 5 by from Thorough but confusing in some spots I used TT the last 2 years after having a CPA do my taxes for several years because my tax situation has gotten simpler as I have gotten older. While I do think TT is very thorough and does good job of covering everything...I found it to be very confusing in a few spots. But in the end I was able to get it all done and feel very confident that it is correct!
Date published: 2022-04-01
Rated 5 out of 5 by from 2021 Turbo Tax Great. I have been a loyal customer for several years.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3221
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saves you a ton of time and nerves Why did I file paper so many years? It always took me 6-10 hours to be done and a ton of coffee Today I knocked it off within 3 hours, before lunch, no stress Super easy to follow the questions and navigate through, takes out the guess work and worries that you make typos etc I LOVE how I can import all the interests and dividends info strait from banks, thank you! I strongly recommend
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Live was a Blessing This process was easy, fast and stress-free. Well worth the cost.
Date published: 2022-04-01
Rated 2 out of 5 by from Needs UX improvements Should check for updates as part of the review. Failure like this should not happen during transmission of the returns Unnecessary repetition. It should be unnecessary to enter the same information more than once. UI is inconsistent. Choose one approach and apply it consistently.
Date published: 2022-04-01
Rated 3 out of 5 by from Turbotax was okey it was okay, it took a lot of money for me to be able to complete my taxes with it
Date published: 2022-04-01
Rated 1 out of 5 by from I can't believe how bad it is, it use to be better So much stuff to get through in the beginning time wasters. But it never had me put in the 195A. And since that's an online doc, I forgot about it. So the return was rejected. TurboTax again failed to take me where I was to put in the "fix" and just had me send again. I had to figure out how to go back and get the $530! And to have the surprise you have to pay $80 b/c like everyone else I have stocks. I wish it was better.
Date published: 2022-04-01
Rated 5 out of 5 by from Kenya The live expert who helped me was very patient with me, very thorough, and fully resolved my problem.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is very easy to use There are helpful links when you have a question concerning how to answer some od the questions
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo tax is easy to do. It is easy and simple to do Tax returns with Turbo Tax. But Technical and professional services need to be improved. Thanks,
Date published: 2022-04-01
Rated 4 out of 5 by from Thorough but confusing in some spots I used TT the last 2 years after having a CPA do my taxes for several years because my tax situation has gotten simpler as I have gotten older. While I do think TT is very thorough and does good job of covering everything...I found it to be very confusing in a few spots. But in the end I was able to get it all done and feel very confident that it is correct!
Date published: 2022-04-01
Rated 5 out of 5 by from 2021 Turbo Tax Great. I have been a loyal customer for several years.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3221