TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Buggy I experienced too many bugs with Turbo Tax this year. After going through the step by step questions, there were still many forms that were not filled out properly. The error checker takes you to blanks that require an entry with little guidance on what to enter. I would have been just as well off printing the forms from the IRS and doing taxes manually. If it wasn't for e-file, that is what I would do. The final straw was when I tried to pay for the state e-file, Intuit accepted my payment but did not relay that to the program. I had to reset Turbo Tax for the payment to be accepted. This is a minor inconvenience but is representative of the poor programing of this software. I will not be using or recommending Intuit products in the future.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax Business It was more complicated than expected. However after several tries learned how to navigate on the desktop version. Might opt to take tax return to a tax preparer next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax 2020 I have used Turbo Tax for the past several years, it's great, easy to use, helpful and always correct. Never had any issues.
Date published: 2021-04-16
Rated 5 out of 5 by from Another year with Turbo Tax My seventh year doing taxes with turbo tax easy way to do a stressful job. I recommend it to anyone how ask me about who i do my taxes with.
Date published: 2021-04-16
Rated 4 out of 5 by from Taxes Made Easy! Very simple step by step walk through taxes! I was able to do it in under a half hour! Amazing!!!
Date published: 2021-04-16
Rated 2 out of 5 by from Turbo Tax was more confusing this year Turbo Tax was more confusing this year. There were several items that were not well explained.
Date published: 2021-04-16
Rated 5 out of 5 by from Great experience Great experience - very fast, convenient and user-friendly!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Filing Turbo Tax was very user friendly. I was able to do my simple tax in just a few short minutes
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome Great expert! Will use again. Expert was excellent and most helpful.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great !!! Turbo is great easy to use. Only issue it takes a long time to get started.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3199
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Buggy I experienced too many bugs with Turbo Tax this year. After going through the step by step questions, there were still many forms that were not filled out properly. The error checker takes you to blanks that require an entry with little guidance on what to enter. I would have been just as well off printing the forms from the IRS and doing taxes manually. If it wasn't for e-file, that is what I would do. The final straw was when I tried to pay for the state e-file, Intuit accepted my payment but did not relay that to the program. I had to reset Turbo Tax for the payment to be accepted. This is a minor inconvenience but is representative of the poor programing of this software. I will not be using or recommending Intuit products in the future.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax Business It was more complicated than expected. However after several tries learned how to navigate on the desktop version. Might opt to take tax return to a tax preparer next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax 2020 I have used Turbo Tax for the past several years, it's great, easy to use, helpful and always correct. Never had any issues.
Date published: 2021-04-16
Rated 5 out of 5 by from Another year with Turbo Tax My seventh year doing taxes with turbo tax easy way to do a stressful job. I recommend it to anyone how ask me about who i do my taxes with.
Date published: 2021-04-16
Rated 4 out of 5 by from Taxes Made Easy! Very simple step by step walk through taxes! I was able to do it in under a half hour! Amazing!!!
Date published: 2021-04-16
Rated 2 out of 5 by from Turbo Tax was more confusing this year Turbo Tax was more confusing this year. There were several items that were not well explained.
Date published: 2021-04-16
Rated 5 out of 5 by from Great experience Great experience - very fast, convenient and user-friendly!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Filing Turbo Tax was very user friendly. I was able to do my simple tax in just a few short minutes
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome Great expert! Will use again. Expert was excellent and most helpful.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great !!! Turbo is great easy to use. Only issue it takes a long time to get started.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3199