TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is so user-friendly! Well-done interactive experience at low cost for the user. Thank you, TurboTax!
Date published: 2022-04-19
Rated 1 out of 5 by from What happened???!! I always used Turbo Tax in the past. I thought I filed and did everything I always do. I even got a 'received' confirmation email. Apparently not! How embarrassing! There were a bunch more steps just to complete filing that was not there when I thought I filed and received an email back in Feb....but no money. I HATE TAXES!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is simply fantastic! Turbo tax is just great-i didn't use any of the extra live help but for what I filed all the steps was very simple to use for a single filer as it guides & prompts me thru all my needs & gives you plenty of reminders of double checking any & all info. Takes me a while to complete because I like to do my own initiated triple check lol. This is my 6th year using Turbo Tax & I find no reason to use anything else.
Date published: 2022-04-19
Rated 1 out of 5 by from The worst Did not help when requested help. Difficult to maneuver through the process. Hard to edit very frustrating
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax has been my tax software for 20 +years. Overall, ease of use and ailability of information it is good. Sometimes there could be a bit more explanation of the instructions for business expenses and deductions.
Date published: 2022-04-19
Rated 4 out of 5 by from Can't find last years Spousal AGI. Can't find last years Spousal AGI..Help instructions appear to be for TurboTax On-line. Did not work for TurboTax Premier Desktop software.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Okay great job recommend to everyone that needs to file
Date published: 2022-04-19
Rated 1 out of 5 by from Confusing This was far more confusing then it should have been. I wasn’t even able to e-file because it wouldn’t allow me to correct issues. I also had to pay for an upgrade that I couldn’t use. Ex. Getting assistance.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Best experience I had filing income tax with Turbo tax.
Date published: 2022-04-19
Rated 3 out of 5 by from works but several technical glitches this year. I've been using Turbotax for over a decade. This year there were multiple technical glitches which were only solved via live phone support, some of which was excellent, and some of which........not so much. I finally managed to get my tax forms filed but I was very disappointed in how difficult and stressful the experience was.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 271
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so user-friendly! Well-done interactive experience at low cost for the user. Thank you, TurboTax!
Date published: 2022-04-19
Rated 1 out of 5 by from What happened???!! I always used Turbo Tax in the past. I thought I filed and did everything I always do. I even got a 'received' confirmation email. Apparently not! How embarrassing! There were a bunch more steps just to complete filing that was not there when I thought I filed and received an email back in Feb....but no money. I HATE TAXES!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is simply fantastic! Turbo tax is just great-i didn't use any of the extra live help but for what I filed all the steps was very simple to use for a single filer as it guides & prompts me thru all my needs & gives you plenty of reminders of double checking any & all info. Takes me a while to complete because I like to do my own initiated triple check lol. This is my 6th year using Turbo Tax & I find no reason to use anything else.
Date published: 2022-04-19
Rated 1 out of 5 by from The worst Did not help when requested help. Difficult to maneuver through the process. Hard to edit very frustrating
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax has been my tax software for 20 +years. Overall, ease of use and ailability of information it is good. Sometimes there could be a bit more explanation of the instructions for business expenses and deductions.
Date published: 2022-04-19
Rated 4 out of 5 by from Can't find last years Spousal AGI. Can't find last years Spousal AGI..Help instructions appear to be for TurboTax On-line. Did not work for TurboTax Premier Desktop software.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Okay great job recommend to everyone that needs to file
Date published: 2022-04-19
Rated 1 out of 5 by from Confusing This was far more confusing then it should have been. I wasn’t even able to e-file because it wouldn’t allow me to correct issues. I also had to pay for an upgrade that I couldn’t use. Ex. Getting assistance.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Best experience I had filing income tax with Turbo tax.
Date published: 2022-04-19
Rated 3 out of 5 by from works but several technical glitches this year. I've been using Turbotax for over a decade. This year there were multiple technical glitches which were only solved via live phone support, some of which was excellent, and some of which........not so much. I finally managed to get my tax forms filed but I was very disappointed in how difficult and stressful the experience was.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 271