TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy!! Paying taxes is so easy here. Step by step walk-throughs. No issues.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax has false promises, is clunky, confusing This has been one of the worst experiences of my life – and I served in the army and went through some pretty bad experiences.
Date published: 2023-04-15
Rated 4 out of 5 by from Still A Great Product Still a great product; however, some of the directions are a little ambiguous and difficult to understand what they are trying to tell you to do. It added a lot of time to have to reread the directions or caused me to have to go back and redo things. But still, the outcome as great.
Date published: 2023-04-15
Rated 1 out of 5 by from Many Frustrating Experiences Software download was hard to find online and online browser filing makes it seem like you need to re-pay for a product you already purchase. Many times the continue button on popup screens was almost unclickable to advance the filing. Had to pull the window up as far as it would go to reveal only a fraction of the continue button. Filing auto completed state tax and went to review for the entire form without bringing me to the deductions page.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Easy I had my taxes done in an hour. Very easy to use. I 10/10 recommend it, and will use it again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Except... I didn't like the review when it asked for clarification but it didn't really help finding the answer. Bring up a picture of the document where I can find the answer or where the empty spot that TT needs my clarification. Not a fan of finding out at the end that you need to double my cost because your product I'm using is not cutting it. Also, $39 to pay you through my refund check? Really?
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax was easier this year. The digital uploads made adding documents easier, which was a huge difference from last year.
Date published: 2023-04-15
Rated 5 out of 5 by from It's good. Realy good. I want to have its baby. I am deeply in love with Turbo Tax and want to have a long term loving relatiionship with it.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax keeps it simple Preparing returns are made quite easy to complete. Seems to get better every year even when my situation changed.
Date published: 2023-04-15
Rated 5 out of 5 by from Love Turbo Tax! The installation process is easy, and it does a great job guiding you through the tax filling process.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy!! Paying taxes is so easy here. Step by step walk-throughs. No issues.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax has false promises, is clunky, confusing This has been one of the worst experiences of my life – and I served in the army and went through some pretty bad experiences.
Date published: 2023-04-15
Rated 4 out of 5 by from Still A Great Product Still a great product; however, some of the directions are a little ambiguous and difficult to understand what they are trying to tell you to do. It added a lot of time to have to reread the directions or caused me to have to go back and redo things. But still, the outcome as great.
Date published: 2023-04-15
Rated 1 out of 5 by from Many Frustrating Experiences Software download was hard to find online and online browser filing makes it seem like you need to re-pay for a product you already purchase. Many times the continue button on popup screens was almost unclickable to advance the filing. Had to pull the window up as far as it would go to reveal only a fraction of the continue button. Filing auto completed state tax and went to review for the entire form without bringing me to the deductions page.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Easy I had my taxes done in an hour. Very easy to use. I 10/10 recommend it, and will use it again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Except... I didn't like the review when it asked for clarification but it didn't really help finding the answer. Bring up a picture of the document where I can find the answer or where the empty spot that TT needs my clarification. Not a fan of finding out at the end that you need to double my cost because your product I'm using is not cutting it. Also, $39 to pay you through my refund check? Really?
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax was easier this year. The digital uploads made adding documents easier, which was a huge difference from last year.
Date published: 2023-04-15
Rated 5 out of 5 by from It's good. Realy good. I want to have its baby. I am deeply in love with Turbo Tax and want to have a long term loving relatiionship with it.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax keeps it simple Preparing returns are made quite easy to complete. Seems to get better every year even when my situation changed.
Date published: 2023-04-15
Rated 5 out of 5 by from Love Turbo Tax! The installation process is easy, and it does a great job guiding you through the tax filling process.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2399