TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy filing Been using for 8 years with no issues. The site makes filing taxes very easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome I liked the option of using a QR code and taking a picture of a document on my phone. That was super cool and convenient. The refund/owed amount at the top is always cool. The approximated time to complete the return was fantastic. I always underestimate the time it takes.
Date published: 2023-04-16
Rated 3 out of 5 by from Expensive I've been using TurboTax for years. I am starting to find the service to be a bit costly. I do find the platform to be very easy and simple to use, which is why I have continued to use this service over the last 8 years.
Date published: 2023-04-16
Rated 2 out of 5 by from I guess it worked eventually The whole process is awful, and the fact that this isn't just handled by the government (like every other developed nation on the planet) continues to blow my mind.
Date published: 2023-04-16
Rated 4 out of 5 by from Disappointing I have been on automatic purchase for years. I paid for the 2022 turbo tax product in November of 2022. The program wouldn't allow me to file without paying a second time. I requested assistance, was told I would receive a call back within 5 minutes. That was 2 hours ago. So I just paid again and will figure out how to get the $$ back.
Date published: 2023-04-16
Rated 2 out of 5 by from Not a Turbo Tax Fan Anymore Not a fan of turbo tax this year. Only got 1 free state. In past we got a free Michigan with all 4 or 5 returns we filed. Seemed like lots of extra struggles and fees. Not thinking we'll use again next year. I paid extra for audit defense this year because I have so little confidence in the accuracy of the program compared to past years.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBOTAX IS OUR "GO TO", MORE THAN 10 YEARS IT IS PRETTY EASY AS LONG AS YOU HAVE ALL OF YOUR INFORMATION LINED UP AND READY TO GO.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome Ease of use. Reliability over the years and audit protection.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is easy to use been doing my own taxes for 8yrs. easy to follow and very helpful info as you go
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Tool I used to use TurboTax and as my life got more complicated, I started using accountants. Then I realized they are just using software like TurboTax. They have helped with some sticky situations, but I don't think it was anything I could not figure out myself. Also, I realized I still have to do the hard part (gathering all the correct materials) if I use an accountant or not. So, now I've gone back to using Turbo Tax (even with complicated returns) and it all works just fine. And, I'm in control of the process, takes place on my schedule and I save money.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2423
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy filing Been using for 8 years with no issues. The site makes filing taxes very easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome I liked the option of using a QR code and taking a picture of a document on my phone. That was super cool and convenient. The refund/owed amount at the top is always cool. The approximated time to complete the return was fantastic. I always underestimate the time it takes.
Date published: 2023-04-16
Rated 3 out of 5 by from Expensive I've been using TurboTax for years. I am starting to find the service to be a bit costly. I do find the platform to be very easy and simple to use, which is why I have continued to use this service over the last 8 years.
Date published: 2023-04-16
Rated 2 out of 5 by from I guess it worked eventually The whole process is awful, and the fact that this isn't just handled by the government (like every other developed nation on the planet) continues to blow my mind.
Date published: 2023-04-16
Rated 4 out of 5 by from Disappointing I have been on automatic purchase for years. I paid for the 2022 turbo tax product in November of 2022. The program wouldn't allow me to file without paying a second time. I requested assistance, was told I would receive a call back within 5 minutes. That was 2 hours ago. So I just paid again and will figure out how to get the $$ back.
Date published: 2023-04-16
Rated 2 out of 5 by from Not a Turbo Tax Fan Anymore Not a fan of turbo tax this year. Only got 1 free state. In past we got a free Michigan with all 4 or 5 returns we filed. Seemed like lots of extra struggles and fees. Not thinking we'll use again next year. I paid extra for audit defense this year because I have so little confidence in the accuracy of the program compared to past years.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBOTAX IS OUR "GO TO", MORE THAN 10 YEARS IT IS PRETTY EASY AS LONG AS YOU HAVE ALL OF YOUR INFORMATION LINED UP AND READY TO GO.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome Ease of use. Reliability over the years and audit protection.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is easy to use been doing my own taxes for 8yrs. easy to follow and very helpful info as you go
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Tool I used to use TurboTax and as my life got more complicated, I started using accountants. Then I realized they are just using software like TurboTax. They have helped with some sticky situations, but I don't think it was anything I could not figure out myself. Also, I realized I still have to do the hard part (gathering all the correct materials) if I use an accountant or not. So, now I've gone back to using Turbo Tax (even with complicated returns) and it all works just fine. And, I'm in control of the process, takes place on my schedule and I save money.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2423