TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from turbo tax is the best Easy and free. You guys do a great job of taking the stress out of filling. Thanks
Date published: 2021-04-14
Rated 2 out of 5 by from I Like the Product But Hate The Upsell to Maxx. The product is mostly good but every single time I go in it wants to upsell me to Maxx. I don't want or need Maxx. It is extremely irritating to see this pop up everytime I log in and make a step. I tend to use the product in steps--get info at different times, have to check something, all that, so they feel like they're out to drive me nuts. I don't cheat on my taxes. I put all the info in right. I'm smart. I was an accounting minor in college. The software is good and straightforward. I'm not paranoid. It tells me I'm extremely low chance of being audited So, I don't need Maxx. Can't I say that once or twice and be done without being bothered with the upsell?
Date published: 2021-04-14
Rated 5 out of 5 by from So EASY This is so easy because they ask you all the right questions.
Date published: 2021-04-14
Rated 4 out of 5 by from Pretty easy! Overall, good! Pretty easy! Complicated at times but overall, good!
Date published: 2021-04-14
Rated 4 out of 5 by from easier than H&R Block easier than H&R Block, but disappointed that state e-file is an additional fee
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Cassandra was fantastic! She is totally calm and professional.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is The Best I've using Turbo Tax for the past 20 years and every year it gets better and better, it's easy to understand and follow so now my entire family either uses the online version or the CD.
Date published: 2021-04-14
Rated 4 out of 5 by from This year a little different than last year This year seemed to need me to scroll down on each screen a little more than I was used to in the past. Also, I was not sure whether I needed to open boxes that you had already decided on an answer from me.
Date published: 2021-04-14
Rated 5 out of 5 by from GOOD PRODUCT WORKED GREAT AND EASY TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2021-04-14
Rated 1 out of 5 by from trouble I have been using turbotax for years and this is the first time I have ever had trouble. Trouble downloading; trouble importing aqccurate 2019 file and trouble efiling.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is the best Easy and free. You guys do a great job of taking the stress out of filling. Thanks
Date published: 2021-04-14
Rated 2 out of 5 by from I Like the Product But Hate The Upsell to Maxx. The product is mostly good but every single time I go in it wants to upsell me to Maxx. I don't want or need Maxx. It is extremely irritating to see this pop up everytime I log in and make a step. I tend to use the product in steps--get info at different times, have to check something, all that, so they feel like they're out to drive me nuts. I don't cheat on my taxes. I put all the info in right. I'm smart. I was an accounting minor in college. The software is good and straightforward. I'm not paranoid. It tells me I'm extremely low chance of being audited So, I don't need Maxx. Can't I say that once or twice and be done without being bothered with the upsell?
Date published: 2021-04-14
Rated 5 out of 5 by from So EASY This is so easy because they ask you all the right questions.
Date published: 2021-04-14
Rated 4 out of 5 by from Pretty easy! Overall, good! Pretty easy! Complicated at times but overall, good!
Date published: 2021-04-14
Rated 4 out of 5 by from easier than H&R Block easier than H&R Block, but disappointed that state e-file is an additional fee
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Cassandra was fantastic! She is totally calm and professional.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is The Best I've using Turbo Tax for the past 20 years and every year it gets better and better, it's easy to understand and follow so now my entire family either uses the online version or the CD.
Date published: 2021-04-14
Rated 4 out of 5 by from This year a little different than last year This year seemed to need me to scroll down on each screen a little more than I was used to in the past. Also, I was not sure whether I needed to open boxes that you had already decided on an answer from me.
Date published: 2021-04-14
Rated 5 out of 5 by from GOOD PRODUCT WORKED GREAT AND EASY TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2021-04-14
Rated 1 out of 5 by from trouble I have been using turbotax for years and this is the first time I have ever had trouble. Trouble downloading; trouble importing aqccurate 2019 file and trouble efiling.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3198