TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is turbo fast and easy Never had to talk to anyone it was a simple proccess
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great Experts were very helpful. Turbo tax forms were easy
Date published: 2023-04-12
Rated 2 out of 5 by from Error 1603 - no assistance, but not hard to fix I have used TurboTax for more than 10 years with great results, however, Error 1603 caused great stress for months! All the TurboTax "fixes" blamed personal computer errors. Fix was as simple is uninstalling and reinstalling TurboTax - something I didn't know I could do since I had purchased a CD.
Date published: 2023-04-12
Rated 5 out of 5 by from no better tax service i have used turbotax for the last 8 years and am totally satisfied with all aspects of the program.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and easy Fast and easy too keep track of income and deductions!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awsome! I have been using this product for 15+ years and it has always been a "painless" and effective way to complete our return w/o fear of making a costly mistake. I have used the Customer Service feature and this year Rob provided me with a thorough explanation to resolve the issue I was facing. The Audit Defense feature is an added peace of mind that I would strongly recommend to everyone - I have been audited twice and your staff was able to address and resolve the IRS inquiry w/o any additional tax requirements.
Date published: 2023-04-12
Rated 4 out of 5 by from Great program Great convenience was able to do from home. Very helpful program.
Date published: 2023-04-12
Rated 3 out of 5 by from Too expensive Getting way too expensive. Credit charge service fee excessive and should not exist. Going to tax service next year.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax format is easy It"s a pain they keep rejecting my federal and no one will tell me exactly why
Date published: 2023-04-12
Rated 3 out of 5 by from You never fix the bugs I use TurboTax to file a few Form 1041s for Simple Trusts for which I pay a lot of money for your software. Each year I report bugs and each year the same bugs are still in the software. I cannot change or edit the beneficiary - very simple - but it does not work. Or it changes temporarily and then goes back to the original beneficiary list. In order to change this, I had to generate a completely new tax form. Crazy.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is turbo fast and easy Never had to talk to anyone it was a simple proccess
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great Experts were very helpful. Turbo tax forms were easy
Date published: 2023-04-12
Rated 2 out of 5 by from Error 1603 - no assistance, but not hard to fix I have used TurboTax for more than 10 years with great results, however, Error 1603 caused great stress for months! All the TurboTax "fixes" blamed personal computer errors. Fix was as simple is uninstalling and reinstalling TurboTax - something I didn't know I could do since I had purchased a CD.
Date published: 2023-04-12
Rated 5 out of 5 by from no better tax service i have used turbotax for the last 8 years and am totally satisfied with all aspects of the program.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and easy Fast and easy too keep track of income and deductions!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awsome! I have been using this product for 15+ years and it has always been a "painless" and effective way to complete our return w/o fear of making a costly mistake. I have used the Customer Service feature and this year Rob provided me with a thorough explanation to resolve the issue I was facing. The Audit Defense feature is an added peace of mind that I would strongly recommend to everyone - I have been audited twice and your staff was able to address and resolve the IRS inquiry w/o any additional tax requirements.
Date published: 2023-04-12
Rated 4 out of 5 by from Great program Great convenience was able to do from home. Very helpful program.
Date published: 2023-04-12
Rated 3 out of 5 by from Too expensive Getting way too expensive. Credit charge service fee excessive and should not exist. Going to tax service next year.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax format is easy It"s a pain they keep rejecting my federal and no one will tell me exactly why
Date published: 2023-04-12
Rated 3 out of 5 by from You never fix the bugs I use TurboTax to file a few Form 1041s for Simple Trusts for which I pay a lot of money for your software. Each year I report bugs and each year the same bugs are still in the software. I cannot change or edit the beneficiary - very simple - but it does not work. Or it changes temporarily and then goes back to the original beneficiary list. In order to change this, I had to generate a completely new tax form. Crazy.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3209