TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax is awesome TurboTax helped me maximize my deductions & having to pay much less than if I had used TacAct
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax helped It was a bit better than doing my taxes manually but when trying my wife's income information it would not change from my from my retirement fund payer and ultimately locked up on a white page. While waiting almost an hour for customer service I was able to resolve the issue myself. The agent was very courteous and knowledgeable and was able to answer another question I had. Overall the five hours was well spent although not pleasant.
Date published: 2022-04-19
Rated 5 out of 5 by from THEY ARE SO AWSOME I LOVE BEING ABLE TO DEPEND ON MYSELF AND TURBO TAX TO GET THE JOB DONE
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax software is great!` I engaged one of the TurboTax representatives and she was extremely knowledgeable and efficient. She helped me resolve my problem quickly. The response time was very short.
Date published: 2022-04-19
Rated 1 out of 5 by from The cost to file, wiped out my whole tax return I don't know why it's gotten so expensive to deal with turbo tax, but every year it is less and less pleasant to do taxes through them. I am highly considering a more affordable way to file next year. The cost to file with them took all my tax return away and then some, I'm literally getting nothing back, they don't even let you choose an alternative way to pay for your tax filing, only a debit card or check, I don't have much money and now my bank account it going to be overdrawn. If they would fix this, I might stay, but it's just worth the headache and cost to file taxes here.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Cheezy I was a little baby before Turbo Tax. Scared and afraid to do my taxes but Turbo Tax made it simple and fast. Thanks Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is the way to go!!! Turbo Tax was fast and super easy to use! All the calculations are done for you!!
Date published: 2022-04-19
Rated 2 out of 5 by from Why do I still have to do the hard work? With my W2 and 1099 transported from my work and from td ameritrade, the program still make me work. It asked me numerous times the dates I acquired the stocks. If it was that easy for me to know the date acquired I would have done it by hand and save 94$, as I have done it before. This time is more complicate because there are too many stocks that have various acquisition dates and various date of sales. Also when the questions were asked, it only showed me a small window to view which was very difficult to view and was very inconvenient. :(
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is my favorite tax return tool Turbo Tax is user friendly and very up to date informative
Date published: 2022-04-19
Rated 5 out of 5 by from My first Self tax return I love this! I can't imagine doing my taxes without turbotax. Thank you so much for the help Turbotax.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is awesome TurboTax helped me maximize my deductions & having to pay much less than if I had used TacAct
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax helped It was a bit better than doing my taxes manually but when trying my wife's income information it would not change from my from my retirement fund payer and ultimately locked up on a white page. While waiting almost an hour for customer service I was able to resolve the issue myself. The agent was very courteous and knowledgeable and was able to answer another question I had. Overall the five hours was well spent although not pleasant.
Date published: 2022-04-19
Rated 5 out of 5 by from THEY ARE SO AWSOME I LOVE BEING ABLE TO DEPEND ON MYSELF AND TURBO TAX TO GET THE JOB DONE
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax software is great!` I engaged one of the TurboTax representatives and she was extremely knowledgeable and efficient. She helped me resolve my problem quickly. The response time was very short.
Date published: 2022-04-19
Rated 1 out of 5 by from The cost to file, wiped out my whole tax return I don't know why it's gotten so expensive to deal with turbo tax, but every year it is less and less pleasant to do taxes through them. I am highly considering a more affordable way to file next year. The cost to file with them took all my tax return away and then some, I'm literally getting nothing back, they don't even let you choose an alternative way to pay for your tax filing, only a debit card or check, I don't have much money and now my bank account it going to be overdrawn. If they would fix this, I might stay, but it's just worth the headache and cost to file taxes here.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Cheezy I was a little baby before Turbo Tax. Scared and afraid to do my taxes but Turbo Tax made it simple and fast. Thanks Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is the way to go!!! Turbo Tax was fast and super easy to use! All the calculations are done for you!!
Date published: 2022-04-19
Rated 2 out of 5 by from Why do I still have to do the hard work? With my W2 and 1099 transported from my work and from td ameritrade, the program still make me work. It asked me numerous times the dates I acquired the stocks. If it was that easy for me to know the date acquired I would have done it by hand and save 94$, as I have done it before. This time is more complicate because there are too many stocks that have various acquisition dates and various date of sales. Also when the questions were asked, it only showed me a small window to view which was very difficult to view and was very inconvenient. :(
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is my favorite tax return tool Turbo Tax is user friendly and very up to date informative
Date published: 2022-04-19
Rated 5 out of 5 by from My first Self tax return I love this! I can't imagine doing my taxes without turbotax. Thank you so much for the help Turbotax.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 321