TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from An easy way to file my taxes. Easy to use and saves previous years taxes so don't have to go digging around for information.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome service My agent was very helpful and fast when filing! She was very knowledgeable.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome Excellent, when needed, helped provided within 10 minutes.
Date published: 2022-04-06
Rated 5 out of 5 by from Great Service This is an excellent tool for filing simple tax returns. I've been using this service for several years now and it makes things so much easier than filing paper returns like I used to.
Date published: 2022-04-06
Rated 5 out of 5 by from Have used for 20 years and how TurboTax - Great I am not a financial person and would appreciate a friendlier way of asking and receiving questions on Tax Issues. Many times i have explored the provided information only to find that the issue is not really addressed, or is answered in a way that only an accountant can understand.
Date published: 2022-04-06
Rated 3 out of 5 by from Still too complicated for multiple incomes…….aaaaa Still too complicated for multiple incomes….aaaaaaaaa
Date published: 2022-04-06
Rated 5 out of 5 by from TURBO TAX IS OUTSTANDING!!! I HAVE USED TURBO TAX FOR MANY YEARS. I WILL CONTINUE TO USE THEM IN THE FUTURE
Date published: 2022-04-06
Rated 5 out of 5 by from I APPRECIATE TURBO TAX Helped me so much to get through all my tax jargon easily and effectively. I use it every year.
Date published: 2022-04-06
Rated 5 out of 5 by from Got the job done The help and guide text is a big plus for this program. Gets you focused on areas you should consider or need to address. Very sure footed. Occasionally it seems to overlook something that needs to be filled out, especially with state form, but another pass, it flags the item. Such as phone number for state form, for instance. But overall, the product is very well designed.
Date published: 2022-04-06
Rated 3 out of 5 by from Getting harder to use Turbo Tax has gotten harder to use. First, it kept asking for the same questions to be answered even though I was saving my progress and when I would go back to check an item I would need to answer the questions again. Also, you used to be able to go back to see all of the categories at any time if you wanted to check on your work. I had a major issue with something called 1288 which is a child tax credit. I don't have dependent children and don't even remember answering a question about it. I had to search the TT site to find a solution and tried several before I stumbled onto a solution myself.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from An easy way to file my taxes. Easy to use and saves previous years taxes so don't have to go digging around for information.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome service My agent was very helpful and fast when filing! She was very knowledgeable.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome Excellent, when needed, helped provided within 10 minutes.
Date published: 2022-04-06
Rated 5 out of 5 by from Great Service This is an excellent tool for filing simple tax returns. I've been using this service for several years now and it makes things so much easier than filing paper returns like I used to.
Date published: 2022-04-06
Rated 5 out of 5 by from Have used for 20 years and how TurboTax - Great I am not a financial person and would appreciate a friendlier way of asking and receiving questions on Tax Issues. Many times i have explored the provided information only to find that the issue is not really addressed, or is answered in a way that only an accountant can understand.
Date published: 2022-04-06
Rated 3 out of 5 by from Still too complicated for multiple incomes…….aaaaa Still too complicated for multiple incomes….aaaaaaaaa
Date published: 2022-04-06
Rated 5 out of 5 by from TURBO TAX IS OUTSTANDING!!! I HAVE USED TURBO TAX FOR MANY YEARS. I WILL CONTINUE TO USE THEM IN THE FUTURE
Date published: 2022-04-06
Rated 5 out of 5 by from I APPRECIATE TURBO TAX Helped me so much to get through all my tax jargon easily and effectively. I use it every year.
Date published: 2022-04-06
Rated 5 out of 5 by from Got the job done The help and guide text is a big plus for this program. Gets you focused on areas you should consider or need to address. Very sure footed. Occasionally it seems to overlook something that needs to be filled out, especially with state form, but another pass, it flags the item. Such as phone number for state form, for instance. But overall, the product is very well designed.
Date published: 2022-04-06
Rated 3 out of 5 by from Getting harder to use Turbo Tax has gotten harder to use. First, it kept asking for the same questions to be answered even though I was saving my progress and when I would go back to check an item I would need to answer the questions again. Also, you used to be able to go back to see all of the categories at any time if you wanted to check on your work. I had a major issue with something called 1288 which is a child tax credit. I don't have dependent children and don't even remember answering a question about it. I had to search the TT site to find a solution and tried several before I stumbled onto a solution myself.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2460