TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from The best thing ever. Thank you turbo tax Always a breeze to use. Been using it now for 3 years already. Appreciate turbo tax so much
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Peasy sUPER EASY. THANK YOU FOR HOW EASY IT WAS. AS A FIRST TIME FILER i WILL TRY AGAIN NEXT YEAR
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to Use! I am a Travel Nurse so there are so many things I have to figure out with my taxes, but luckily turbo tax kind dumbs it down for someone like me. It was easy to follow all the steps and they give you info on what they are talking about with the question marks. It's great
Date published: 2022-03-29
Rated 5 out of 5 by from I have filed with Turbo Tax for over 20 years Over the past 20 years, Turo Tax has come a long way in improving the Tax Filing system. Keep up the systems like you have over the last 10 years.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax fo several years now and I find it to be user friendly with the staff available when needed to answer my questions.
Date published: 2022-03-29
Rated 4 out of 5 by from Gets the Job Done It would be good to have one directed at seniors. Some of the answers I got didn't reflect my needs. And the worst thing is accidentally clicking a box and not being able to easily undo it. It kept telling me I needed to file a form when I just misunderstood the question and hit the wrong box.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Gets It Done! The program walks you through each stage of the process. It is easy to go back and look at something. You have the option of adding information in manually if you want. It seems like an easy and simple program to use.
Date published: 2022-03-29
Rated 4 out of 5 by from Jasmine was a great help I was having trouble filing my income tax and Jasmine helped me figure out the problem and saved my day. I have used Turbo Tax for years and am very satisfied with the product
Date published: 2022-03-29
Rated 1 out of 5 by from Charges for a return and doesn't even file for you I was forced to get Deluxe and file a state return. I was unable to eFile and even though I was charged $49 to create the state return, they did not paper file for me. I work with Tax accountants and I know this is a service they could offer if they wanted to. Absolutely ridiculous that I would be charged so much and they won't just file for me.
Date published: 2022-03-29
Rated 5 out of 5 by from Really helpful and accurate I had some unique situations that I needed help with. I used the chat feature with first and it worked well. 2nd and 3rd were done by call back, fast and all experts were that 1) experts 2) knowledgeable and 3) helpful. It is worth what we spent.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best thing ever. Thank you turbo tax Always a breeze to use. Been using it now for 3 years already. Appreciate turbo tax so much
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Peasy sUPER EASY. THANK YOU FOR HOW EASY IT WAS. AS A FIRST TIME FILER i WILL TRY AGAIN NEXT YEAR
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to Use! I am a Travel Nurse so there are so many things I have to figure out with my taxes, but luckily turbo tax kind dumbs it down for someone like me. It was easy to follow all the steps and they give you info on what they are talking about with the question marks. It's great
Date published: 2022-03-29
Rated 5 out of 5 by from I have filed with Turbo Tax for over 20 years Over the past 20 years, Turo Tax has come a long way in improving the Tax Filing system. Keep up the systems like you have over the last 10 years.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax fo several years now and I find it to be user friendly with the staff available when needed to answer my questions.
Date published: 2022-03-29
Rated 4 out of 5 by from Gets the Job Done It would be good to have one directed at seniors. Some of the answers I got didn't reflect my needs. And the worst thing is accidentally clicking a box and not being able to easily undo it. It kept telling me I needed to file a form when I just misunderstood the question and hit the wrong box.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Gets It Done! The program walks you through each stage of the process. It is easy to go back and look at something. You have the option of adding information in manually if you want. It seems like an easy and simple program to use.
Date published: 2022-03-29
Rated 4 out of 5 by from Jasmine was a great help I was having trouble filing my income tax and Jasmine helped me figure out the problem and saved my day. I have used Turbo Tax for years and am very satisfied with the product
Date published: 2022-03-29
Rated 1 out of 5 by from Charges for a return and doesn't even file for you I was forced to get Deluxe and file a state return. I was unable to eFile and even though I was charged $49 to create the state return, they did not paper file for me. I work with Tax accountants and I know this is a service they could offer if they wanted to. Absolutely ridiculous that I would be charged so much and they won't just file for me.
Date published: 2022-03-29
Rated 5 out of 5 by from Really helpful and accurate I had some unique situations that I needed help with. I used the chat feature with first and it worked well. 2nd and 3rd were done by call back, fast and all experts were that 1) experts 2) knowledgeable and 3) helpful. It is worth what we spent.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3198