TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Thank you, Turbo Tax is great! Thank you, I love the simplicity of Turbo Tax and will use next year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is easy to use and understand TurboTax was very easy to use. Very helpful step-by-step instructions and clarifications were provided if necessary.
Date published: 2021-04-20
Rated 5 out of 5 by from awesome Turbo tax was fast and easy to use for someone with no prior experience self filing!
Date published: 2021-04-20
Rated 4 out of 5 by from TAX SOFTWARE IS VERY GOOD IT TAKES QUITE SOME TIME TO WAIT FOR AN AGENT AND A LITTLE DIFFICULT TO HAVE ONE THAT CAN ANSWER YOUR MAINLY IN BUSINESS TAX SINCE THEY ARE NOT FAMILIAR WITH THAT TYPE OF RETURN. I SUGGEST THAT YOU HAVE SOME WAY TO HAVE THE SYSTEM BE ABLE TO SEND YOU TO THE RIGHT PERSON BY SIMPLY MENTIONING THE SOFTWARE THAT YOU ARE USING OTHERWISE THEY WILL HAVE TO TRANSFER YOU (AFTER NOT BEING ABLE TO HELP YOU) FOR ADDITIONAL TIME AND EXPENSES FOR YOU IF IT IS DIRECTED PROPERLY FROM THE BEGINNING.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax is nice and easy It was nice and easy i would recommend it to anyone doing there taxes by themselves
Date published: 2021-04-20
Rated 5 out of 5 by from TURBO TAX IS AN EXCELLENT RESOURCE MS. STERLING PROVIDED EXCELLENT COMMUNICATION AND SUPPORT IN DETAIL TO HELP ME WITH MY TAXES.
Date published: 2021-04-20
Rated 5 out of 5 by from tahes no time at all easy to follow, and they help you along the way to get it completed
Date published: 2021-04-20
Rated 4 out of 5 by from Frustrating software gliche All went well until I tried to e-file my State return. The page to charge my $25 state filing fee was inactive. Spent 3.45 hours on one phone call with 4 support personnel. They finally had me send them my return. They determined it was a program gliche. 24 hours later after investigating, they recommended I paper file my return. The support staff had never heard of this issue, but your Help Center was FULL of people writing in about the same problem. Today is April 20th, and after changing my resolution AGAIN, I was able to e-file my state return and charge the $25 fee to my credit card. TT's response to my (and countless other users') problem was extremely disappointing.
Date published: 2021-04-20
Rated 5 out of 5 by from I hate doing TAXES. I love TURBOTAX It's been my job for the last 33 years to do taxes for our family and my husband's business. I hate doing taxes. I've done them the old-fashion way with IRS forms and pen and paper. I've used other tax preparation software. And I still hate doing taxes. But TurboTax makes doing taxes easy. I simply answer all their questions and they guide me through the entire process. When I don't understand something, there's help available. That's why for the last 7 years, we have only used TurboTax. My husband knows it's much easier to live with me when I'm using TurboTax!
Date published: 2021-04-20
Rated 5 out of 5 by from Cool Deal! It was very easy ; I would surely recommend to others.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you, Turbo Tax is great! Thank you, I love the simplicity of Turbo Tax and will use next year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is easy to use and understand TurboTax was very easy to use. Very helpful step-by-step instructions and clarifications were provided if necessary.
Date published: 2021-04-20
Rated 5 out of 5 by from awesome Turbo tax was fast and easy to use for someone with no prior experience self filing!
Date published: 2021-04-20
Rated 4 out of 5 by from TAX SOFTWARE IS VERY GOOD IT TAKES QUITE SOME TIME TO WAIT FOR AN AGENT AND A LITTLE DIFFICULT TO HAVE ONE THAT CAN ANSWER YOUR MAINLY IN BUSINESS TAX SINCE THEY ARE NOT FAMILIAR WITH THAT TYPE OF RETURN. I SUGGEST THAT YOU HAVE SOME WAY TO HAVE THE SYSTEM BE ABLE TO SEND YOU TO THE RIGHT PERSON BY SIMPLY MENTIONING THE SOFTWARE THAT YOU ARE USING OTHERWISE THEY WILL HAVE TO TRANSFER YOU (AFTER NOT BEING ABLE TO HELP YOU) FOR ADDITIONAL TIME AND EXPENSES FOR YOU IF IT IS DIRECTED PROPERLY FROM THE BEGINNING.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax is nice and easy It was nice and easy i would recommend it to anyone doing there taxes by themselves
Date published: 2021-04-20
Rated 5 out of 5 by from TURBO TAX IS AN EXCELLENT RESOURCE MS. STERLING PROVIDED EXCELLENT COMMUNICATION AND SUPPORT IN DETAIL TO HELP ME WITH MY TAXES.
Date published: 2021-04-20
Rated 5 out of 5 by from tahes no time at all easy to follow, and they help you along the way to get it completed
Date published: 2021-04-20
Rated 4 out of 5 by from Frustrating software gliche All went well until I tried to e-file my State return. The page to charge my $25 state filing fee was inactive. Spent 3.45 hours on one phone call with 4 support personnel. They finally had me send them my return. They determined it was a program gliche. 24 hours later after investigating, they recommended I paper file my return. The support staff had never heard of this issue, but your Help Center was FULL of people writing in about the same problem. Today is April 20th, and after changing my resolution AGAIN, I was able to e-file my state return and charge the $25 fee to my credit card. TT's response to my (and countless other users') problem was extremely disappointing.
Date published: 2021-04-20
Rated 5 out of 5 by from I hate doing TAXES. I love TURBOTAX It's been my job for the last 33 years to do taxes for our family and my husband's business. I hate doing taxes. I've done them the old-fashion way with IRS forms and pen and paper. I've used other tax preparation software. And I still hate doing taxes. But TurboTax makes doing taxes easy. I simply answer all their questions and they guide me through the entire process. When I don't understand something, there's help available. That's why for the last 7 years, we have only used TurboTax. My husband knows it's much easier to live with me when I'm using TurboTax!
Date published: 2021-04-20
Rated 5 out of 5 by from Cool Deal! It was very easy ; I would surely recommend to others.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2836