TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from very confusing Since I owed money this time, and with the stimulus payments, it was all very confusing and complicated. I ended up having to complete delete all my information and then re-enter it from the start. The system would not let me go back and correct answers within the final review section... :( I also spent a great deal of time entering information for my deductions only to be told afterwards the standard one was best. Not sure how to fix that one, but it was annoying at least.
Date published: 2021-04-16
Rated 4 out of 5 by from Works but needs improvement I've used TurboTax Home and Biz for the last decade and still wonder why some of the imported forms features don't place information in the boxes as required. Its confusing when asking for information in the app that is not available on the forms. Please fix this.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax 2021 Easy to use, great help answering questions. Hard answering questions during review without a link back to the section in question
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Great! Easy to use and there's guide in everything you do
Date published: 2021-04-16
Rated 5 out of 5 by from Quick and Easy This is so quick and easy I love the service and all it offers. Never have a problem with any of my returns.
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE Easy to use. Just make sure you have all your doucments on hand. Used for years for myself and parents. Never had a problem with IRS.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo has gotten expensive! I like filing my own taxes with the simple guides thanks for being simple but why so expensive this year when were in a pandemic there should have been a few fees waived..
Date published: 2021-04-16
Rated 5 out of 5 by from Perfect! Perfect! It cannot be any clearer than this. What would I do without my Turbo tax? Perfecto.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and FAST Simple and FAST! After some research, learned Unemployment Tax Break for 2020 was already updated onto system and automatically calculated. Only hiccup in my process was verifying that it was indeed there.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy, Smooth, Convenient As a gig economy worker, Turbotax made everything easy to process those forms, and depending on your service, you can get a discount. Thanks!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3140
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from very confusing Since I owed money this time, and with the stimulus payments, it was all very confusing and complicated. I ended up having to complete delete all my information and then re-enter it from the start. The system would not let me go back and correct answers within the final review section... :( I also spent a great deal of time entering information for my deductions only to be told afterwards the standard one was best. Not sure how to fix that one, but it was annoying at least.
Date published: 2021-04-16
Rated 4 out of 5 by from Works but needs improvement I've used TurboTax Home and Biz for the last decade and still wonder why some of the imported forms features don't place information in the boxes as required. Its confusing when asking for information in the app that is not available on the forms. Please fix this.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax 2021 Easy to use, great help answering questions. Hard answering questions during review without a link back to the section in question
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Great! Easy to use and there's guide in everything you do
Date published: 2021-04-16
Rated 5 out of 5 by from Quick and Easy This is so quick and easy I love the service and all it offers. Never have a problem with any of my returns.
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE Easy to use. Just make sure you have all your doucments on hand. Used for years for myself and parents. Never had a problem with IRS.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo has gotten expensive! I like filing my own taxes with the simple guides thanks for being simple but why so expensive this year when were in a pandemic there should have been a few fees waived..
Date published: 2021-04-16
Rated 5 out of 5 by from Perfect! Perfect! It cannot be any clearer than this. What would I do without my Turbo tax? Perfecto.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and FAST Simple and FAST! After some research, learned Unemployment Tax Break for 2020 was already updated onto system and automatically calculated. Only hiccup in my process was verifying that it was indeed there.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy, Smooth, Convenient As a gig economy worker, Turbotax made everything easy to process those forms, and depending on your service, you can get a discount. Thanks!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3140