TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Changes in 2020 knocked off 2 stars... Have used the product for years and loved it. This year was frustrating due to estimated tax - the calculation was incorrect!!! Wasted a ton of time trying to fix it and finally gave up. Had to fill it out manually on an IRS form. Total no-pass.
Date published: 2021-06-22
Rated 3 out of 5 by from Expensive but easy I always think it’ll be cheap and efficient doing all of the work myself...i think i always pay over 200 to file fed and state..I’ll let a pro do it for that price from now on...same with h and r block
Date published: 2021-06-22
Rated 5 out of 5 by from Awesome and easy to use. Awesome and easy to use. Have been using TurboTax for many years. Never have had any issues. CS great, app great. Thank you.
Date published: 2021-06-22
Rated 5 out of 5 by from Fast & Easy Able to file my taxes in minutes. Wished I had used TurboTax in previous years!
Date published: 2021-06-22
Rated 5 out of 5 by from Turbo tax Stacy was great and helped every step of the way I'm going to use turbo tax again.
Date published: 2021-06-22
Rated 5 out of 5 by from TurboTax is awesome He was excellent he help me look for the problem still on the phone with me share the screen call me back and got everything done the correct way I want to thank him he should get five stars
Date published: 2021-06-22
Rated 5 out of 5 by from TurboTax is great!!!! Fast user friendly service I would definitely recommend this to my friends and family.
Date published: 2021-06-22
Rated 1 out of 5 by from Turbo Tax does not fix it's bugs! My husband died in May 2020. I filed our joint 2020 return, following all of TT questions, transferred over 2019 TT Tax info. Husband's SS# remained as primary, ran error checks for Federal and NY State then transmitted returns electronically. The returns were subsequently rejected. Upon review, it seems that it was rejected because my Husband SS# was listed as deceased, and this issue has been reported to TT in prior years. Fix the software to notify taxpayer to file by mail!!
Date published: 2021-06-22
Rated 4 out of 5 by from So much better than before I've used TurboTax for years but this year it was even easier with an accountant doing them for me. Saving me money and all. Plus I still get Audit defense just in case the IRS wants more money.
Date published: 2021-06-22
Rated 5 out of 5 by from Ease of Filing Have felt the most confident and relieved using Turbo Tax for filing my taxes!
Date published: 2021-06-22
All TurboTax® Offerings Reviews - Page 321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Changes in 2020 knocked off 2 stars... Have used the product for years and loved it. This year was frustrating due to estimated tax - the calculation was incorrect!!! Wasted a ton of time trying to fix it and finally gave up. Had to fill it out manually on an IRS form. Total no-pass.
Date published: 2021-06-22
Rated 3 out of 5 by from Expensive but easy I always think it’ll be cheap and efficient doing all of the work myself...i think i always pay over 200 to file fed and state..I’ll let a pro do it for that price from now on...same with h and r block
Date published: 2021-06-22
Rated 5 out of 5 by from Awesome and easy to use. Awesome and easy to use. Have been using TurboTax for many years. Never have had any issues. CS great, app great. Thank you.
Date published: 2021-06-22
Rated 5 out of 5 by from Fast & Easy Able to file my taxes in minutes. Wished I had used TurboTax in previous years!
Date published: 2021-06-22
Rated 5 out of 5 by from Turbo tax Stacy was great and helped every step of the way I'm going to use turbo tax again.
Date published: 2021-06-22
Rated 5 out of 5 by from TurboTax is awesome He was excellent he help me look for the problem still on the phone with me share the screen call me back and got everything done the correct way I want to thank him he should get five stars
Date published: 2021-06-22
Rated 5 out of 5 by from TurboTax is great!!!! Fast user friendly service I would definitely recommend this to my friends and family.
Date published: 2021-06-22
Rated 1 out of 5 by from Turbo Tax does not fix it's bugs! My husband died in May 2020. I filed our joint 2020 return, following all of TT questions, transferred over 2019 TT Tax info. Husband's SS# remained as primary, ran error checks for Federal and NY State then transmitted returns electronically. The returns were subsequently rejected. Upon review, it seems that it was rejected because my Husband SS# was listed as deceased, and this issue has been reported to TT in prior years. Fix the software to notify taxpayer to file by mail!!
Date published: 2021-06-22
Rated 4 out of 5 by from So much better than before I've used TurboTax for years but this year it was even easier with an accountant doing them for me. Saving me money and all. Plus I still get Audit defense just in case the IRS wants more money.
Date published: 2021-06-22
Rated 5 out of 5 by from Ease of Filing Have felt the most confident and relieved using Turbo Tax for filing my taxes!
Date published: 2021-06-22
All TurboTax® Offerings Reviews - Page 321