TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Last minute software update? Everything was fine until I tried to e-File. Got a message that may have to get online software updates (without telling me what the updates were for) causing anxiety. What would have happened if I had filed prior to the update?
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes Made Easy I love using turbo tax and I have used it almost every year I have had to file taxes, I like the ability to be self-sufficient with my taxes instead of having to find a CPA and pay them to do the work for me.
Date published: 2023-04-14
Rated 1 out of 5 by from THE NEW VERSION OF TURBO TAX IS AWFUL!!! I have used Turbo Tax for Years! And I have never had such trouble. The return I just filed should have taken me 20 minutes, if that. I have been working on it most of the afternoon!! Very difficult to use and understand. PLEASE RETURN TO THE PREVIOUS FORMAT
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tittle is user friendly. This is the best experience ever when it comes to filing taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy, simple, fast, and Fantabulous! Awesome! no worries as Turbo Tax simplifies everything for filing taxes.
Date published: 2023-04-14
Rated 2 out of 5 by from Overcharging AND glitching out during review There is quite the many charges this year to use turbotax compared to the prior years. It's efficient, yes. But there were issues during the review portion of the website that made me repeat trying to e-file over and over. I finally closed all browsers and restarted, and that worked.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Intuitive UI Very easy to use and understand, lots of available resources, and guided experience to ensure you have to do and interpret as little as possible
Date published: 2023-04-14
Rated 5 out of 5 by from Appreciate Turbo Tax as Always Quick. Remembers me. Straightforward. If I've got my paperwork, it's just a matter of following the prompts.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! I’ve been filing my taxes with TurboTax for a couple of years now. I like how easy and fast it is to file. The website is very helpful when it comes to understanding how to correctly fill and file my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is phenomenal! Will be using again!! So simple to use! I felt like it was a breeze to use.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Last minute software update? Everything was fine until I tried to e-File. Got a message that may have to get online software updates (without telling me what the updates were for) causing anxiety. What would have happened if I had filed prior to the update?
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes Made Easy I love using turbo tax and I have used it almost every year I have had to file taxes, I like the ability to be self-sufficient with my taxes instead of having to find a CPA and pay them to do the work for me.
Date published: 2023-04-14
Rated 1 out of 5 by from THE NEW VERSION OF TURBO TAX IS AWFUL!!! I have used Turbo Tax for Years! And I have never had such trouble. The return I just filed should have taken me 20 minutes, if that. I have been working on it most of the afternoon!! Very difficult to use and understand. PLEASE RETURN TO THE PREVIOUS FORMAT
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tittle is user friendly. This is the best experience ever when it comes to filing taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy, simple, fast, and Fantabulous! Awesome! no worries as Turbo Tax simplifies everything for filing taxes.
Date published: 2023-04-14
Rated 2 out of 5 by from Overcharging AND glitching out during review There is quite the many charges this year to use turbotax compared to the prior years. It's efficient, yes. But there were issues during the review portion of the website that made me repeat trying to e-file over and over. I finally closed all browsers and restarted, and that worked.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Intuitive UI Very easy to use and understand, lots of available resources, and guided experience to ensure you have to do and interpret as little as possible
Date published: 2023-04-14
Rated 5 out of 5 by from Appreciate Turbo Tax as Always Quick. Remembers me. Straightforward. If I've got my paperwork, it's just a matter of following the prompts.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! I’ve been filing my taxes with TurboTax for a couple of years now. I like how easy and fast it is to file. The website is very helpful when it comes to understanding how to correctly fill and file my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is phenomenal! Will be using again!! So simple to use! I felt like it was a breeze to use.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2802