TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Ryan was awesome I just had to upload my documents and Ryan did the rest. This saved me weeks of time.
Date published: 2022-04-06
Rated 5 out of 5 by from i had easy time using program easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-06
Rated 4 out of 5 by from solid product It is good but I have some issues with downloading Municipal Bond transactions. I failed to get the state abbreviation when downloaded. I had to go back and manually enter the data.
Date published: 2022-04-06
Rated 2 out of 5 by from Turbotax constantly spams you to upgrade The constant spamming to upgrade products is incredibly annoying. I will find another provider for next year.
Date published: 2022-04-06
Rated 3 out of 5 by from Not as good as last year Once the return is started and saved the file is not listed as a recent file and you must search your document files to find the file each time you return. For some unexplained reason I was taken to the Child Credit form. No explanation offered and no BACK button. YOU MUST MAKE AN ENTRY - absolutely frustrating. I wish to print a single screen page, but only printing the entire file is presented.
Date published: 2022-04-06
Rated 5 out of 5 by from Love TurboTax Don't have to leave my home. Anyone I have ever spoken with has been kind, courteous, patient, and extremely helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is user friendly the features are user-friendly and have options on platforms to communicate with tax experts.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome It was a great experience and it was very easy. I will be filing this way again.
Date published: 2022-04-06
Rated 3 out of 5 by from Buggy & unexpected cost for the State app I've used TurboTax for years. The last couple of years 2020 and 2021, the program has been buggy. 1. 2020 it wouldn't run on my Windows 10 laptop, this year 2. 2021 I ran into a glitch, where the program was in a loop. At the review portion of the process, where it asks for added protection, i select "No Thanks" and it would take me back to "Let's make sure your taxes are correct" 2. There were a few instances where the app didn't capture the information from the previous year's return 3. Previous "Deluxe" versions I purchased from Costco included 1 free State, this year I had to pay an additional $40.00. Why is it separate this year, include it in the app similar to previous versions? As mentioned previously, I've used TurboTax for years, i'm seriously thinking of using another app for next year's returns
Date published: 2022-04-06
Rated 5 out of 5 by from The best you can have and easy to use Very easy to use very explanatory step-by-step without any hitch
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2782
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ryan was awesome I just had to upload my documents and Ryan did the rest. This saved me weeks of time.
Date published: 2022-04-06
Rated 5 out of 5 by from i had easy time using program easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-06
Rated 4 out of 5 by from solid product It is good but I have some issues with downloading Municipal Bond transactions. I failed to get the state abbreviation when downloaded. I had to go back and manually enter the data.
Date published: 2022-04-06
Rated 2 out of 5 by from Turbotax constantly spams you to upgrade The constant spamming to upgrade products is incredibly annoying. I will find another provider for next year.
Date published: 2022-04-06
Rated 3 out of 5 by from Not as good as last year Once the return is started and saved the file is not listed as a recent file and you must search your document files to find the file each time you return. For some unexplained reason I was taken to the Child Credit form. No explanation offered and no BACK button. YOU MUST MAKE AN ENTRY - absolutely frustrating. I wish to print a single screen page, but only printing the entire file is presented.
Date published: 2022-04-06
Rated 5 out of 5 by from Love TurboTax Don't have to leave my home. Anyone I have ever spoken with has been kind, courteous, patient, and extremely helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is user friendly the features are user-friendly and have options on platforms to communicate with tax experts.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome It was a great experience and it was very easy. I will be filing this way again.
Date published: 2022-04-06
Rated 3 out of 5 by from Buggy & unexpected cost for the State app I've used TurboTax for years. The last couple of years 2020 and 2021, the program has been buggy. 1. 2020 it wouldn't run on my Windows 10 laptop, this year 2. 2021 I ran into a glitch, where the program was in a loop. At the review portion of the process, where it asks for added protection, i select "No Thanks" and it would take me back to "Let's make sure your taxes are correct" 2. There were a few instances where the app didn't capture the information from the previous year's return 3. Previous "Deluxe" versions I purchased from Costco included 1 free State, this year I had to pay an additional $40.00. Why is it separate this year, include it in the app similar to previous versions? As mentioned previously, I've used TurboTax for years, i'm seriously thinking of using another app for next year's returns
Date published: 2022-04-06
Rated 5 out of 5 by from The best you can have and easy to use Very easy to use very explanatory step-by-step without any hitch
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2782