TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Confusing and not user friendly For anyone like me who is self employed Turbo Taxes does not make it easy to file taxes. It's also very expensive. Taxes is already complicated enough. Took me 6 hours to file taxes this year. Apps like Turbo Taxes try to drain as much money as they can out of me. They are one of the reasons taxes are still overly complicated.
Date published: 2023-03-03
Rated 5 out of 5 by from Great Service! I am very satisfied with the service. The tax preparer helped me like a friend. I don't expect this kind of sincerity.
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax is a lifesaver It makes it so easy and stress free for me. I hate tax season but with TurboTax it's stress free!!!
Date published: 2023-03-03
Rated 5 out of 5 by from Made filing so much easier! So excited to file taxes using Turbo Tax! My husband has done our taxes by hand and paper for over 25 years. He hates doing it. This was so nice and I (as his wife) was able to do it using Turbo Tax. Thankful for this app!
Date published: 2023-03-03
Rated 5 out of 5 by from Super Easy I thought I had a complicated situation with a new home, business and working in two states. Clearly not a challenge for Dolly.
Date published: 2023-03-03
Rated 5 out of 5 by from great easy step by step i imagined it to be way more differcult.
Date published: 2023-03-03
Rated 2 out of 5 by from My Use of Turbo Tax I am somewhat disappointed this year because of the cost. When I started my return, there was a discount (which amounted to a difference of $72). While I understand that the discount time period has an end date, there should be a way to LOCK in the discount if I start it within the special time frame. It wasn't because of procrastination on my part...rather, I was waiting on a document from an investment firm to make certain that I had reported everything. When I went back into TurboTax, the special price was gone. $70 may be "pocket change" to some, but it is a lot to me.
Date published: 2023-03-03
Rated 3 out of 5 by from It works! I've used Turbotax for years and it has served it's purpose. The actual person assistance is professional and cordial, but will probably read the same prompts you have access to, so no new information but very nice.
Date published: 2023-03-03
Rated 5 out of 5 by from Thank you Once I figured out how to file for free, it was great.
Date published: 2023-03-03
Rated 1 out of 5 by from tell me its free but it cost $239 when all is said I could have paid much less with HR Block. Turbo tax claimed my return would be free but they charged me $239
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 2566
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing and not user friendly For anyone like me who is self employed Turbo Taxes does not make it easy to file taxes. It's also very expensive. Taxes is already complicated enough. Took me 6 hours to file taxes this year. Apps like Turbo Taxes try to drain as much money as they can out of me. They are one of the reasons taxes are still overly complicated.
Date published: 2023-03-03
Rated 5 out of 5 by from Great Service! I am very satisfied with the service. The tax preparer helped me like a friend. I don't expect this kind of sincerity.
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax is a lifesaver It makes it so easy and stress free for me. I hate tax season but with TurboTax it's stress free!!!
Date published: 2023-03-03
Rated 5 out of 5 by from Made filing so much easier! So excited to file taxes using Turbo Tax! My husband has done our taxes by hand and paper for over 25 years. He hates doing it. This was so nice and I (as his wife) was able to do it using Turbo Tax. Thankful for this app!
Date published: 2023-03-03
Rated 5 out of 5 by from Super Easy I thought I had a complicated situation with a new home, business and working in two states. Clearly not a challenge for Dolly.
Date published: 2023-03-03
Rated 5 out of 5 by from great easy step by step i imagined it to be way more differcult.
Date published: 2023-03-03
Rated 2 out of 5 by from My Use of Turbo Tax I am somewhat disappointed this year because of the cost. When I started my return, there was a discount (which amounted to a difference of $72). While I understand that the discount time period has an end date, there should be a way to LOCK in the discount if I start it within the special time frame. It wasn't because of procrastination on my part...rather, I was waiting on a document from an investment firm to make certain that I had reported everything. When I went back into TurboTax, the special price was gone. $70 may be "pocket change" to some, but it is a lot to me.
Date published: 2023-03-03
Rated 3 out of 5 by from It works! I've used Turbotax for years and it has served it's purpose. The actual person assistance is professional and cordial, but will probably read the same prompts you have access to, so no new information but very nice.
Date published: 2023-03-03
Rated 5 out of 5 by from Thank you Once I figured out how to file for free, it was great.
Date published: 2023-03-03
Rated 1 out of 5 by from tell me its free but it cost $239 when all is said I could have paid much less with HR Block. Turbo tax claimed my return would be free but they charged me $239
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 2566