TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Appreciated Thoroughness but Confusing Very Thorough and asked every question possible, did not like the omission of the $40 fee for paying straight from your return. Was able to fix, but took time. Make sure you pay with your card instead of from your return to save $40
Date published: 2022-04-02
Rated 5 out of 5 by from turbo tax is awesome very easy to use and navigate. would reccomend to others
Date published: 2022-04-02
Rated 5 out of 5 by from Very easy to use!!! Awesome!!! It was awesome. I would recommend to all my friends.
Date published: 2022-04-02
Rated 2 out of 5 by from Fees continue to increase Turbo tax quotes one fee, but at the end of filing, you end up with all these other fees. I have been filing with turbo tax for 8 years and I have never been able to file a return "for free" like they advertise!
Date published: 2022-04-02
Rated 3 out of 5 by from One thing missing They didn't tell you that if you have never e-filed before, you should enter your last years AGI not as the one on line 11 from last year (which is the one they fill in for you) but as zero. Oh yes, and even though you are filing a joint return, that AGI has to be entered twice. Once for each of you. Try to get help on that! None of their help videos apply. I finally guessed what to and on my fourth try, it was accepted. That was after several hours of frustration. I am sure it would have taken only a few minutes if I was able to get a REAL person on the phone.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is Awesome It's so easy to file with TurboTax. I recommend it to everyone.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax fast and easy to use walk through was easy to follow and fill in
Date published: 2022-04-02
Rated 5 out of 5 by from Long time Turbo Tax user I have used Turbo Tax for many years. I love that they fill in so much from past returns and help me make the needed changes for the current year.
Date published: 2022-04-02
Rated 5 out of 5 by from Excellent service from start to finish! This is my first time using Turbo Tax. I was skeptical at first. I had tried to do it myself, but kept encountering issues. They matched me up with a professional and wow, I went from having to pay almost $4000 to only $74. Great job Martha!
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use We've been using TurboTax for years. It's easy to use and we feel confident that we're getting the best service possible for a secure and accurate return.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2865
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Appreciated Thoroughness but Confusing Very Thorough and asked every question possible, did not like the omission of the $40 fee for paying straight from your return. Was able to fix, but took time. Make sure you pay with your card instead of from your return to save $40
Date published: 2022-04-02
Rated 5 out of 5 by from turbo tax is awesome very easy to use and navigate. would reccomend to others
Date published: 2022-04-02
Rated 5 out of 5 by from Very easy to use!!! Awesome!!! It was awesome. I would recommend to all my friends.
Date published: 2022-04-02
Rated 2 out of 5 by from Fees continue to increase Turbo tax quotes one fee, but at the end of filing, you end up with all these other fees. I have been filing with turbo tax for 8 years and I have never been able to file a return "for free" like they advertise!
Date published: 2022-04-02
Rated 3 out of 5 by from One thing missing They didn't tell you that if you have never e-filed before, you should enter your last years AGI not as the one on line 11 from last year (which is the one they fill in for you) but as zero. Oh yes, and even though you are filing a joint return, that AGI has to be entered twice. Once for each of you. Try to get help on that! None of their help videos apply. I finally guessed what to and on my fourth try, it was accepted. That was after several hours of frustration. I am sure it would have taken only a few minutes if I was able to get a REAL person on the phone.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is Awesome It's so easy to file with TurboTax. I recommend it to everyone.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax fast and easy to use walk through was easy to follow and fill in
Date published: 2022-04-02
Rated 5 out of 5 by from Long time Turbo Tax user I have used Turbo Tax for many years. I love that they fill in so much from past returns and help me make the needed changes for the current year.
Date published: 2022-04-02
Rated 5 out of 5 by from Excellent service from start to finish! This is my first time using Turbo Tax. I was skeptical at first. I had tried to do it myself, but kept encountering issues. They matched me up with a professional and wow, I went from having to pay almost $4000 to only $74. Great job Martha!
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use We've been using TurboTax for years. It's easy to use and we feel confident that we're getting the best service possible for a secure and accurate return.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2865