TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from 2020 taxes done It felt easier to navigate this year. Glad to have this software.
Date published: 2021-04-18
Rated 3 out of 5 by from Easy but watch out for the fees at the end Turbo tax is easy. I can do it from home and I don't have to take all my papers and all my kids to someone's office. BUT, watch out they have a lot of fees they try to add on at the end. Pay by credit card- 2.5% convince fee... Want to pay with your refund.. another fee. These fees are hidden in the fine print, so just watch out. You don't need to pay them, you just need to not pay your bill with a credit card or with your refund.
Date published: 2021-04-18
Rated 5 out of 5 by from TAXES ARE TEDIOUS but Turbotax makes it EASY Feels like they hold your hand through the process and the tax experts not only double-check to make sure everything is filed correctly, they also looks for ways to give you the maximum refund. I love this service
Date published: 2021-04-18
Rated 3 out of 5 by from First Year I Have Been Wowed :( First time in 8 years that I've had a stage in the process that I couldn't get through... the system would not let me proceed even though I was filling out the "required information indicated by * "... and when I tried to use the HELP feature it did absolutely no good!! It kept giving me "help" suggestions that were totally unrelated to my question. VERY DISAPPOINTING.
Date published: 2021-04-18
Rated 5 out of 5 by from Good service Very good. Worries about filing the sale of home but it was pretty easy
Date published: 2021-04-18
Rated 2 out of 5 by from TURBO TAX IS VERY DISAPPOINTING THIS YEAR. I HAVE USED TURBO TAX FOR SEVERAL YEARS AND THOUGHT TO BE THE BEST. AFTER THIS YEAR I WILL NOT USE IT.
Date published: 2021-04-18
Rated 5 out of 5 by from Love Turbo Tax Turb Tax is easy to use and very simple process!!!!
Date published: 2021-04-18
Rated 5 out of 5 by from Nothing Better!!! Started my return, finished in just a couple of hours thanks to carryover information. Guys, it is just an easy process with TurboTax. I don't dread taxes anymore
Date published: 2021-04-18
Rated 5 out of 5 by from helpful and useful easy to use lots of prompts throughout so that you do not forget anything help button is useful and will direct you where you need to go
Date published: 2021-04-18
Rated 5 out of 5 by from Great Service!! Easy directions, I definitely recommend this service!!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2738
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 2020 taxes done It felt easier to navigate this year. Glad to have this software.
Date published: 2021-04-18
Rated 3 out of 5 by from Easy but watch out for the fees at the end Turbo tax is easy. I can do it from home and I don't have to take all my papers and all my kids to someone's office. BUT, watch out they have a lot of fees they try to add on at the end. Pay by credit card- 2.5% convince fee... Want to pay with your refund.. another fee. These fees are hidden in the fine print, so just watch out. You don't need to pay them, you just need to not pay your bill with a credit card or with your refund.
Date published: 2021-04-18
Rated 5 out of 5 by from TAXES ARE TEDIOUS but Turbotax makes it EASY Feels like they hold your hand through the process and the tax experts not only double-check to make sure everything is filed correctly, they also looks for ways to give you the maximum refund. I love this service
Date published: 2021-04-18
Rated 3 out of 5 by from First Year I Have Been Wowed :( First time in 8 years that I've had a stage in the process that I couldn't get through... the system would not let me proceed even though I was filling out the "required information indicated by * "... and when I tried to use the HELP feature it did absolutely no good!! It kept giving me "help" suggestions that were totally unrelated to my question. VERY DISAPPOINTING.
Date published: 2021-04-18
Rated 5 out of 5 by from Good service Very good. Worries about filing the sale of home but it was pretty easy
Date published: 2021-04-18
Rated 2 out of 5 by from TURBO TAX IS VERY DISAPPOINTING THIS YEAR. I HAVE USED TURBO TAX FOR SEVERAL YEARS AND THOUGHT TO BE THE BEST. AFTER THIS YEAR I WILL NOT USE IT.
Date published: 2021-04-18
Rated 5 out of 5 by from Love Turbo Tax Turb Tax is easy to use and very simple process!!!!
Date published: 2021-04-18
Rated 5 out of 5 by from Nothing Better!!! Started my return, finished in just a couple of hours thanks to carryover information. Guys, it is just an easy process with TurboTax. I don't dread taxes anymore
Date published: 2021-04-18
Rated 5 out of 5 by from helpful and useful easy to use lots of prompts throughout so that you do not forget anything help button is useful and will direct you where you need to go
Date published: 2021-04-18
Rated 5 out of 5 by from Great Service!! Easy directions, I definitely recommend this service!!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2738