TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
turbotaxsucks15 from
Can't downgrade without starting over.
Really bad user experience banking on customers being too lazy. You should be able to downgrade if you realize you don't need to file business expenses. A lot of their marketing plays off this idea going after lower socioeconomic families too overwhelmed to do their taxes. They also used to play into the false marketing that TurboTax is free. Poor business ethics all around unfortunately.
Date published: 2023-04-12
Rated 2 out of 5 by
Lattimckoy from
I’m not liking turbo anymore!
Took me 7 days to complete. Usually it will take me a day. The new feather and the price is not cheap. I was better off getting done with a professional from what I I just paid with turbo. I feel stupid ! Not using this app anymore .
Date published: 2023-04-12
Rated 4 out of 5 by
BenjaminAlan from
TurboTax is okay.
I spent too much time trying to deal with education part. I took a single class and spent two days trying to get credit for the book I had to purchase to take the class.
Date published: 2023-04-12
Rated 1 out of 5 by
Carmenin Cider from
Slow as always
Slow, charging more and monopolizing the tax filing apps out there.
Date published: 2023-04-12
Rated 3 out of 5 by
RT__ from
I appreciate the user interface, but not the fees
The fees are pretty high, for a company that made it harder to provide these services for free...
Date published: 2023-04-12
Rated 5 out of 5 by
Shreddy from
Use it every year!
I've been using Turbo Tax for over a decade. When my status changed from filing jointly to filing single, they really walked me through the process (no small feat) and have always had my back. I recommend it highly!
Date published: 2023-04-12
Rated 4 out of 5 by
jjl4759 from
TurboTax is good but there are too many repetitive
There are too many repetitive questions on multiple screens
Date published: 2023-04-12
Rated 5 out of 5 by
FC32022 from
Turbo Tax 2022
Again, very easy to follow directions; asked questions of us, that we probably wouldn't have asked
Date published: 2023-04-12
Rated 5 out of 5 by
roy1947 from
It is great
good customer service, easy to use and file, have used for many years
Date published: 2023-04-12
Rated 5 out of 5 by
Basement dweller from
Turbo tax is great
Was easy to use. Saved me time. Will use Turbo Tax next year as well
All TurboTax® Offerings Reviews - Page 3165
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
turbotaxsucks15 from
Can't downgrade without starting over.
Really bad user experience banking on customers being too lazy. You should be able to downgrade if you realize you don't need to file business expenses. A lot of their marketing plays off this idea going after lower socioeconomic families too overwhelmed to do their taxes. They also used to play into the false marketing that TurboTax is free. Poor business ethics all around unfortunately.
Date published: 2023-04-12
Rated 2 out of 5 by
Lattimckoy from
I’m not liking turbo anymore!
Took me 7 days to complete. Usually it will take me a day. The new feather and the price is not cheap. I was better off getting done with a professional from what I I just paid with turbo. I feel stupid ! Not using this app anymore .
Date published: 2023-04-12
Rated 4 out of 5 by
BenjaminAlan from
TurboTax is okay.
I spent too much time trying to deal with education part. I took a single class and spent two days trying to get credit for the book I had to purchase to take the class.
Date published: 2023-04-12
Rated 1 out of 5 by
Carmenin Cider from
Slow as always
Slow, charging more and monopolizing the tax filing apps out there.
Date published: 2023-04-12
Rated 3 out of 5 by
RT__ from
I appreciate the user interface, but not the fees
The fees are pretty high, for a company that made it harder to provide these services for free...
Date published: 2023-04-12
Rated 5 out of 5 by
Shreddy from
Use it every year!
I've been using Turbo Tax for over a decade. When my status changed from filing jointly to filing single, they really walked me through the process (no small feat) and have always had my back. I recommend it highly!
Date published: 2023-04-12
Rated 4 out of 5 by
jjl4759 from
TurboTax is good but there are too many repetitive
There are too many repetitive questions on multiple screens
Date published: 2023-04-12
Rated 5 out of 5 by
FC32022 from
Turbo Tax 2022
Again, very easy to follow directions; asked questions of us, that we probably wouldn't have asked
Date published: 2023-04-12
Rated 5 out of 5 by
roy1947 from
It is great
good customer service, easy to use and file, have used for many years
Date published: 2023-04-12
Rated 5 out of 5 by
Basement dweller from
Turbo tax is great
Was easy to use. Saved me time. Will use Turbo Tax next year as well
All TurboTax® Offerings Reviews - Page 3165
Date published: 2023-04-12