TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Experience with Turbo Tax Overall the process was somewhat easy. I had to do two state returns. It was alittle confusing on the WV return. There is a section where you have to divide the income between states. But when I put the OK in in that bracket it added it to my WV income.. Which really thru off my return. When I completed it initially it shown that I owned money but I knew that it was wrong. I manually went to WV Tax charts to compare. It showned that I was due a return. Based off that, I had to figure out what I did wrong. I tried your echat , which was useless. I did trial and error until I figured it out. I also would like to review the actual 1040 form that you fill out to compare what I had put in. Along with the state form. I have done my own taxes for 50 years and being able to see those form completed by you before I had to submit to the IRS would have been a big help. Txs Floyd
Date published: 2023-02-02
Rated 5 out of 5 by from good very good service glad for turbo tax. Very nice service
Date published: 2023-02-02
Rated 5 out of 5 by from Great Option Clear, quick and accurate. She also met my timeline and adjusted her schedule
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax Easy to use, User Friendly Turbotax has always been the easiest to use to get the best possible refund! I will always continue to use Turbotax!!
Date published: 2023-02-02
Rated 5 out of 5 by from Easy Love it the help was outstanding and the Agents are Great
Date published: 2023-02-02
Rated 5 out of 5 by from Quick and Easy Easy + Fast = Painless -- have used TurboTax for several years now and it seems to be more straightforward and easier each year.
Date published: 2023-02-02
Rated 2 out of 5 by from getting too expencive you keep raising your prices, I'll be using a different service next year, charging me 40 bucks for the luxury of paying you the other 80 is just stupid greed. I hate this program, and I hate this system. after 8 years, so long.
Date published: 2023-02-02
Rated 1 out of 5 by from too expensive! All the financial info pulled from last year, all that was needed was to plug in different numbers and that cost $150? with no effort on your part! Prior to using Turbotax I did them by hand and completed in less than an hour, your "service" took over 2 hours!
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is awesome great program 8 years in a row, easy to use and file
Date published: 2023-02-02
Rated 5 out of 5 by from I've been using turbo tax for 5+ years now !!! TurboTax is professional fast and easy I've been using them for over 5 years. Excellent service friendly customer support and professionalism at all times I love using TurboTax and I will be using them next year too !!!
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2501
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Experience with Turbo Tax Overall the process was somewhat easy. I had to do two state returns. It was alittle confusing on the WV return. There is a section where you have to divide the income between states. But when I put the OK in in that bracket it added it to my WV income.. Which really thru off my return. When I completed it initially it shown that I owned money but I knew that it was wrong. I manually went to WV Tax charts to compare. It showned that I was due a return. Based off that, I had to figure out what I did wrong. I tried your echat , which was useless. I did trial and error until I figured it out. I also would like to review the actual 1040 form that you fill out to compare what I had put in. Along with the state form. I have done my own taxes for 50 years and being able to see those form completed by you before I had to submit to the IRS would have been a big help. Txs Floyd
Date published: 2023-02-02
Rated 5 out of 5 by from good very good service glad for turbo tax. Very nice service
Date published: 2023-02-02
Rated 5 out of 5 by from Great Option Clear, quick and accurate. She also met my timeline and adjusted her schedule
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax Easy to use, User Friendly Turbotax has always been the easiest to use to get the best possible refund! I will always continue to use Turbotax!!
Date published: 2023-02-02
Rated 5 out of 5 by from Easy Love it the help was outstanding and the Agents are Great
Date published: 2023-02-02
Rated 5 out of 5 by from Quick and Easy Easy + Fast = Painless -- have used TurboTax for several years now and it seems to be more straightforward and easier each year.
Date published: 2023-02-02
Rated 2 out of 5 by from getting too expencive you keep raising your prices, I'll be using a different service next year, charging me 40 bucks for the luxury of paying you the other 80 is just stupid greed. I hate this program, and I hate this system. after 8 years, so long.
Date published: 2023-02-02
Rated 1 out of 5 by from too expensive! All the financial info pulled from last year, all that was needed was to plug in different numbers and that cost $150? with no effort on your part! Prior to using Turbotax I did them by hand and completed in less than an hour, your "service" took over 2 hours!
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is awesome great program 8 years in a row, easy to use and file
Date published: 2023-02-02
Rated 5 out of 5 by from I've been using turbo tax for 5+ years now !!! TurboTax is professional fast and easy I've been using them for over 5 years. Excellent service friendly customer support and professionalism at all times I love using TurboTax and I will be using them next year too !!!
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2501