TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 2 out of 5 by from Extremely frustrated! I couldn't use TurboTax last year because my old iMac could not support it. Last year I used Credit Karma Tax (now owned by Intuit). I wasn't able to retrieve those 2020 returns. I had to do lots of inputing. I tried to eFile twice, but the IRS turned it down each time. I used the AGI from the 2020 paper return, but it did not work. I have a brand new iMac, but my old printer will not work with it. It still works with my old iMac. So I couldn't print out my returns from TurboTax. I did manage to save them to iCloud and access them on my old iMac and printed them out. I am exhausted. I will have to file by mail. I haven't gone through all 28 pages yet. I hope all is OK and I manage to get my refunds. I did try to call TurboTax for help and the automated system shut me down. I was so frustrated and anxious that I was up all night.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Excellent Services from Mayte help all the way doing our taxes
Date published: 2022-04-09
Rated 5 out of 5 by from Loved Itsedgdg Easy to use, helpful tips, sdghbdfghdfgreat explanations.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax was a bit expensive. Overall, I was satisfied with TurboTax professional and the product. The fee was high for the work I had done.
Date published: 2022-04-09
Rated 5 out of 5 by from very nice and awsome easy and good experience for me.I always do it on Turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by from Helpful I needed a lot of advice this year. I had some unusual circumstances and had to file 3 state income taxes. Your experts, especially Amy, were patient and very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from Hope is an awesome CPA Hope made filing my taxes super easy! She is super knowledgeable!
Date published: 2022-04-09
Rated 4 out of 5 by from Bit pricey. Fairly easy to use. Good information online if you have questions. Good to research your situation as much as possible before you start. Always ends up costing more than determined at first.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax was a breeze it was very user friendly and i will be using t again next year.
Date published: 2022-04-09
Rated 4 out of 5 by from Very happy with Turbo Tax i have used turo tax for the last several years and like the system. Did have a problem this year. For some reason I worked on my return and needed to save it and finish it at a later date. When I returned to finish it, I could not find it. Also another return was lost too! I had to reenter all my info for this year. I don't know if it was the programs fault or if the computer had the problem. I checked and everything else on the computer was still there except for the 2020 returns and the one that I was working on.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2482
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Extremely frustrated! I couldn't use TurboTax last year because my old iMac could not support it. Last year I used Credit Karma Tax (now owned by Intuit). I wasn't able to retrieve those 2020 returns. I had to do lots of inputing. I tried to eFile twice, but the IRS turned it down each time. I used the AGI from the 2020 paper return, but it did not work. I have a brand new iMac, but my old printer will not work with it. It still works with my old iMac. So I couldn't print out my returns from TurboTax. I did manage to save them to iCloud and access them on my old iMac and printed them out. I am exhausted. I will have to file by mail. I haven't gone through all 28 pages yet. I hope all is OK and I manage to get my refunds. I did try to call TurboTax for help and the automated system shut me down. I was so frustrated and anxious that I was up all night.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Excellent Services from Mayte help all the way doing our taxes
Date published: 2022-04-09
Rated 5 out of 5 by from Loved Itsedgdg Easy to use, helpful tips, sdghbdfghdfgreat explanations.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax was a bit expensive. Overall, I was satisfied with TurboTax professional and the product. The fee was high for the work I had done.
Date published: 2022-04-09
Rated 5 out of 5 by from very nice and awsome easy and good experience for me.I always do it on Turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by from Helpful I needed a lot of advice this year. I had some unusual circumstances and had to file 3 state income taxes. Your experts, especially Amy, were patient and very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from Hope is an awesome CPA Hope made filing my taxes super easy! She is super knowledgeable!
Date published: 2022-04-09
Rated 4 out of 5 by from Bit pricey. Fairly easy to use. Good information online if you have questions. Good to research your situation as much as possible before you start. Always ends up costing more than determined at first.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax was a breeze it was very user friendly and i will be using t again next year.
Date published: 2022-04-09
Rated 4 out of 5 by from Very happy with Turbo Tax i have used turo tax for the last several years and like the system. Did have a problem this year. For some reason I worked on my return and needed to save it and finish it at a later date. When I returned to finish it, I could not find it. Also another return was lost too! I had to reenter all my info for this year. I don't know if it was the programs fault or if the computer had the problem. I checked and everything else on the computer was still there except for the 2020 returns and the one that I was working on.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2482