TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super fast and easy I completed my taxes super fast and was very easy.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is OK I have been using Turbo Tax for years with no problems. This year I made an error and checked a wrong box on one of my investments (My cost basis was not reported on my 1099) even though I had the cost basis entered. Turbo Tax kept requiring me to calculate the cost basis even though I corrected the error. No amount of trying would get it to work. I had to delete all of my investment income and start over again to clear it. A frustrating bug if you happen to encounter it. I also find it interesting that it tracks my state taxes while I am completing my federal, but when I go to do the state it has to show progress bars to show me it is working on it. I thought it was working on it the whole time. Is this supposed to make me feel good or like my time is being wasted?
Date published: 2023-04-12
Rated 1 out of 5 by from Expensive Thought filing taxes is easy via the software that someone wrote, the price is far too exorbitant for such simple filing. No individual is providing a service and yet I paid nearly $200 for state and federal to be filed for me. Perhaps next year I won't procrastinate and just file myself to save some money. Was better at the promotional price I got last year...
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy to File Taxes with TurboTax Having filed 1040 long form for many years, it was such a pleasure to let TurboTax guide the questions, the branched information, and complete the various federal forms without sweat. It took me just over 7 hours to get it right, which is far faster than ever before.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing Confusing, not as straight forward as advertised. Needs to simplified.
Date published: 2023-04-12
Rated 5 out of 5 by from I love Turbo Tax All of the process have been extremely easy to manage.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a Godsend It's great -- especially for older people (75) like me! It doesn't let you forget anything, guides you step-by-step, and finds all your mistakes!
Date published: 2023-04-12
Rated 5 out of 5 by from Love it! Easy to use. I will use it again. Super awesome. Yes
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is always convenient and thorough! Everything was simple, as always, with step-by-step guidance to file.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBOTAX IS GREAT ITS EASY AND FAST TO DO MY TAXES MY FIRST TIME WITH TURBOTAX
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super fast and easy I completed my taxes super fast and was very easy.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is OK I have been using Turbo Tax for years with no problems. This year I made an error and checked a wrong box on one of my investments (My cost basis was not reported on my 1099) even though I had the cost basis entered. Turbo Tax kept requiring me to calculate the cost basis even though I corrected the error. No amount of trying would get it to work. I had to delete all of my investment income and start over again to clear it. A frustrating bug if you happen to encounter it. I also find it interesting that it tracks my state taxes while I am completing my federal, but when I go to do the state it has to show progress bars to show me it is working on it. I thought it was working on it the whole time. Is this supposed to make me feel good or like my time is being wasted?
Date published: 2023-04-12
Rated 1 out of 5 by from Expensive Thought filing taxes is easy via the software that someone wrote, the price is far too exorbitant for such simple filing. No individual is providing a service and yet I paid nearly $200 for state and federal to be filed for me. Perhaps next year I won't procrastinate and just file myself to save some money. Was better at the promotional price I got last year...
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy to File Taxes with TurboTax Having filed 1040 long form for many years, it was such a pleasure to let TurboTax guide the questions, the branched information, and complete the various federal forms without sweat. It took me just over 7 hours to get it right, which is far faster than ever before.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing Confusing, not as straight forward as advertised. Needs to simplified.
Date published: 2023-04-12
Rated 5 out of 5 by from I love Turbo Tax All of the process have been extremely easy to manage.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a Godsend It's great -- especially for older people (75) like me! It doesn't let you forget anything, guides you step-by-step, and finds all your mistakes!
Date published: 2023-04-12
Rated 5 out of 5 by from Love it! Easy to use. I will use it again. Super awesome. Yes
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is always convenient and thorough! Everything was simple, as always, with step-by-step guidance to file.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBOTAX IS GREAT ITS EASY AND FAST TO DO MY TAXES MY FIRST TIME WITH TURBOTAX
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3219