TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from glitches As always I had to circumnavigate again and again to make any corrections. The program would not let me save my files without workarounds and then would not allow me to file with a small error message which was corrected by me in the forms option. At one point it appeared that the download update had erased 20 hrs of work but somehow the file was recovered. I will think twice about using TT next year unless i see some documentation that sloppy programming was corrected.
Date published: 2021-03-22
Rated 1 out of 5 by from doesn't work well at all. horrible backend Horrible backend to this system, seems like there is no testing and more effort is put on the GUI. I had to re-enter data during the review process even though I did enter them when being walked through. I went back to the various location in the walk through wizard and my info was saved but never transferred over to the actual tax form. Also there is little to no explanation or help when fixing items during the review process. There is no customer support, the community provide little help or guidance. impossible to get in contact with anyone UNLESS you want to pay for it.
Date published: 2021-03-22
Rated 5 out of 5 by from Great Help The turbo tax team was a huge help to me since my family and I moved states sold and bought a home and added a baby to the family not to mention a few more out of the out of ordinary tax situations, plus they saved me about 600 bucks since I used turbo tax instead of my usual tax service.
Date published: 2021-03-22
Rated 4 out of 5 by from turbo tax is consistent I use turbo tax to bring the information forward that does not change. I have used tax act also and find TurboTax a bit easier.
Date published: 2021-03-22
Rated 3 out of 5 by from turbo tax forced me to pay extra $40 for services not required. very misleading
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is awsome great exerience, we got more back using turbo tax this year
Date published: 2021-03-22
Rated 3 out of 5 by from Disappointed in this years edition Although I have filed with TurboTax for several years, it was unable to pull in any information from previous returns. Being unable to view my return at any time prior to filing, I felt this was a disadvantage from previous years. Will wait until next year to see if these conditions improve.
Date published: 2021-03-22
Rated 5 out of 5 by from In and out with what I needed Used TurboTax Deluxe for years, first time using TT Business for LLC filing. Worked as expected, great product. Thank You.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy As long as you have all of your information, filing with Turbo Tax is simple and easy.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use As always, we had no problems following the guidelines throughout the entire process.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 2399
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from glitches As always I had to circumnavigate again and again to make any corrections. The program would not let me save my files without workarounds and then would not allow me to file with a small error message which was corrected by me in the forms option. At one point it appeared that the download update had erased 20 hrs of work but somehow the file was recovered. I will think twice about using TT next year unless i see some documentation that sloppy programming was corrected.
Date published: 2021-03-22
Rated 1 out of 5 by from doesn't work well at all. horrible backend Horrible backend to this system, seems like there is no testing and more effort is put on the GUI. I had to re-enter data during the review process even though I did enter them when being walked through. I went back to the various location in the walk through wizard and my info was saved but never transferred over to the actual tax form. Also there is little to no explanation or help when fixing items during the review process. There is no customer support, the community provide little help or guidance. impossible to get in contact with anyone UNLESS you want to pay for it.
Date published: 2021-03-22
Rated 5 out of 5 by from Great Help The turbo tax team was a huge help to me since my family and I moved states sold and bought a home and added a baby to the family not to mention a few more out of the out of ordinary tax situations, plus they saved me about 600 bucks since I used turbo tax instead of my usual tax service.
Date published: 2021-03-22
Rated 4 out of 5 by from turbo tax is consistent I use turbo tax to bring the information forward that does not change. I have used tax act also and find TurboTax a bit easier.
Date published: 2021-03-22
Rated 3 out of 5 by from turbo tax forced me to pay extra $40 for services not required. very misleading
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is awsome great exerience, we got more back using turbo tax this year
Date published: 2021-03-22
Rated 3 out of 5 by from Disappointed in this years edition Although I have filed with TurboTax for several years, it was unable to pull in any information from previous returns. Being unable to view my return at any time prior to filing, I felt this was a disadvantage from previous years. Will wait until next year to see if these conditions improve.
Date published: 2021-03-22
Rated 5 out of 5 by from In and out with what I needed Used TurboTax Deluxe for years, first time using TT Business for LLC filing. Worked as expected, great product. Thank You.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy As long as you have all of your information, filing with Turbo Tax is simple and easy.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use As always, we had no problems following the guidelines throughout the entire process.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 2399