TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from TurboTax is expensive and not that easy Honestly, not that easy to use and pretty frustrating. You get charged so many fees and they make it difficult to see what you're paying until the very end. You can't switch to the free version without restarting and then they don't allow you to use the free version for small details.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for years and love the ease of use and guidance through the process
Date published: 2022-04-02
Rated 5 out of 5 by from Filing with confidence I've been using TurboTax since the late 80's on a Tandy Desktop, no less... and I've never had a difficult filing in 37 years. I recommend the Audit Defense, just to be on the safe side.
Date published: 2022-04-02
Rated 5 out of 5 by from YEET Yup. Just did my taxes. Think I'll go have a beer now.
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax is unnecessarily difficult to use Although I am trained to use Tax Slayer, used Turbo Tax last year and therefore not a novice in using tax prep software, I find Turbo Tax frustrating to use. It is easy to trigger something that makes you go back to an earlier section and check info you already entered. I don't know why to submit a 1040 one needs to enter drivers license info. I don't trust Turbo Tax for MI returns. I did MI by hand rather than pay $49 for a return I didn't trust. It is not just me. My son found similar problems and used telephone help extensively.
Date published: 2022-04-02
Rated 5 out of 5 by from awesome great product easy to use and very helpful would recommend to all my friends
Date published: 2022-04-02
Rated 5 out of 5 by from Great Program! Easy to use with step by step instructions and help.
Date published: 2022-04-02
Rated 5 out of 5 by from easy to use like the prompts they check for errors and offer live agents
Date published: 2022-04-02
Rated 5 out of 5 by from Another easy year for taxes Product and support was great... as usual...Even easier than prior.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is sooooo easy to use! Turbo Tax is very user friendly, whether you have a simple return or complicated.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is expensive and not that easy Honestly, not that easy to use and pretty frustrating. You get charged so many fees and they make it difficult to see what you're paying until the very end. You can't switch to the free version without restarting and then they don't allow you to use the free version for small details.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for years and love the ease of use and guidance through the process
Date published: 2022-04-02
Rated 5 out of 5 by from Filing with confidence I've been using TurboTax since the late 80's on a Tandy Desktop, no less... and I've never had a difficult filing in 37 years. I recommend the Audit Defense, just to be on the safe side.
Date published: 2022-04-02
Rated 5 out of 5 by from YEET Yup. Just did my taxes. Think I'll go have a beer now.
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax is unnecessarily difficult to use Although I am trained to use Tax Slayer, used Turbo Tax last year and therefore not a novice in using tax prep software, I find Turbo Tax frustrating to use. It is easy to trigger something that makes you go back to an earlier section and check info you already entered. I don't know why to submit a 1040 one needs to enter drivers license info. I don't trust Turbo Tax for MI returns. I did MI by hand rather than pay $49 for a return I didn't trust. It is not just me. My son found similar problems and used telephone help extensively.
Date published: 2022-04-02
Rated 5 out of 5 by from awesome great product easy to use and very helpful would recommend to all my friends
Date published: 2022-04-02
Rated 5 out of 5 by from Great Program! Easy to use with step by step instructions and help.
Date published: 2022-04-02
Rated 5 out of 5 by from easy to use like the prompts they check for errors and offer live agents
Date published: 2022-04-02
Rated 5 out of 5 by from Another easy year for taxes Product and support was great... as usual...Even easier than prior.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is sooooo easy to use! Turbo Tax is very user friendly, whether you have a simple return or complicated.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3165