TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from As usual excellent Turbo tax expert was very helpful. Saved me additional $690.
Date published: 2021-04-24
Rated 4 out of 5 by from Same ol' consistently thorough product: Delivers! Quicker than ever, methodically thorough, saves time by auto transfer of prior year data. Thought I would get the $20 discount, but could not locate a "service code" from the offer email I received. So I paid full price this time...
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax was great I really enjoyed using Turbo tax. It was informative and easy to navigate.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use I am filing returns first time by myself, its is easy to use with a great guide lines all well documentation. I like the process it takes while filing.
Date published: 2021-04-24
Rated 2 out of 5 by from Good product after I switched computers I'm very disappointed this year with a glitch in the installation process for TurbTax. I've used TurboTax for years and never had an issue. This year I attempted to load the software on a new Dell Inspiron laptop and the installation would stall at the activation step. I tried multiple times to get it to work, but I could not get passed the activation point. I attempted with both the CD and the download process. I tried to use the help system, but had no luck finding anything after a couple of hours of frustration. On a couple of occasions the system actually congratulated itself for helping me solve my problem, which it did not do. I noted several other people with similar issues on the internet and they also indicated no luck with the Intuit help system. Eventually I installed it on another computer and it worked fine. Very disappointing, especially the lack of a responsive help system! This makes me question whether I will reorder for next year.
Date published: 2021-04-24
Rated 5 out of 5 by from I Am Grateful for TurboTax I'm not a math person, in fact I'm terrible about keeping on top of things where math is involved. Therefore, TurboTax is my best friend when its time to do taxes...I can do my own because its so user friendly and upbeat, helping me not dip into depression!
Date published: 2021-04-24
Rated 5 out of 5 by from Very Easy Very easy to fill in the information. Good explanations offered when needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Worked well this time John was extremely helpful and knowledgable. Where did you find this guy!!
Date published: 2021-04-24
Rated 5 out of 5 by from Ask for Jarrett I mentioned earlier Jarrett was absolutely amazing somewhere I messed up filing my taxes on my own swear I owed roughly $5,000 Jarrett was able to correct my mistakes ensuring I received a full refund
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax I have used Turbo Tax for years now. Last year I needed the gross income number from 2018 but could not locate that number, because I could locate my 2018 return. I must have used my other email address, I will start looking for 2018 again on your site because I never filed taxes last year but I did pay!
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2407
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from As usual excellent Turbo tax expert was very helpful. Saved me additional $690.
Date published: 2021-04-24
Rated 4 out of 5 by from Same ol' consistently thorough product: Delivers! Quicker than ever, methodically thorough, saves time by auto transfer of prior year data. Thought I would get the $20 discount, but could not locate a "service code" from the offer email I received. So I paid full price this time...
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax was great I really enjoyed using Turbo tax. It was informative and easy to navigate.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use I am filing returns first time by myself, its is easy to use with a great guide lines all well documentation. I like the process it takes while filing.
Date published: 2021-04-24
Rated 2 out of 5 by from Good product after I switched computers I'm very disappointed this year with a glitch in the installation process for TurbTax. I've used TurboTax for years and never had an issue. This year I attempted to load the software on a new Dell Inspiron laptop and the installation would stall at the activation step. I tried multiple times to get it to work, but I could not get passed the activation point. I attempted with both the CD and the download process. I tried to use the help system, but had no luck finding anything after a couple of hours of frustration. On a couple of occasions the system actually congratulated itself for helping me solve my problem, which it did not do. I noted several other people with similar issues on the internet and they also indicated no luck with the Intuit help system. Eventually I installed it on another computer and it worked fine. Very disappointing, especially the lack of a responsive help system! This makes me question whether I will reorder for next year.
Date published: 2021-04-24
Rated 5 out of 5 by from I Am Grateful for TurboTax I'm not a math person, in fact I'm terrible about keeping on top of things where math is involved. Therefore, TurboTax is my best friend when its time to do taxes...I can do my own because its so user friendly and upbeat, helping me not dip into depression!
Date published: 2021-04-24
Rated 5 out of 5 by from Very Easy Very easy to fill in the information. Good explanations offered when needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Worked well this time John was extremely helpful and knowledgable. Where did you find this guy!!
Date published: 2021-04-24
Rated 5 out of 5 by from Ask for Jarrett I mentioned earlier Jarrett was absolutely amazing somewhere I messed up filing my taxes on my own swear I owed roughly $5,000 Jarrett was able to correct my mistakes ensuring I received a full refund
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax I have used Turbo Tax for years now. Last year I needed the gross income number from 2018 but could not locate that number, because I could locate my 2018 return. I must have used my other email address, I will start looking for 2018 again on your site because I never filed taxes last year but I did pay!
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2407