TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Turbotax makes me feel like a pro! Have filed with Turbo Tax for a number of years now. So efficient and painless.
Date published: 2023-04-20
Rated 1 out of 5 by from Waste of time and money Year after year I think the price going up will reflect the experience, it is just shrinkflation. Less intuitive, more money hungry.
Date published: 2023-04-20
Rated 5 out of 5 by from it so easy to do taxes with turbo tax! I messed up wg=hen I wrought in the AGI Kline 11 amount and I( was rejected by the IRS. The very day that the rejection came thru...Turbo Tax and Intuit were on the phone with me help deal with my issue. Supid me, I typed 1 number wrong and that was it! Turbo tax was very very helpful and kind! Denise
Date published: 2023-04-20
Rated 4 out of 5 by from Always helpful Only thing keeping it from 5 stars is that my banking information did not integrate.
Date published: 2023-04-20
Rated 1 out of 5 by from Mac Desktop: IP-PIN vs. Filing PIN Unclear The Desktop version needs to clearly differentiate between Identity Protection Pin (aka: "IP-Pin", a6-digit number issued by the IRS) and Filing Pin (5 digit-issued created by the user.) The location for setting these two numbers is disparate and brain-dead: The IP-Pin is set in Personal->Other Tax Situations->Other Return Info->Identity Protection Pin while the 5-digit Filing Pin is set by the user just before e-filing. The difference between these two PIN's should be clearly explained and setting these numbers should NOT be buried deep within menus: I suggest both these numbers be set within the taxpayer information section. BTW, TurboTax for Mac desktop has run like a snail on the Mac ever since its inception. It's clear Intuit is uninterested in spending only the minimum on the Mac port from year-to year. Also, from a software engineer's point of view, there is no reason that such a simple can't continue to run on Mac computers that can't upgrade to Apple's latest OS, but are still being supported by Apple. Is Intuit in collusion with Apple to sell Mac's? No such problem exists on Windows platforms.
Date published: 2023-04-20
Rated 3 out of 5 by from Shortcomings in Professional Process The guided process and pick your own forms is good. Personally, I would like to be able to see my return as I go along because I find it too easy to get lost. This often means having to go through the process rather than just jumping to a place. The submission process is not easy and it is very difficult to go back to specific items when the return has been submitted.
Date published: 2023-04-20
Rated 5 out of 5 by from Great Great and easy to use. Got everyone quickly. So happy
Date published: 2023-04-20
Rated 2 out of 5 by from Expensive, charged as much as our accountant This isn't that cheap anymore. Honestly it was about the same to have our account in the past do this and easier
Date published: 2023-04-20
Rated 5 out of 5 by from Easier Than I Thought My returns were rejected because I put in the wrong EIN #. Turbo Tax took me right to my issue, I fixed it and refiled just resubmitted. 1 2 3 I feel great!
Date published: 2023-04-20
Rated 5 out of 5 by from nice but not the cheapest nice! not the fastest thing i've ever done but then again not the slowes
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax makes me feel like a pro! Have filed with Turbo Tax for a number of years now. So efficient and painless.
Date published: 2023-04-20
Rated 1 out of 5 by from Waste of time and money Year after year I think the price going up will reflect the experience, it is just shrinkflation. Less intuitive, more money hungry.
Date published: 2023-04-20
Rated 5 out of 5 by from it so easy to do taxes with turbo tax! I messed up wg=hen I wrought in the AGI Kline 11 amount and I( was rejected by the IRS. The very day that the rejection came thru...Turbo Tax and Intuit were on the phone with me help deal with my issue. Supid me, I typed 1 number wrong and that was it! Turbo tax was very very helpful and kind! Denise
Date published: 2023-04-20
Rated 4 out of 5 by from Always helpful Only thing keeping it from 5 stars is that my banking information did not integrate.
Date published: 2023-04-20
Rated 1 out of 5 by from Mac Desktop: IP-PIN vs. Filing PIN Unclear The Desktop version needs to clearly differentiate between Identity Protection Pin (aka: "IP-Pin", a6-digit number issued by the IRS) and Filing Pin (5 digit-issued created by the user.) The location for setting these two numbers is disparate and brain-dead: The IP-Pin is set in Personal->Other Tax Situations->Other Return Info->Identity Protection Pin while the 5-digit Filing Pin is set by the user just before e-filing. The difference between these two PIN's should be clearly explained and setting these numbers should NOT be buried deep within menus: I suggest both these numbers be set within the taxpayer information section. BTW, TurboTax for Mac desktop has run like a snail on the Mac ever since its inception. It's clear Intuit is uninterested in spending only the minimum on the Mac port from year-to year. Also, from a software engineer's point of view, there is no reason that such a simple can't continue to run on Mac computers that can't upgrade to Apple's latest OS, but are still being supported by Apple. Is Intuit in collusion with Apple to sell Mac's? No such problem exists on Windows platforms.
Date published: 2023-04-20
Rated 3 out of 5 by from Shortcomings in Professional Process The guided process and pick your own forms is good. Personally, I would like to be able to see my return as I go along because I find it too easy to get lost. This often means having to go through the process rather than just jumping to a place. The submission process is not easy and it is very difficult to go back to specific items when the return has been submitted.
Date published: 2023-04-20
Rated 5 out of 5 by from Great Great and easy to use. Got everyone quickly. So happy
Date published: 2023-04-20
Rated 2 out of 5 by from Expensive, charged as much as our accountant This isn't that cheap anymore. Honestly it was about the same to have our account in the past do this and easier
Date published: 2023-04-20
Rated 5 out of 5 by from Easier Than I Thought My returns were rejected because I put in the wrong EIN #. Turbo Tax took me right to my issue, I fixed it and refiled just resubmitted. 1 2 3 I feel great!
Date published: 2023-04-20
Rated 5 out of 5 by from nice but not the cheapest nice! not the fastest thing i've ever done but then again not the slowes
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 321