TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Can always trust Turbo Tax I trust Turbo Tax to guide me through completion of taxes each year. For the past ten years they have made it relatively easy and successful. I am both appreciative and thankful that I can count on them.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is excellent! The tax experts are prompt in answering questions and helpful in every way if you are still new to filing taxes. They make sure you understand what is needed and will even help you to get the information they require.
Date published: 2022-04-03
Rated 3 out of 5 by from TurboTax is OK but Annoying While it does the job, with some limitations, Intuit still likes to upsell the product through the power of fear. The fear of being audited, the fear of not saving your documents, and so on. Also, the system still cannot get my state taxes right without a lot of head-scratching as far as providing me credit for my military retirement income.
Date published: 2022-04-03
Rated 5 out of 5 by from Comprehensive and easy I always appreciate how comprehensive the turbo tax methodology is, and, in 5e end, how easy it is to complete
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax, eh I guess I use turbotax because I've used it before, it could input my employer information, and it having my information makes tax filing fast and less of a hassle. It upsales you constantly for things you do not need. Charging for a service you can easily get for free online. They have a free option but they sure make it hard to keep it that way. Even this review is solicited and this is what they get. I still file with them out of inertia at this point. I'm a bit miffed that they looped what they are charging for their "delux" or "mega" or whatever features in my owed tax. Since it is not technically what I need to pay for my taxes but in fact paying for my taxes and their product, but at least I was not blindsided by the cost. If you have reasons that taxes are a headache with paying/filing/etc. it's fine to use. If you have any other options to choose the actual free tax programs don't got with this one. Their free option is essentially unusable and it will send you in a loop until you pay.
Date published: 2022-04-03
Rated 5 out of 5 by from saved me money saved me money, love that, dont like taxes, there ya go
Date published: 2022-04-03
Rated 5 out of 5 by from Nice software Pretty easy to use and pretty quick to file taxes overall.
Date published: 2022-04-03
Rated 5 out of 5 by from This software and company is awesome! Turbo Tax explained everything and took you through steps that other ones didn't. Thanks!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax simple and easy I am always so nervous doing my taxes on my own. The step by step is so easy and calms my nervous. Thank you!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax was extremely helpful I work for a company where i pay city taxes to 2 locality codes. Im always scared to file myself because im never sure how to do it correctly. Well with turbo tax they did it for me! so helpful
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2908
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Can always trust Turbo Tax I trust Turbo Tax to guide me through completion of taxes each year. For the past ten years they have made it relatively easy and successful. I am both appreciative and thankful that I can count on them.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is excellent! The tax experts are prompt in answering questions and helpful in every way if you are still new to filing taxes. They make sure you understand what is needed and will even help you to get the information they require.
Date published: 2022-04-03
Rated 3 out of 5 by from TurboTax is OK but Annoying While it does the job, with some limitations, Intuit still likes to upsell the product through the power of fear. The fear of being audited, the fear of not saving your documents, and so on. Also, the system still cannot get my state taxes right without a lot of head-scratching as far as providing me credit for my military retirement income.
Date published: 2022-04-03
Rated 5 out of 5 by from Comprehensive and easy I always appreciate how comprehensive the turbo tax methodology is, and, in 5e end, how easy it is to complete
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax, eh I guess I use turbotax because I've used it before, it could input my employer information, and it having my information makes tax filing fast and less of a hassle. It upsales you constantly for things you do not need. Charging for a service you can easily get for free online. They have a free option but they sure make it hard to keep it that way. Even this review is solicited and this is what they get. I still file with them out of inertia at this point. I'm a bit miffed that they looped what they are charging for their "delux" or "mega" or whatever features in my owed tax. Since it is not technically what I need to pay for my taxes but in fact paying for my taxes and their product, but at least I was not blindsided by the cost. If you have reasons that taxes are a headache with paying/filing/etc. it's fine to use. If you have any other options to choose the actual free tax programs don't got with this one. Their free option is essentially unusable and it will send you in a loop until you pay.
Date published: 2022-04-03
Rated 5 out of 5 by from saved me money saved me money, love that, dont like taxes, there ya go
Date published: 2022-04-03
Rated 5 out of 5 by from Nice software Pretty easy to use and pretty quick to file taxes overall.
Date published: 2022-04-03
Rated 5 out of 5 by from This software and company is awesome! Turbo Tax explained everything and took you through steps that other ones didn't. Thanks!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax simple and easy I am always so nervous doing my taxes on my own. The step by step is so easy and calms my nervous. Thank you!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax was extremely helpful I work for a company where i pay city taxes to 2 locality codes. Im always scared to file myself because im never sure how to do it correctly. Well with turbo tax they did it for me! so helpful
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2908