TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Helped me make taxes easy When I first filed taxes, I won't lie it was a scary process that I wasn't trained for or really given any details about. TurboTax and some help from my Dad made it so simple, I'm glad TurboTax is around.
Date published: 2021-04-17
Rated 1 out of 5 by from Not Helpful I've used TurboTax for years and never had problems. This year I moved and filing with TurboTax was an actual nightmare.
Date published: 2021-04-17
Rated 5 out of 5 by from Great! Great experience with advisor. He was very on point
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax was pretty easy I have recently become widowed and my husband filed our taxes prior. Turbo tax walked me through everything and made it easier!
Date published: 2021-04-17
Rated 4 out of 5 by from Easy to use The program was easy to use an I liked how it pulled the info from previous years. The only thing that was annoying was constantly trying to up sell me to the MAX version. Saying no once should be sufficient as opposed to four or five times throughout the process.
Date published: 2021-04-17
Rated 4 out of 5 by from It took a while My computer is slow it took awhile. Otherwise the program is what I needed.
Date published: 2021-04-17
Rated 5 out of 5 by from So easy and informative along the way. Always so user-friendly, tips and explanations along the way, and it doesn’t cost anything you’ll even miss!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is consistently easy to understand! I've used TurboTax for many years. Each year is easier to understand. This year was the fastest yet - just under 3 hours, including gathering forms needed. When I knew that this year I would use the standard deduction because I now group deductions in alternating years for greater tax benefit, I skipped through a lot of the deduction questions. Lowest payment in 4 years too!
Date published: 2021-04-17
Rated 3 out of 5 by from NEEDS UPDATING Turbo tax did not import much at all. I had to manually carry many numbers from previous return over to 2020. They claim that self-employed will help you create 1099nec like last year, but this year it wants me to by a software. It also charged me $55 to file a florida return...Florida doesn't have a state return! They literally wanted me to print off a blank sheet of paper to file my return to Florida, and that is why I was charged $55. Finally, some defaults should carry-over from year to year (like my office square footage/home sq footage calculations) if I need to change them from a default of prior year info, then I will. As laws have changed Turbo tax is getting very messy. In some sections it tells me one thing and then other areas referring to the same section it will state something much different.
Date published: 2021-04-17
Rated 5 out of 5 by from Excellent product very easy to use and quick too I use turbo tax every year and never had a problem. Recommend to all
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3027
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helped me make taxes easy When I first filed taxes, I won't lie it was a scary process that I wasn't trained for or really given any details about. TurboTax and some help from my Dad made it so simple, I'm glad TurboTax is around.
Date published: 2021-04-17
Rated 1 out of 5 by from Not Helpful I've used TurboTax for years and never had problems. This year I moved and filing with TurboTax was an actual nightmare.
Date published: 2021-04-17
Rated 5 out of 5 by from Great! Great experience with advisor. He was very on point
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax was pretty easy I have recently become widowed and my husband filed our taxes prior. Turbo tax walked me through everything and made it easier!
Date published: 2021-04-17
Rated 4 out of 5 by from Easy to use The program was easy to use an I liked how it pulled the info from previous years. The only thing that was annoying was constantly trying to up sell me to the MAX version. Saying no once should be sufficient as opposed to four or five times throughout the process.
Date published: 2021-04-17
Rated 4 out of 5 by from It took a while My computer is slow it took awhile. Otherwise the program is what I needed.
Date published: 2021-04-17
Rated 5 out of 5 by from So easy and informative along the way. Always so user-friendly, tips and explanations along the way, and it doesn’t cost anything you’ll even miss!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is consistently easy to understand! I've used TurboTax for many years. Each year is easier to understand. This year was the fastest yet - just under 3 hours, including gathering forms needed. When I knew that this year I would use the standard deduction because I now group deductions in alternating years for greater tax benefit, I skipped through a lot of the deduction questions. Lowest payment in 4 years too!
Date published: 2021-04-17
Rated 3 out of 5 by from NEEDS UPDATING Turbo tax did not import much at all. I had to manually carry many numbers from previous return over to 2020. They claim that self-employed will help you create 1099nec like last year, but this year it wants me to by a software. It also charged me $55 to file a florida return...Florida doesn't have a state return! They literally wanted me to print off a blank sheet of paper to file my return to Florida, and that is why I was charged $55. Finally, some defaults should carry-over from year to year (like my office square footage/home sq footage calculations) if I need to change them from a default of prior year info, then I will. As laws have changed Turbo tax is getting very messy. In some sections it tells me one thing and then other areas referring to the same section it will state something much different.
Date published: 2021-04-17
Rated 5 out of 5 by from Excellent product very easy to use and quick too I use turbo tax every year and never had a problem. Recommend to all
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3027