TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Lots of sketchy pricing information I would rate the product higher, but Turbo Tax keeps asking or making us pay more money as we filed our taxes. First, we started off with the normal deluxe version of turbo tax. Then I was forced to upgrade to Premier because I sold stock. Once we finished our California state tax return, we were thrown another fee without notice. I choose not to pay the $50 fee for state file, and turbo tax deleted my state tax documents! In addition, we were constantly asked to upgrade our support services, which would have cost us another $50! Please just stick with one price from the beginning, rather than prompting people to pay more as they file their taxes!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax is GREAT!!! I've used TurboTax for many years and it get easier and easier.
Date published: 2021-04-19
Rated 3 out of 5 by from Turbo Tax harder to maneuver this year Turbo Tax was harder this year than last year. I could not pull up my last years returns and had to start from scratch.
Date published: 2021-04-19
Rated 4 out of 5 by from very helpful and concise was clear and direct and thorough. questions answered
Date published: 2021-04-19
Rated 5 out of 5 by from TurboxTax is really great Timothy Carr was my tax expert and he did a great job and finished my taxes in a timely manner. Very professional and kind!
Date published: 2021-04-19
Rated 5 out of 5 by from Watch double income entry I noticed I had entered my bank interest amount twice and had to delete one; your software could have flagged my double entry as something for me to check.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is just as its name fast Turbo tax is just as its title fast. Their process is very easy as it continuously guides you through every step it also confirms every information to make sure it is accurate before finalizing everything .
Date published: 2021-04-19
Rated 4 out of 5 by from Still the old standard I have used this program for about 15 years, so I must like it. It does check on things well. Its ability to carry over information from last year may be its best feature, connectivity to financial accounts is a big help.
Date published: 2021-04-19
Rated 5 out of 5 by from Love Turbo Tax Easy to use - great prompts - and keeps records from previous years!
Date published: 2021-04-19
Rated 5 out of 5 by from Consistent and easy to use I've used this tool for years from doing the1040 EZ to the itemized return. I've had consistent positive experiences. I would highly recommend it.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2923
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Lots of sketchy pricing information I would rate the product higher, but Turbo Tax keeps asking or making us pay more money as we filed our taxes. First, we started off with the normal deluxe version of turbo tax. Then I was forced to upgrade to Premier because I sold stock. Once we finished our California state tax return, we were thrown another fee without notice. I choose not to pay the $50 fee for state file, and turbo tax deleted my state tax documents! In addition, we were constantly asked to upgrade our support services, which would have cost us another $50! Please just stick with one price from the beginning, rather than prompting people to pay more as they file their taxes!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax is GREAT!!! I've used TurboTax for many years and it get easier and easier.
Date published: 2021-04-19
Rated 3 out of 5 by from Turbo Tax harder to maneuver this year Turbo Tax was harder this year than last year. I could not pull up my last years returns and had to start from scratch.
Date published: 2021-04-19
Rated 4 out of 5 by from very helpful and concise was clear and direct and thorough. questions answered
Date published: 2021-04-19
Rated 5 out of 5 by from TurboxTax is really great Timothy Carr was my tax expert and he did a great job and finished my taxes in a timely manner. Very professional and kind!
Date published: 2021-04-19
Rated 5 out of 5 by from Watch double income entry I noticed I had entered my bank interest amount twice and had to delete one; your software could have flagged my double entry as something for me to check.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is just as its name fast Turbo tax is just as its title fast. Their process is very easy as it continuously guides you through every step it also confirms every information to make sure it is accurate before finalizing everything .
Date published: 2021-04-19
Rated 4 out of 5 by from Still the old standard I have used this program for about 15 years, so I must like it. It does check on things well. Its ability to carry over information from last year may be its best feature, connectivity to financial accounts is a big help.
Date published: 2021-04-19
Rated 5 out of 5 by from Love Turbo Tax Easy to use - great prompts - and keeps records from previous years!
Date published: 2021-04-19
Rated 5 out of 5 by from Consistent and easy to use I've used this tool for years from doing the1040 EZ to the itemized return. I've had consistent positive experiences. I would highly recommend it.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2923