TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Thanks Turbo Tax My taxes were done by Tracy she was very professional responded very quickly to all my messages and chat . She took the time out to really help me understand everything about my return . I am extremely happy I chose turbo tax live . Thanks Tracy, and Turbo Tax I will be using Turbo Tax again next year .
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax worked easier than usual. Worked well. Don't know why it didn't import my old tax information, it usually does.
Date published: 2021-04-22
Rated 4 out of 5 by from Works good Takes time but works well. I go for Max protection just in case something goes wrong. Stay safe kids.
Date published: 2021-04-22
Rated 5 out of 5 by from Awesome I have been using TurboTax for the past several years and it is easy to use.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax service is the best! Turbo tax is simple enough for anyone with no tax experience to use, and even if you have questions there's always a turbo tax expert available to answer questions.
Date published: 2021-04-22
Rated 5 out of 5 by from Simple! I've used different filing methods in the past and this is the most simple and easy to use website.
Date published: 2021-04-22
Rated 3 out of 5 by from Stop asking me to upgrade!! I got the taxes done, but had many problems. Worst was the auto-download of bank and investment forms didn't happen for all accounts. I would have saved much time if you would have told me I could take a picture of my form (1099), save as PDF, and then upload. I thought the electronic version had to come from the financial institution to be auto-inserted. I was irritated by the constant request to upgrade. Ask ONCE, then stop it! Lastly, you have my address; the software should automatically find my state and local sales tax rate(s)! Your price is too high for a senior citizen with very modest retirement income. All this is why I give you an "average" rating, but I acknowledge I know of no other (better) program to use.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax was easy Easy to download - had some problems refiling but Turbo Tax helped me refile return
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax Very easy to use and lots of professional help if you need it.
Date published: 2021-04-22
Rated 5 out of 5 by from The Tax Dream Team!!!! Such an amazing tool, helped me navigate all my tax questions!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2495
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thanks Turbo Tax My taxes were done by Tracy she was very professional responded very quickly to all my messages and chat . She took the time out to really help me understand everything about my return . I am extremely happy I chose turbo tax live . Thanks Tracy, and Turbo Tax I will be using Turbo Tax again next year .
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax worked easier than usual. Worked well. Don't know why it didn't import my old tax information, it usually does.
Date published: 2021-04-22
Rated 4 out of 5 by from Works good Takes time but works well. I go for Max protection just in case something goes wrong. Stay safe kids.
Date published: 2021-04-22
Rated 5 out of 5 by from Awesome I have been using TurboTax for the past several years and it is easy to use.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax service is the best! Turbo tax is simple enough for anyone with no tax experience to use, and even if you have questions there's always a turbo tax expert available to answer questions.
Date published: 2021-04-22
Rated 5 out of 5 by from Simple! I've used different filing methods in the past and this is the most simple and easy to use website.
Date published: 2021-04-22
Rated 3 out of 5 by from Stop asking me to upgrade!! I got the taxes done, but had many problems. Worst was the auto-download of bank and investment forms didn't happen for all accounts. I would have saved much time if you would have told me I could take a picture of my form (1099), save as PDF, and then upload. I thought the electronic version had to come from the financial institution to be auto-inserted. I was irritated by the constant request to upgrade. Ask ONCE, then stop it! Lastly, you have my address; the software should automatically find my state and local sales tax rate(s)! Your price is too high for a senior citizen with very modest retirement income. All this is why I give you an "average" rating, but I acknowledge I know of no other (better) program to use.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax was easy Easy to download - had some problems refiling but Turbo Tax helped me refile return
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax Very easy to use and lots of professional help if you need it.
Date published: 2021-04-22
Rated 5 out of 5 by from The Tax Dream Team!!!! Such an amazing tool, helped me navigate all my tax questions!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2495