TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Not great this year My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX SO EASY TO USE AND FOLLOW TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and Easy Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX EXPERTS ON THE BALL SPOKE WITH 2 EXPERTS DIDN'T HAVE TO WAIT LONG AND THEY GAVE THE HELP I NEEDED
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is good but..... Turbotax is good, but the screens selling services are a pain - either they are misleading with 'continue' and/or you can't go back easily to the previous screen. In addition, the cost is getting a bit steep. I can pretty much give my docs to a tax preparer for the same price and avoid the stress! Otherwise, it's easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is by far the easiest, best help ever! Very user friendly. I asked questions and they were quickly answered and concisely answered. Thank you!
Date published: 2023-04-15
Rated 1 out of 5 by from Superfluous nonsense Each year, I grow increasingly tired of the repeated attempts to upsell me on useless crap and nonsense motivation pages. No one needs taxes to be fun or kitschy. It's also absurd you make the user pay an additional $39 to a third party in order to e-file. Next year I plan to finally switch to FreeTaxUSA to file.
Date published: 2023-04-15
Rated 5 out of 5 by from Made filing my taxes so easy I've used other software before but TurboTax really made filing quick and easy. The way it's connect to other apps that keep track of my finances was so efficient. I actually saved money this year versus having to overspend in previous years using another system.
Date published: 2023-04-15
Rated 1 out of 5 by from Hate it Why do they make you enter in tax info from prior returns when THEY FILED those returns on my behalf...look it up yourself and fill it automatically!
Date published: 2023-04-15
Rated 5 out of 5 by from easy and straight foward Love I can get it done in the comfort of my home, don't have to worry about baby sitters or going to an office.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not great this year My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX SO EASY TO USE AND FOLLOW TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and Easy Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX EXPERTS ON THE BALL SPOKE WITH 2 EXPERTS DIDN'T HAVE TO WAIT LONG AND THEY GAVE THE HELP I NEEDED
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is good but..... Turbotax is good, but the screens selling services are a pain - either they are misleading with 'continue' and/or you can't go back easily to the previous screen. In addition, the cost is getting a bit steep. I can pretty much give my docs to a tax preparer for the same price and avoid the stress! Otherwise, it's easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is by far the easiest, best help ever! Very user friendly. I asked questions and they were quickly answered and concisely answered. Thank you!
Date published: 2023-04-15
Rated 1 out of 5 by from Superfluous nonsense Each year, I grow increasingly tired of the repeated attempts to upsell me on useless crap and nonsense motivation pages. No one needs taxes to be fun or kitschy. It's also absurd you make the user pay an additional $39 to a third party in order to e-file. Next year I plan to finally switch to FreeTaxUSA to file.
Date published: 2023-04-15
Rated 5 out of 5 by from Made filing my taxes so easy I've used other software before but TurboTax really made filing quick and easy. The way it's connect to other apps that keep track of my finances was so efficient. I actually saved money this year versus having to overspend in previous years using another system.
Date published: 2023-04-15
Rated 1 out of 5 by from Hate it Why do they make you enter in tax info from prior returns when THEY FILED those returns on my behalf...look it up yourself and fill it automatically!
Date published: 2023-04-15
Rated 5 out of 5 by from easy and straight foward Love I can get it done in the comfort of my home, don't have to worry about baby sitters or going to an office.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2755