TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from I will never use Turbo Tax again I've filed taxes with you guys for 4 years and never have had a problem. This year you guys rejected information 4 times and now want me to mail my taxes in 1 day before the deadline. That isn't fair because I payed Turbotax I want my refund for that as well.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is thorough (but with bumps) Overall saved a huge amount of time. It often fails to capture dollar amounts when it offers to take a picture of 1099's. And the creation/deletion of line items (e.g. interest from banks) is overly complicated and confusing.
Date published: 2023-04-15
Rated 4 out of 5 by from Quick, Easy to understand and user friendly Makes it really easy to complete the process. I do find difficulty with help when utilizing the chat service but have in the past used the phone help when in a pinch and have had good results.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is quick and easy Breaks down everything so that it makes sense! Even with all the changes in my life, I finished my taxes faster than last year. I feel good using TurboTax because it covers everything so I can't forget or make a mistake.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is the best. I have used TurboTax for over twenty years. It has always been the quickest, cheapest, easy-to-use process ever.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy Last year I used an expert and he forgot to add my son has a dependent. That was frustrating. I used the do you own taxes option and had more success and ease.
Date published: 2023-04-15
Rated 1 out of 5 by from Awful Turbo Tax does get you the m0st refund but you have to jump through hoops to do it. Plus charging for filing with the state? Why would you not include this in your already exorbitant software price. I hope the fed returns to allowing people to file for free by supplying forms at the PO or the Libraries
Date published: 2023-04-15
Rated 2 out of 5 by from TOO EXPENSIVE!!! too expensive, will file differently next year and going forward
Date published: 2023-04-15
Rated 2 out of 5 by from CONFUSING TOO MUCH TIME WITH ADS AND JUNK 4 CHARACTERS TO SHORT? VERY EXPENSIVE
Date published: 2023-04-15
Rated 5 out of 5 by from Easier than Expected I was not looking forward to filing taxes since I lived in multiple states last year, but the filing process was relatively pain-free.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2448
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I will never use Turbo Tax again I've filed taxes with you guys for 4 years and never have had a problem. This year you guys rejected information 4 times and now want me to mail my taxes in 1 day before the deadline. That isn't fair because I payed Turbotax I want my refund for that as well.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is thorough (but with bumps) Overall saved a huge amount of time. It often fails to capture dollar amounts when it offers to take a picture of 1099's. And the creation/deletion of line items (e.g. interest from banks) is overly complicated and confusing.
Date published: 2023-04-15
Rated 4 out of 5 by from Quick, Easy to understand and user friendly Makes it really easy to complete the process. I do find difficulty with help when utilizing the chat service but have in the past used the phone help when in a pinch and have had good results.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is quick and easy Breaks down everything so that it makes sense! Even with all the changes in my life, I finished my taxes faster than last year. I feel good using TurboTax because it covers everything so I can't forget or make a mistake.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is the best. I have used TurboTax for over twenty years. It has always been the quickest, cheapest, easy-to-use process ever.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy Last year I used an expert and he forgot to add my son has a dependent. That was frustrating. I used the do you own taxes option and had more success and ease.
Date published: 2023-04-15
Rated 1 out of 5 by from Awful Turbo Tax does get you the m0st refund but you have to jump through hoops to do it. Plus charging for filing with the state? Why would you not include this in your already exorbitant software price. I hope the fed returns to allowing people to file for free by supplying forms at the PO or the Libraries
Date published: 2023-04-15
Rated 2 out of 5 by from TOO EXPENSIVE!!! too expensive, will file differently next year and going forward
Date published: 2023-04-15
Rated 2 out of 5 by from CONFUSING TOO MUCH TIME WITH ADS AND JUNK 4 CHARACTERS TO SHORT? VERY EXPENSIVE
Date published: 2023-04-15
Rated 5 out of 5 by from Easier than Expected I was not looking forward to filing taxes since I lived in multiple states last year, but the filing process was relatively pain-free.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2448