TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbotax makes filing easy Turbo tax makes it easy and you explains situations if you are not sure whether it applies to you or not
Date published: 2022-04-09
Rated 4 out of 5 by from Goodstuff Easy as can be take it from me and best of all its free
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax Awesome As a New Commer First Time User, Tax Report is very Complicated and confused. But I can do that by Turbo Tax Premier. Very Useful and Helpful. Thank you Turbo.
Date published: 2022-04-09
Rated 3 out of 5 by from Great Fast and easy really dope experience would suggest to anyone
Date published: 2022-04-09
Rated 5 out of 5 by from Easy Fast and easy and this is more text to meet the requirements.
Date published: 2022-04-09
Rated 3 out of 5 by from Just Okay Overall, TurboTax will get the job done... but just barely. TurboTax seems to go a good job finding all the possible tax situations and deductions. It has decent auto-importing support for banks, brokerages, and PDFs. However, it often gets confused in the final steps and requires you to do some less-than-comfortable form adjustments. This year, TurboTax insisted that I figure out the "Payer Street Address" for a 1099-INT ... but the payer was the IRS and TurboTax knew the payer was the IRS by the "Payer ID Number" on the 1099-INT. Similarly, I have encountered significant problems with 1099-MISC forms. TubroTax will let you upload them, but prevents you from e-Filing because it can not figure out what other forms to connect them to.
Date published: 2022-04-09
Rated 3 out of 5 by from Frustrating purchased at costco but the program did not recognize my liense key was prepaid, the agend was very helpful but the option to give me a new license key and then have to re-do my taxes was unacceptable as I already spent over 2 hours doing my taxes. So I opted to pay and then get a credit. but as the case was less than 24 hours the agent couldn't process the credit immediatly. Jason was very nice and said he would take care of it tomorrow and call me to make sure it got done, which was appreciated. However, the root cause of the product key not recognizing it was prepaid needs to be addressed as lots of people buy your product from costco.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is SO Easy to use Have been using Turbo Tax for years and appreciate the ease of the system for filing returns.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is a good, but... I just finished filing my son's taxes and overall had a good experience, but when the federal review took place, the software took me to a Child Credit form 8xxx and highlighted some lines that needed to be reviewed. My son is single and has no dependents. I cannot figure out why a Child Credit form would be applicable. I was not able to just ignore it, I had to enter a "0" value in one of the lines before it would go away. This marred my otherwise good experience using the software.
Date published: 2022-04-09
Rated 1 out of 5 by from REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES, you need to review the calls and notes on my customer case and do some internal work instead.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2248
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax makes filing easy Turbo tax makes it easy and you explains situations if you are not sure whether it applies to you or not
Date published: 2022-04-09
Rated 4 out of 5 by from Goodstuff Easy as can be take it from me and best of all its free
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax Awesome As a New Commer First Time User, Tax Report is very Complicated and confused. But I can do that by Turbo Tax Premier. Very Useful and Helpful. Thank you Turbo.
Date published: 2022-04-09
Rated 3 out of 5 by from Great Fast and easy really dope experience would suggest to anyone
Date published: 2022-04-09
Rated 5 out of 5 by from Easy Fast and easy and this is more text to meet the requirements.
Date published: 2022-04-09
Rated 3 out of 5 by from Just Okay Overall, TurboTax will get the job done... but just barely. TurboTax seems to go a good job finding all the possible tax situations and deductions. It has decent auto-importing support for banks, brokerages, and PDFs. However, it often gets confused in the final steps and requires you to do some less-than-comfortable form adjustments. This year, TurboTax insisted that I figure out the "Payer Street Address" for a 1099-INT ... but the payer was the IRS and TurboTax knew the payer was the IRS by the "Payer ID Number" on the 1099-INT. Similarly, I have encountered significant problems with 1099-MISC forms. TubroTax will let you upload them, but prevents you from e-Filing because it can not figure out what other forms to connect them to.
Date published: 2022-04-09
Rated 3 out of 5 by from Frustrating purchased at costco but the program did not recognize my liense key was prepaid, the agend was very helpful but the option to give me a new license key and then have to re-do my taxes was unacceptable as I already spent over 2 hours doing my taxes. So I opted to pay and then get a credit. but as the case was less than 24 hours the agent couldn't process the credit immediatly. Jason was very nice and said he would take care of it tomorrow and call me to make sure it got done, which was appreciated. However, the root cause of the product key not recognizing it was prepaid needs to be addressed as lots of people buy your product from costco.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is SO Easy to use Have been using Turbo Tax for years and appreciate the ease of the system for filing returns.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is a good, but... I just finished filing my son's taxes and overall had a good experience, but when the federal review took place, the software took me to a Child Credit form 8xxx and highlighted some lines that needed to be reviewed. My son is single and has no dependents. I cannot figure out why a Child Credit form would be applicable. I was not able to just ignore it, I had to enter a "0" value in one of the lines before it would go away. This marred my otherwise good experience using the software.
Date published: 2022-04-09
Rated 1 out of 5 by from REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES, you need to review the calls and notes on my customer case and do some internal work instead.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2248