TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Only way to file taxes. Used Turbo Tax over the years. If I had a problem I knew I was just a phone call away to get an answer. Turbo Tax is great.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax has been great! I have needed to use Turbo Tax Premier for the last few years now, for additional tax reporting for our situation. I like Turbo tax for the ease of "step by step" process and efile.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is too expensive TurboTax charged me $276 to file my taxes after they advertise free service. This is also my 5th year in a row filing with them and will be my last.
Date published: 2023-04-15
Rated 3 out of 5 by from Claims of "easy" are false. Still need to do tons of reading each time. Claims of "easy" are false. It makes me uneasy that I'm getting the best return. WI state is even more cryptic. Tons of reading ... it's step by step but you still need to always answer to question "Is this applicable to me?" "What is this they're talking about?"
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Rocks! First time filing my own taxes and it sent smoothly. Marya was outstanding as she assisted me online.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use!! It was very easy to file my taxes with TurboTax. The website is designed to provide guidance and information when I needed additional information or didn't understand a particular form. I will definitely be using this service again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Wow! Quick and easy This was a very smooth process! I was able to do this all by myself.
Date published: 2023-04-15
Rated 1 out of 5 by from Frustration World I have been using Turbo Tax for more than a decade, and up until this year have been satisfied. However, stupid problems trying to delete Form 8915-F took four days to resolve, with no help from customer service. And then to have my e-filing rejected 3x, even though all the numbers were the same as last year. Only to receive a message that I didn't use Turbo Tax last year, when I did. I'm mailing it in--both my return and my use of your services in the future.
Date published: 2023-04-15
Rated 5 out of 5 by from glad to have it done It is finish!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-15
Rated 5 out of 5 by from I have been using Turbo Tax for years It cost me more than i expected because I contributed to an IRA
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Only way to file taxes. Used Turbo Tax over the years. If I had a problem I knew I was just a phone call away to get an answer. Turbo Tax is great.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax has been great! I have needed to use Turbo Tax Premier for the last few years now, for additional tax reporting for our situation. I like Turbo tax for the ease of "step by step" process and efile.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is too expensive TurboTax charged me $276 to file my taxes after they advertise free service. This is also my 5th year in a row filing with them and will be my last.
Date published: 2023-04-15
Rated 3 out of 5 by from Claims of "easy" are false. Still need to do tons of reading each time. Claims of "easy" are false. It makes me uneasy that I'm getting the best return. WI state is even more cryptic. Tons of reading ... it's step by step but you still need to always answer to question "Is this applicable to me?" "What is this they're talking about?"
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Rocks! First time filing my own taxes and it sent smoothly. Marya was outstanding as she assisted me online.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use!! It was very easy to file my taxes with TurboTax. The website is designed to provide guidance and information when I needed additional information or didn't understand a particular form. I will definitely be using this service again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Wow! Quick and easy This was a very smooth process! I was able to do this all by myself.
Date published: 2023-04-15
Rated 1 out of 5 by from Frustration World I have been using Turbo Tax for more than a decade, and up until this year have been satisfied. However, stupid problems trying to delete Form 8915-F took four days to resolve, with no help from customer service. And then to have my e-filing rejected 3x, even though all the numbers were the same as last year. Only to receive a message that I didn't use Turbo Tax last year, when I did. I'm mailing it in--both my return and my use of your services in the future.
Date published: 2023-04-15
Rated 5 out of 5 by from glad to have it done It is finish!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-15
Rated 5 out of 5 by from I have been using Turbo Tax for years It cost me more than i expected because I contributed to an IRA
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2416