TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 1 out of 5 by from Sucks Can't enter a foreign postal code. Foreign tax credit form 1116 not ready, then ready, but says not available when i'm ready to enter the credit.
Date published: 2022-04-02
Rated 5 out of 5 by from Love turbo tax (anita) Walked me thru the process. Very clear for old lady. I am sure I got the most return. Talked to Anita on chat. She was a wonderful and helpful and knowledgeable person. I almost enjoyed talking about taxes
Date published: 2022-04-02
Rated 5 out of 5 by from Easy Squeezy Title speaks for itself. Not bad. I didn't try the "scan w-2" feature, but i'm sure it works fine and makes it faster.
Date published: 2022-04-02
Rated 4 out of 5 by from State tax add-ons are poorly prepared I have Turbo Tax Business. This does not include any State returns and you have to pay about $55 for each type of State return you do. I have an LLC, S-Corp and a C-Corp so I have to buy three State downloads. I just used the Virginia one for a C Corporation and it came up with a message requiring a copy of a Federal NOL F500P1 to be attached to the State return. Having said I should hit "continue" to be taken through the process it did nothing but tell me to scan this document which, based on the Forms view does not exist. It did not take me to the relevant form to be printed as it would normally do for the e-file and there was nothing in the help file, so I was left on my own. I decided to print a NOL worksheet that Turbotax has, and attached it without having any idea if that was the right document. It certainly was not marked as F500P1. This is a fairly typical issue with Turbotax when problems are complicated - the contextual help just disappears and you are left to fend for yourself.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is simple to use simple to download, simple instructions to upload all the info. Upgraded to live premier since this is the first year applying without an expensive CPA.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax AGI for my daughter's return keeps being rejected as not matching the IRS database. Four times rejected - what am I now to do???
Date published: 2022-04-02
Rated 2 out of 5 by from Premier save me NOTHING vs Deluxe I was told I would have better guidance on stock sales if I used Premier. It did nothing (except charge me an extra $30)! What a waste!
Date published: 2022-04-02
Rated 5 out of 5 by from Very helpful! TurboTax made completing our federal and state returns go smoothly.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy step by step instructions. I file every year through turbo tax
Date published: 2022-04-02
Rated 5 out of 5 by from I USED TURBO TAX FOR OVER TEN YEARS NOW I save time and money with Turbo Tax. I have been using it for over ten years. I like the question and answer format, and the easy access to IRS information. I trust that Turbo Tax utilizes the latest IRS data and that my returns are correct.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3140
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Sucks Can't enter a foreign postal code. Foreign tax credit form 1116 not ready, then ready, but says not available when i'm ready to enter the credit.
Date published: 2022-04-02
Rated 5 out of 5 by from Love turbo tax (anita) Walked me thru the process. Very clear for old lady. I am sure I got the most return. Talked to Anita on chat. She was a wonderful and helpful and knowledgeable person. I almost enjoyed talking about taxes
Date published: 2022-04-02
Rated 5 out of 5 by from Easy Squeezy Title speaks for itself. Not bad. I didn't try the "scan w-2" feature, but i'm sure it works fine and makes it faster.
Date published: 2022-04-02
Rated 4 out of 5 by from State tax add-ons are poorly prepared I have Turbo Tax Business. This does not include any State returns and you have to pay about $55 for each type of State return you do. I have an LLC, S-Corp and a C-Corp so I have to buy three State downloads. I just used the Virginia one for a C Corporation and it came up with a message requiring a copy of a Federal NOL F500P1 to be attached to the State return. Having said I should hit "continue" to be taken through the process it did nothing but tell me to scan this document which, based on the Forms view does not exist. It did not take me to the relevant form to be printed as it would normally do for the e-file and there was nothing in the help file, so I was left on my own. I decided to print a NOL worksheet that Turbotax has, and attached it without having any idea if that was the right document. It certainly was not marked as F500P1. This is a fairly typical issue with Turbotax when problems are complicated - the contextual help just disappears and you are left to fend for yourself.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is simple to use simple to download, simple instructions to upload all the info. Upgraded to live premier since this is the first year applying without an expensive CPA.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax AGI for my daughter's return keeps being rejected as not matching the IRS database. Four times rejected - what am I now to do???
Date published: 2022-04-02
Rated 2 out of 5 by from Premier save me NOTHING vs Deluxe I was told I would have better guidance on stock sales if I used Premier. It did nothing (except charge me an extra $30)! What a waste!
Date published: 2022-04-02
Rated 5 out of 5 by from Very helpful! TurboTax made completing our federal and state returns go smoothly.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy step by step instructions. I file every year through turbo tax
Date published: 2022-04-02
Rated 5 out of 5 by from I USED TURBO TAX FOR OVER TEN YEARS NOW I save time and money with Turbo Tax. I have been using it for over ten years. I like the question and answer format, and the easy access to IRS information. I trust that Turbo Tax utilizes the latest IRS data and that my returns are correct.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3140