TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is legit the best piece of software ever. LOVE this software!!!! User-friendly AF UI, simple, informative, the step-by-step help is the BEST... and the in-system question-answering functionality is amazing. Makes an otherwise HORRIFIC thing most people could never understand totally understandable - and BORDERLINE ENJOYABLE. Would be lost without it.
Date published: 2022-04-06
Rated 2 out of 5 by from TurboTax used to be great but not the 2021 version We've been using TurboTax for years. However, the 2021 version lacks clarity and missed many important steps - e.g. the child tax credit was calculated incorrectly and required me to review this section twice to make sure that all figures were entered and calculated correct. Also, the overall flow and the transparency about the process was terrible this year. Instead of accuracy and usefulness, it appears as if the Intuit focused primarily on including endless up-sell screens and advertisements (e.g. we had to decline the advertisement for MAX a total of 7 times throughout the process). If TurboTax is as bad again next year as it was year, I'll be opting for a different tax preparation option.
Date published: 2022-04-06
Rated 5 out of 5 by from Amazing I had an amazing experience using TurboTax This was my first time using this website and it has been the easiest thing I've done. Definitely using TurboTax for all of my tax returns!
Date published: 2022-04-06
Rated 5 out of 5 by from Taxes I’ve always gone to people to do my taxes. This was my first time doing it. It wasn’t as hard as I had made it seem. The system is set up for you to succeed
Date published: 2022-04-06
Rated 5 out of 5 by from The program is very easy to use. The program was very friendly to use, and it walked me from the beginning to the end and when something didn't look right, it alerted me. This is the second time I use Turbo Tax but my son have been using it for many years.
Date published: 2022-04-06
Rated 5 out of 5 by from easy and fast Have used Turbo-Tax for many years and I feel like the software knows me. I love that so much of the information is there waiting for me. I don't dread doing our taxes.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is fast and easy to use. It makes filing my taxes easy and worry free.
Date published: 2022-04-06
Rated 5 out of 5 by from Simple It is free, it is simple, and the whenever I want to know more or don't know the answer, there are help tips that are actually worth reading that answer my questions. What else do you want?
Date published: 2022-04-06
Rated 5 out of 5 by from turbo tax a time saver Very easy to follow directions and get both state and federal filing done.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax is great! I was having trouble with some of the forms and an expert was available right away and helped me finish my returns. The experts have always been very friendly and helpful.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2744
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is legit the best piece of software ever. LOVE this software!!!! User-friendly AF UI, simple, informative, the step-by-step help is the BEST... and the in-system question-answering functionality is amazing. Makes an otherwise HORRIFIC thing most people could never understand totally understandable - and BORDERLINE ENJOYABLE. Would be lost without it.
Date published: 2022-04-06
Rated 2 out of 5 by from TurboTax used to be great but not the 2021 version We've been using TurboTax for years. However, the 2021 version lacks clarity and missed many important steps - e.g. the child tax credit was calculated incorrectly and required me to review this section twice to make sure that all figures were entered and calculated correct. Also, the overall flow and the transparency about the process was terrible this year. Instead of accuracy and usefulness, it appears as if the Intuit focused primarily on including endless up-sell screens and advertisements (e.g. we had to decline the advertisement for MAX a total of 7 times throughout the process). If TurboTax is as bad again next year as it was year, I'll be opting for a different tax preparation option.
Date published: 2022-04-06
Rated 5 out of 5 by from Amazing I had an amazing experience using TurboTax This was my first time using this website and it has been the easiest thing I've done. Definitely using TurboTax for all of my tax returns!
Date published: 2022-04-06
Rated 5 out of 5 by from Taxes I’ve always gone to people to do my taxes. This was my first time doing it. It wasn’t as hard as I had made it seem. The system is set up for you to succeed
Date published: 2022-04-06
Rated 5 out of 5 by from The program is very easy to use. The program was very friendly to use, and it walked me from the beginning to the end and when something didn't look right, it alerted me. This is the second time I use Turbo Tax but my son have been using it for many years.
Date published: 2022-04-06
Rated 5 out of 5 by from easy and fast Have used Turbo-Tax for many years and I feel like the software knows me. I love that so much of the information is there waiting for me. I don't dread doing our taxes.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is fast and easy to use. It makes filing my taxes easy and worry free.
Date published: 2022-04-06
Rated 5 out of 5 by from Simple It is free, it is simple, and the whenever I want to know more or don't know the answer, there are help tips that are actually worth reading that answer my questions. What else do you want?
Date published: 2022-04-06
Rated 5 out of 5 by from turbo tax a time saver Very easy to follow directions and get both state and federal filing done.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax is great! I was having trouble with some of the forms and an expert was available right away and helped me finish my returns. The experts have always been very friendly and helpful.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2744