TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax was easy Live experts were expedient and helpful, but I didn't feel I was talking with a CPA.
Date published: 2022-04-08
Rated 5 out of 5 by from I love turbo tax Easy to follow and they get you the max refund possible
Date published: 2022-04-08
Rated 5 out of 5 by from Game Changer This year was my most complicated tax year ever with stimulus payments, moving to a new state, starting a new job, and closing an existing S-Corp. They helped me completely understand everything with my tax situation, prepare my returns, and keep everything up to date. Highly recommend.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is truly tax relief I have used Turbo Tax for about 20 years. I think that should say enough. In my pre-Turbo Tax days, I hated to do my taxes...Turbo Tax almost makes them fun.
Date published: 2022-04-08
Rated 5 out of 5 by from Simple to use great service TurboTax makes filling taxes simple I would recommend it’s use to any and everyone
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Had top talk to an agent and she was a great help.
Date published: 2022-04-08
Rated 3 out of 5 by from Frustrating to use this year Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Software Developer Approved When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by from it was ok I felt it was difficult to get through to the end.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2858
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was easy Live experts were expedient and helpful, but I didn't feel I was talking with a CPA.
Date published: 2022-04-08
Rated 5 out of 5 by from I love turbo tax Easy to follow and they get you the max refund possible
Date published: 2022-04-08
Rated 5 out of 5 by from Game Changer This year was my most complicated tax year ever with stimulus payments, moving to a new state, starting a new job, and closing an existing S-Corp. They helped me completely understand everything with my tax situation, prepare my returns, and keep everything up to date. Highly recommend.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is truly tax relief I have used Turbo Tax for about 20 years. I think that should say enough. In my pre-Turbo Tax days, I hated to do my taxes...Turbo Tax almost makes them fun.
Date published: 2022-04-08
Rated 5 out of 5 by from Simple to use great service TurboTax makes filling taxes simple I would recommend it’s use to any and everyone
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Had top talk to an agent and she was a great help.
Date published: 2022-04-08
Rated 3 out of 5 by from Frustrating to use this year Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Software Developer Approved When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by from it was ok I felt it was difficult to get through to the end.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2858