TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax!! I love TurboTax!!! I had to participate in a live chat with questions this year. I had to wait a while for someone to answer but I understand ya'll are super busy. The gentleman was very helpful. I had a great experience my first year last year except I got picked to be audited and had to wait 6 months on a return. Not your fault though!! I will continue to use this program for my taxes!!
Date published: 2023-02-02
Rated 4 out of 5 by from Best Tax Service Me and my spouse have Always used Turbo Tax ! And we will continue in years to come
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome Y’all was great I got reject cause my Ein number was 1 character off and the help me fix it within 5 minutes
Date published: 2023-02-02
Rated 3 out of 5 by from TurboTax is great It was okay and it is very easy . I would recommend .
Date published: 2023-02-02
Rated 5 out of 5 by from Saves a lot of headaches Following the prompts is certainly better than head-scratching my way through tax documents. I continue to be appreciative of TurboTax. Keep up the good work!
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax Confidence Have used TurboTax a number of years. Have reviewed other tax prep apps and always come back to TurboTax. Have great confidence in the app and its intuitive process.
Date published: 2023-02-02
Rated 3 out of 5 by from Using Turb Tax Turbo Tax was not up to usual standards. Not happy with not being able to see IRS Form 1040 during entries. Called Customer Service - WORST automated system ever!!! Have used Turbo tax for many years. This is the only year I haven't been pleased. Trouble filing in that payment wouldn't post. Got a representative thru "Help" and shared sccreen Took almost 30 minutes but finally was able to file using dummy address. CSR (JoAnne) was a great help and stayed professional during the entire effort.
Date published: 2023-02-02
Rated 5 out of 5 by from turbotax is amazing I have been doing my taxes on Turbotax for years and never had a problem they couldnt help with, I would recommend them to everyone
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome Quick and easy data entry, multiple checks on your info to make sure everything is entered right.
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax User for Many Years I have used TurboTax for many, many years including when I had a small business. I have never in all of those years had any problems. As it walks you through the questions, it is easy to use.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2570
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax!! I love TurboTax!!! I had to participate in a live chat with questions this year. I had to wait a while for someone to answer but I understand ya'll are super busy. The gentleman was very helpful. I had a great experience my first year last year except I got picked to be audited and had to wait 6 months on a return. Not your fault though!! I will continue to use this program for my taxes!!
Date published: 2023-02-02
Rated 4 out of 5 by from Best Tax Service Me and my spouse have Always used Turbo Tax ! And we will continue in years to come
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome Y’all was great I got reject cause my Ein number was 1 character off and the help me fix it within 5 minutes
Date published: 2023-02-02
Rated 3 out of 5 by from TurboTax is great It was okay and it is very easy . I would recommend .
Date published: 2023-02-02
Rated 5 out of 5 by from Saves a lot of headaches Following the prompts is certainly better than head-scratching my way through tax documents. I continue to be appreciative of TurboTax. Keep up the good work!
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax Confidence Have used TurboTax a number of years. Have reviewed other tax prep apps and always come back to TurboTax. Have great confidence in the app and its intuitive process.
Date published: 2023-02-02
Rated 3 out of 5 by from Using Turb Tax Turbo Tax was not up to usual standards. Not happy with not being able to see IRS Form 1040 during entries. Called Customer Service - WORST automated system ever!!! Have used Turbo tax for many years. This is the only year I haven't been pleased. Trouble filing in that payment wouldn't post. Got a representative thru "Help" and shared sccreen Took almost 30 minutes but finally was able to file using dummy address. CSR (JoAnne) was a great help and stayed professional during the entire effort.
Date published: 2023-02-02
Rated 5 out of 5 by from turbotax is amazing I have been doing my taxes on Turbotax for years and never had a problem they couldnt help with, I would recommend them to everyone
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome Quick and easy data entry, multiple checks on your info to make sure everything is entered right.
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax User for Many Years I have used TurboTax for many, many years including when I had a small business. I have never in all of those years had any problems. As it walks you through the questions, it is easy to use.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2570