TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 3 out of 5 by
jazraz from
Its ok
I don't like that i wasn't able to manually enter my mortgage interest paid. can i go back and enter it at another time?
Date published: 2021-03-23
Rated 5 out of 5 by
Wakandanidiot from
Helped me do my taxes
Was good at filing my taxes. Without it I wouldn't know how to file because i'm an idiot.
Date published: 2021-03-23
Rated 4 out of 5 by
Julliiaa from
Turbo tax is honestly the best. Anyone can do it!
Enjoys doing my taxes with turbo tax, thanks much!!!!!!
Date published: 2021-03-23
Rated 4 out of 5 by
Charleswren65 from
Super easy
The service is great practically did everything for me
Date published: 2021-03-23
Rated 2 out of 5 by
Steve Cimelli from
After much trouble with Turbotax, Nick saved day
I had a lot of difficulty this year with 'support' personnel not being able to answer questions about an entry on a K-1 from my company. I had trouble getting an 'expert' at an appointment that wasn't an expert. I got to John who researched this, then called me back while I was in a car. He was going to write notes on wha to do so anyone could help me. They weren't stored against my case number. I finally got priority transferred to Nick who was terrific and helped me complete and check my return. Nick alone was terrific. I give Nick 5 stars, not the other 'experts'
Date published: 2021-03-23
Rated 5 out of 5 by
Marion2 from
Turbo Tax is great!
Turbotax is harder to use. I have been using Turbotax for more than ten years. It is much harder to use! The Turbotax expert was very helpful.
Date published: 2021-03-23
Rated 4 out of 5 by
Poosha from
Easier
It's just easier to use and the price is right and if have any problems I know where to go
Date published: 2021-03-23
Rated 5 out of 5 by
Maxine23 from
Just love Turbotax
Turbo Tax is always fast and easy to complete. Recommend for everyone.
Date published: 2021-03-23
Rated 5 out of 5 by
jjaaasmiine from
Turbo Tax was awesome
Turbo Tax was fast and simple. Will be using for next time
Date published: 2021-03-23
Rated 1 out of 5 by
Matt DD from
Bad Customer Service. Misleading Software.
I wanted to delay filing my State Tax return to wait on guidance from my state about unemployment. The software said I could change the way I file using the TurboTax program after I paid but I never had the option and ended up PAYING FOR state tax return and was never given the option to delay my state filing. I called a Customer Service rep and asked for guidance and expressed my frustration and she hung up on my.
All TurboTax® Offerings Reviews - Page 2264
Date published: 2021-03-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
jazraz from
Its ok
I don't like that i wasn't able to manually enter my mortgage interest paid. can i go back and enter it at another time?
Date published: 2021-03-23
Rated 5 out of 5 by
Wakandanidiot from
Helped me do my taxes
Was good at filing my taxes. Without it I wouldn't know how to file because i'm an idiot.
Date published: 2021-03-23
Rated 4 out of 5 by
Julliiaa from
Turbo tax is honestly the best. Anyone can do it!
Enjoys doing my taxes with turbo tax, thanks much!!!!!!
Date published: 2021-03-23
Rated 4 out of 5 by
Charleswren65 from
Super easy
The service is great practically did everything for me
Date published: 2021-03-23
Rated 2 out of 5 by
Steve Cimelli from
After much trouble with Turbotax, Nick saved day
I had a lot of difficulty this year with 'support' personnel not being able to answer questions about an entry on a K-1 from my company. I had trouble getting an 'expert' at an appointment that wasn't an expert. I got to John who researched this, then called me back while I was in a car. He was going to write notes on wha to do so anyone could help me. They weren't stored against my case number. I finally got priority transferred to Nick who was terrific and helped me complete and check my return. Nick alone was terrific. I give Nick 5 stars, not the other 'experts'
Date published: 2021-03-23
Rated 5 out of 5 by
Marion2 from
Turbo Tax is great!
Turbotax is harder to use. I have been using Turbotax for more than ten years. It is much harder to use! The Turbotax expert was very helpful.
Date published: 2021-03-23
Rated 4 out of 5 by
Poosha from
Easier
It's just easier to use and the price is right and if have any problems I know where to go
Date published: 2021-03-23
Rated 5 out of 5 by
Maxine23 from
Just love Turbotax
Turbo Tax is always fast and easy to complete. Recommend for everyone.
Date published: 2021-03-23
Rated 5 out of 5 by
jjaaasmiine from
Turbo Tax was awesome
Turbo Tax was fast and simple. Will be using for next time
Date published: 2021-03-23
Rated 1 out of 5 by
Matt DD from
Bad Customer Service. Misleading Software.
I wanted to delay filing my State Tax return to wait on guidance from my state about unemployment. The software said I could change the way I file using the TurboTax program after I paid but I never had the option and ended up PAYING FOR state tax return and was never given the option to delay my state filing. I called a Customer Service rep and asked for guidance and expressed my frustration and she hung up on my.
All TurboTax® Offerings Reviews - Page 2264
Date published: 2021-03-23