TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Too expensive for no reason I wont be using this product again you ask for around 150 dollars for answering a few questions that took less than 1 hour and make no mention of price untill you have gone through the entire process. I wont be using this product again.
Date published: 2022-04-04
Rated 5 out of 5 by from The best Service I had a great experience with using Turbotax, It was easy, cheap, and fast.
Date published: 2022-04-04
Rated 5 out of 5 by from Great product The product is easy to use and the process was seamless.
Date published: 2022-04-04
Rated 3 out of 5 by from Benefits and detriments I was impressed with the ability to download financial and k1 forms and have them upload correctly, for the most part. I was unimpressed with customer service and she realized she was over her head and hung up on me. I was unimpressed with the amount of time this took, rather than the complexity. Fairly easy but so many unnecessary repeats and requests for more money. But it was my first time, so hopefully it will go faster in the future.
Date published: 2022-04-04
Rated 3 out of 5 by from Too pricey for basic filing It's getting too pricy for a basic filing. The continued up sale gets annoying as well.
Date published: 2022-04-04
Rated 5 out of 5 by from Directions are simple to follow Been using this product for several years. Never disappointed
Date published: 2022-04-04
Rated 5 out of 5 by from I love turbo too. So easy to use. It’s so berry berry berry berry easy to use
Date published: 2022-04-04
Rated 5 out of 5 by from the turbotax is great it is easy to learn and use for the people, seat to find the answers of my questions too.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax Live Full Service: Overall great service Relieved me of such a burden! TurboTax Live Full Service was easy to use and took so much off of my plate. We have a W-2 and Self-employment taxes as well as some investments. Did these last year myself and it was quite the ordeal. So glad to have an expert prepare the taxes and be knowledgeable about all our documents. Uploading documents was a breeze and helpful that the expert could access our last year's tax filing (I used TurboTax myself). Expert was very communicative, asked questions and provided reasoning to the question which showed they were getting into the details to help serve me best. Would definitely recommend!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax works great Once again, the filing was easy and it saved us money.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2738
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too expensive for no reason I wont be using this product again you ask for around 150 dollars for answering a few questions that took less than 1 hour and make no mention of price untill you have gone through the entire process. I wont be using this product again.
Date published: 2022-04-04
Rated 5 out of 5 by from The best Service I had a great experience with using Turbotax, It was easy, cheap, and fast.
Date published: 2022-04-04
Rated 5 out of 5 by from Great product The product is easy to use and the process was seamless.
Date published: 2022-04-04
Rated 3 out of 5 by from Benefits and detriments I was impressed with the ability to download financial and k1 forms and have them upload correctly, for the most part. I was unimpressed with customer service and she realized she was over her head and hung up on me. I was unimpressed with the amount of time this took, rather than the complexity. Fairly easy but so many unnecessary repeats and requests for more money. But it was my first time, so hopefully it will go faster in the future.
Date published: 2022-04-04
Rated 3 out of 5 by from Too pricey for basic filing It's getting too pricy for a basic filing. The continued up sale gets annoying as well.
Date published: 2022-04-04
Rated 5 out of 5 by from Directions are simple to follow Been using this product for several years. Never disappointed
Date published: 2022-04-04
Rated 5 out of 5 by from I love turbo too. So easy to use. It’s so berry berry berry berry easy to use
Date published: 2022-04-04
Rated 5 out of 5 by from the turbotax is great it is easy to learn and use for the people, seat to find the answers of my questions too.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax Live Full Service: Overall great service Relieved me of such a burden! TurboTax Live Full Service was easy to use and took so much off of my plate. We have a W-2 and Self-employment taxes as well as some investments. Did these last year myself and it was quite the ordeal. So glad to have an expert prepare the taxes and be knowledgeable about all our documents. Uploading documents was a breeze and helpful that the expert could access our last year's tax filing (I used TurboTax myself). Expert was very communicative, asked questions and provided reasoning to the question which showed they were getting into the details to help serve me best. Would definitely recommend!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax works great Once again, the filing was easy and it saved us money.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2738