TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax Penalizes you for delayed tax forms I used to like Turbo Tax until they started charging more past a certain time. This makes no sense since we are completely dependent on the financial companies making our tax forms available in a timely manner. Some tax forms are always delayed, so even if I wanted to get the taxes done and over with in February, or even January, I'm stuck paying more because the financial companies are dragging their feet. Even turbo tax didn't have everything ready in January, so even if I wanted to get it done and over with because I hate wasting time with taxes and want to save money, I don't even have the option! Taxes could all be done completely automatic with electronic forms being available in a timely manner from all financial companies. The $20 credit from Fidelity doesn't cover the increased charges and of course they won't care since it doesn't affect them. I did freefillable forms all the time before this (so it's free no matter what time I receive the tax forms), but I do like to take advantage of the automatic integrations and the more complicated electronic calculations that require some history, but turbo tax costs so much more than "free", which I will admit takes a lot more time to do your taxes when you have to do all the calculations yourself and manually enter the data. It's no big deal if you don't have anything complicated to do, but sometimes there are complicated situations. All in all, we should NOT be penalized for something we have absolutely no control over. That's very insulting and it shouldn't be my fault that the tax forms were not available until after February 28th. Some day things will make more sense, once they realize that tax laws are made complicated on purpose just to justify the need for more people to have jobs. Even so, technology can just do all of this automatically with minimal effort, there's no reason to complicate things, especially went it comes to having electronic forms automatically available in a timely manner so that taxes can be automatically calculated. It makes no sense to waste time or effort doing things any other way.
Date published: 2021-03-21
Rated 5 out of 5 by from SOOO EASY!!! I RECOOMEND TURBO TAX TO EVERYONE. ITS SO EASY AND UNDERSTANDING
Date published: 2021-03-21
Rated 5 out of 5 by from Ms Turbo Tax is excellent and I'll continue to use it in next year.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is GREAT!!! Very easy to use and all tax documents are right there for any individual to fill out.
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax is very good When it say's free state e-return it still charged me $25
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is the way to go. Easy experience - great product!
Date published: 2021-03-21
Rated 5 out of 5 by from LOVE IT Have been using it for a few years now. Makes it easy!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy to use. Have a problem with anything, the search area finds the answers for you.
Date published: 2021-03-21
Rated 4 out of 5 by from Good BUT..could be better I found my self in a new tax scenario that I have never experienced. My company filed a W-2c because the initial value of Box 12 was $3,6250 and the excess contribution limit is $3,500 and so I had to change the original information in BOX 12 to the correct value. The change was simple however I was never prompted to change or asked to update excess HSA contribution information so the initial input carried over. Long story short I wanted to change the "withdraw of excess contribution of $3,650 to $0" but instead I had to delete my progress and start over.
Date published: 2021-03-21
Rated 5 out of 5 by from good thank you it help me so much will share with others
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2605
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax Penalizes you for delayed tax forms I used to like Turbo Tax until they started charging more past a certain time. This makes no sense since we are completely dependent on the financial companies making our tax forms available in a timely manner. Some tax forms are always delayed, so even if I wanted to get the taxes done and over with in February, or even January, I'm stuck paying more because the financial companies are dragging their feet. Even turbo tax didn't have everything ready in January, so even if I wanted to get it done and over with because I hate wasting time with taxes and want to save money, I don't even have the option! Taxes could all be done completely automatic with electronic forms being available in a timely manner from all financial companies. The $20 credit from Fidelity doesn't cover the increased charges and of course they won't care since it doesn't affect them. I did freefillable forms all the time before this (so it's free no matter what time I receive the tax forms), but I do like to take advantage of the automatic integrations and the more complicated electronic calculations that require some history, but turbo tax costs so much more than "free", which I will admit takes a lot more time to do your taxes when you have to do all the calculations yourself and manually enter the data. It's no big deal if you don't have anything complicated to do, but sometimes there are complicated situations. All in all, we should NOT be penalized for something we have absolutely no control over. That's very insulting and it shouldn't be my fault that the tax forms were not available until after February 28th. Some day things will make more sense, once they realize that tax laws are made complicated on purpose just to justify the need for more people to have jobs. Even so, technology can just do all of this automatically with minimal effort, there's no reason to complicate things, especially went it comes to having electronic forms automatically available in a timely manner so that taxes can be automatically calculated. It makes no sense to waste time or effort doing things any other way.
Date published: 2021-03-21
Rated 5 out of 5 by from SOOO EASY!!! I RECOOMEND TURBO TAX TO EVERYONE. ITS SO EASY AND UNDERSTANDING
Date published: 2021-03-21
Rated 5 out of 5 by from Ms Turbo Tax is excellent and I'll continue to use it in next year.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is GREAT!!! Very easy to use and all tax documents are right there for any individual to fill out.
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax is very good When it say's free state e-return it still charged me $25
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is the way to go. Easy experience - great product!
Date published: 2021-03-21
Rated 5 out of 5 by from LOVE IT Have been using it for a few years now. Makes it easy!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy to use. Have a problem with anything, the search area finds the answers for you.
Date published: 2021-03-21
Rated 4 out of 5 by from Good BUT..could be better I found my self in a new tax scenario that I have never experienced. My company filed a W-2c because the initial value of Box 12 was $3,6250 and the excess contribution limit is $3,500 and so I had to change the original information in BOX 12 to the correct value. The change was simple however I was never prompted to change or asked to update excess HSA contribution information so the initial input carried over. Long story short I wanted to change the "withdraw of excess contribution of $3,650 to $0" but instead I had to delete my progress and start over.
Date published: 2021-03-21
Rated 5 out of 5 by from good thank you it help me so much will share with others
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2605