TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Its ok I don't like that i wasn't able to manually enter my mortgage interest paid. can i go back and enter it at another time?
Date published: 2021-03-23
Rated 5 out of 5 by from Helped me do my taxes Was good at filing my taxes. Without it I wouldn't know how to file because i'm an idiot.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo tax is honestly the best. Anyone can do it! Enjoys doing my taxes with turbo tax, thanks much!!!!!!
Date published: 2021-03-23
Rated 4 out of 5 by from Super easy The service is great practically did everything for me
Date published: 2021-03-23
Rated 2 out of 5 by from After much trouble with Turbotax, Nick saved day I had a lot of difficulty this year with 'support' personnel not being able to answer questions about an entry on a K-1 from my company. I had trouble getting an 'expert' at an appointment that wasn't an expert. I got to John who researched this, then called me back while I was in a car. He was going to write notes on wha to do so anyone could help me. They weren't stored against my case number. I finally got priority transferred to Nick who was terrific and helped me complete and check my return. Nick alone was terrific. I give Nick 5 stars, not the other 'experts'
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great! Turbotax is harder to use. I have been using Turbotax for more than ten years. It is much harder to use! The Turbotax expert was very helpful.
Date published: 2021-03-23
Rated 4 out of 5 by from Easier It's just easier to use and the price is right and if have any problems I know where to go
Date published: 2021-03-23
Rated 5 out of 5 by from Just love Turbotax Turbo Tax is always fast and easy to complete. Recommend for everyone.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax was awesome Turbo Tax was fast and simple. Will be using for next time
Date published: 2021-03-23
Rated 1 out of 5 by from Bad Customer Service. Misleading Software. I wanted to delay filing my State Tax return to wait on guidance from my state about unemployment. The software said I could change the way I file using the TurboTax program after I paid but I never had the option and ended up PAYING FOR state tax return and was never given the option to delay my state filing. I called a Customer Service rep and asked for guidance and expressed my frustration and she hung up on my.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 2264
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Its ok I don't like that i wasn't able to manually enter my mortgage interest paid. can i go back and enter it at another time?
Date published: 2021-03-23
Rated 5 out of 5 by from Helped me do my taxes Was good at filing my taxes. Without it I wouldn't know how to file because i'm an idiot.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo tax is honestly the best. Anyone can do it! Enjoys doing my taxes with turbo tax, thanks much!!!!!!
Date published: 2021-03-23
Rated 4 out of 5 by from Super easy The service is great practically did everything for me
Date published: 2021-03-23
Rated 2 out of 5 by from After much trouble with Turbotax, Nick saved day I had a lot of difficulty this year with 'support' personnel not being able to answer questions about an entry on a K-1 from my company. I had trouble getting an 'expert' at an appointment that wasn't an expert. I got to John who researched this, then called me back while I was in a car. He was going to write notes on wha to do so anyone could help me. They weren't stored against my case number. I finally got priority transferred to Nick who was terrific and helped me complete and check my return. Nick alone was terrific. I give Nick 5 stars, not the other 'experts'
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great! Turbotax is harder to use. I have been using Turbotax for more than ten years. It is much harder to use! The Turbotax expert was very helpful.
Date published: 2021-03-23
Rated 4 out of 5 by from Easier It's just easier to use and the price is right and if have any problems I know where to go
Date published: 2021-03-23
Rated 5 out of 5 by from Just love Turbotax Turbo Tax is always fast and easy to complete. Recommend for everyone.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax was awesome Turbo Tax was fast and simple. Will be using for next time
Date published: 2021-03-23
Rated 1 out of 5 by from Bad Customer Service. Misleading Software. I wanted to delay filing my State Tax return to wait on guidance from my state about unemployment. The software said I could change the way I file using the TurboTax program after I paid but I never had the option and ended up PAYING FOR state tax return and was never given the option to delay my state filing. I called a Customer Service rep and asked for guidance and expressed my frustration and she hung up on my.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 2264